• AdventureRV.net

AdventureRV.net

Overview

AdventureRV.net has a rating of 4.6 stars from 79,927 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with AdventureRV.net most frequently mention free shipping, credit card, and shopping experience. AdventureRV.net ranks 3rd among RV sites.

This company does not typically respond to reviews

Positive reviews (last 12 months): 75%
Positive
3
Neutral
0
Negative
1
1
See all photos

What reviewers want you to know

Positive highlights

  • Easy website, user friendly and customer service answered my questions Thanks You

Critical highlights

  • My mailing address and billing address are the same but for some reason your system did not like my billing address.
How would you rate AdventureRV.net?
Top Positive Review

“Our grand design 247 BH”

Richard B.
5/1/23

We bought our brand new rig Grand design 247 VH from adventure from start to finish it was an amazing process everybody was so nice not to mention the customer service aspect we had a problem with our RV and adventure took care of it right away I can't see enough about their customer service Kathleen was amazing and the entire service staffing sales staff I definitely recommend if you get a purchase a new rig you buy it from them they will not ignore you just because you bought a rig from them and they're great at answering questions even if they're stupid like I ask

Top Critical Review

“Terrible customer service”

Richard R.
6/5/23

Return policy is ridiculous send them a model number they in return send a link to a part order it wrong part their answer is look at order policy to bad. There are much better options.

Reviews (79,927)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (70) billing address (19)
Thumbnail of user et313
1 review
0 helpful votes
April 24th, 2022

It is impossible to speak with anyone at this business, no one answers the phone number and return tickets are unanswered. Do not buy from them! Wrong items sent and no way to get issues addressed

Products used:
Found one on Amazon for cheaper

Service
Value
Shipping
Returns
Quality
Thumbnail of user richardb5049
1 review
0 helpful votes
May 1st, 2023

We bought our brand new rig Grand design 247 VH from adventure from start to finish it was an amazing process everybody was so nice not to mention the customer service aspect we had a problem with our RV and adventure took care of it right away I can't see enough about their customer service Kathleen was amazing and the entire service staffing sales staff I definitely recommend if you get a purchase a new rig you buy it from them they will not ignore you just because you bought a rig from them and they're great at answering questions even if they're stupid like I ask

Products used:
Our brand new 2021 Grand design 247bh travel trailer

Service
Value
Shipping
Returns
Quality
Thumbnail of user scottc1493
1 review
1 helpful vote
August 2nd, 2021

They sent me the wrong product and said "Pictures are generic." Really.? That would have been nice to know what I was paying for was not what's in the picture. Maybe "Buyer Beware" would be a better motto for them.? Also, the product they sent me had been repackaged many times and was either used before or other buyers got the wrong product like it did. And then they had the nerve to tell me "It better not look like it was USED or no refund" Oh my... Avoid this place at all costs - they will waste your time and try to get out of refunding your money.

Service
Value
Shipping
Returns
Quality
Thumbnail of user chrisk256
Chris K.
1 review
0 helpful votes
July 2nd, 2020
Verified purchase

PayPal was not working as a payment option - I tried multiple times. Other than than, a fine experience :)

Thumbnail of user carguyl
Carguy L.
1 review
0 helpful votes
September 28th, 2018
Verified purchase

Keep up the good work. I I'm extremely satisfied with my entire purchase and experience. I will definitely seek you out for future parts when in need and highly recommend you to others who are shopping for parts as well thank you for an excellwnt experience. Your follow-up is superior as well

Thumbnail of user shellies29
SHELLIE S.
1 review
0 helpful votes
June 29th, 2020
Verified purchase

Very small on mobile phone. Unsure about your FAQ comments. A bit unprofessional, but I guess you're not camping world or a national business, so it's your prerogative. Made me question though doing business with you. Do you get a lot of returns? Obviously no cancellations.

Thumbnail of user martinh736
1 review
0 helpful votes
August 18th, 2023
Verified purchase

Very helpful and considerate. And they were very good in e-mailing you about the product and if we were happy with them.

Thumbnail of user phillipm125
Phillip M.
1 review
0 helpful votes
September 9th, 2019
Verified purchase

Tried to get help from your online service and did not get any help. Found answer to my question elsewhere.

