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AffordableLamps has a rating of 3.33 stars from 3 reviews, indicating that most customers are generally satisfied with their purchases. AffordableLamps ranks 195th among Lighting sites.
I placed an order with Affordable Lamps, who promptly put it onto my credit card. This is as one would expect. Immediately upon placing the order, I realized my order was done in error, so I emailed Eric, the person whose email was on the recording, and he responded shortly. This morning, I reviewed my credit card online, and see that the charge is not on my account any longer. This was all very professional, so despite the bad reviews I have read about this company, I have been treated fairly.
AffordableLamps.com sent me defective and unusable merchandise, took 2 months to give me a refund, and held back a hefty shipping fee for the return even though a comparable replacement product was not available. This is a very disreputable company. Customer service is unresponsive and rude. Beware.
Interior design is my obsession; and I recently moved in to a new place that was pretty much a blank canvas for my creative visions! I was looking to replace the existing fixtures with some new (inexpensive!) ones to freshen up the decor. I found affordablelamps.com online, and they had exactly what I wanted at a reasonable price! I had a couple of questions--so I used their customer service line. The staff was knowledgeable and friendly, and my orders arrived without a hitch! I highly recommend the Affordable Lamps team.
I placed an order with Affordable Lamps, who promptly put it onto my credit card. This is as one would expect. Immediately upon placing the order, I realized my order was done in error, so I emailed Eric, the person whose email was on the recording, and he responded shortly. This morning, I reviewed my credit card online, and see that the charge is not on my account any longer. This was all very professional, so despite the bad reviews I have read about this company, I have been treated fairly.
AffordableLamps.com sent me defective and unusable merchandise, took 2 months to give me a refund, and held back a hefty shipping fee for the return even though a comparable replacement product was not available. This is a very disreputable company. Customer service is unresponsive and rude. Beware.
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