Thumbnail of user michaelr1489
Michael R.
1 review
0 helpful votes
November 19th, 2019
Verified purchase

Ordering was simple. The price was comparable to other dealers due to choice of shipping as opposed to others free shipping.

Thumbnail of user craigc865
1 review
0 helpful votes
February 2nd, 2023
Verified purchase

The fan in our 1985 motorhome stove vent had been making screaming sounds for years. I thought there was no hope in replacing it. But I went to your website and found the exact replacement for the fan motor that I needed. No more screaming. Thank you for making these parts available!

Thumbnail of user jdi17
JD
2 reviews
0 helpful votes
June 15th, 2023
Verified purchase

Shopping for the needed part was easy, priced right and delivery was prompt. Follow up for delivery was appreciated. All went well and repair was successful.

Thumbnail of user richardr3519
1 review
0 helpful votes
June 5th, 2023

Return policy is ridiculous send them a model number they in return send a link to a part order it wrong part their answer is look at order policy to bad. There are much better options.

Service
Returns
Thumbnail of user larryb268
Larry B.
2 reviews
0 helpful votes
May 30th, 2019
Verified purchase

I do not understand why it took me five or six tries to enter my billing information. I kept getting an error message that there was an issue with my billing address.

Thumbnail of user anonymousj752
anonymous J.
4 reviews
0 helpful votes
March 6th, 2020
Verified purchase

I do not like to have to sign up. I like to buy as a one time customer rather than get added to a list. Other than that, your site was easy to use and your price was the best.

Thumbnail of user anonymousk915
anonymous K.
2 reviews
0 helpful votes
June 2nd, 2020
Verified purchase

Thank you for the quick response to my inquiry whether item was in stock. I bought from you b/c of quick response when others don't even reply!

Thumbnail of user johnac5
1 review
0 helpful votes
August 6th, 2022
Verified purchase

Just right part and quick service. Now just to get fight thermostat ordered to go with ceiling unit and will be ready to get cooled.

Thumbnail of user anonymousm835
anonymous M.
2 reviews
0 helpful votes
April 14th, 2020
Verified purchase

Product photos are not really easy to tell what you get. That is super important when you are trying to figure out if it is the right product.

Thumbnail of user anonymousg536
anonymous G.
2 reviews
0 helpful votes
August 1st, 2019
Verified purchase

Found I had made a mistake on a zip code and after a few chats they helped remedy the situation and now I get my tank!! Yay!

Thumbnail of user anonymousq445
anonymous Q.
2 reviews
0 helpful votes
May 15th, 2019
Verified purchase

It's always easy to order & pay something over the internet when you receive the item is the question!

Thumbnail of user chrisf440
Chris F.
1 review
0 helpful votes
December 4th, 2019
Verified purchase

I was surprised that I couldn't get a promo code or discount to include free shipping or similar for an order that was $79 before tax and shipping when I emailed you.

Thumbnail of user anonymousg278
anonymous G.
2 reviews
0 helpful votes
December 31st, 2018
Verified purchase

Shipping too expensive. Also, item shows as white in picture but dors not indicate that in order info. I WANT WHITE.
Thanx!

Thumbnail of user garys1056
Gary S.
1 review
0 helpful votes
July 7th, 2020
Verified purchase

Great prices....can't wait to fix my MAXXAIR FAN/VENT (sent thursday)

Hello,
Ordered my maxxfan parts last
Thursday and WOW I got my parts MONDAY. Put my Maxxfan back together and it works better than new. Great prices, great service, fast shipping and excellent parts.
I will be ordering any future parts I need from you guys.....5 stars all the way around.
Thanks again, and have a blessed day.....

Gary

Thumbnail of user jamesm3654
James M.
1 review
0 helpful votes
September 5th, 2020
Verified purchase

Good product. Was able to match up plate holes to the same plate as the previous jack. Very helpful. Great price. I could have ordered this product off of amazon. But you can beat the delivery time. Cost of Jack plus shipping. Was only. 05 cents difference. Thanks for having what I needed. I have three travel trailers. I'll be back to shop again.

Thumbnail of user leroyh36
LeRoy H.
1 review
0 helpful votes
April 21st, 2019
Verified purchase

Frustrating to find assurance that this the replacement motor for my furnace. Still not sure!

Not installed yet.....hope it is the right motor

Thumbnail of user ariab142
Aria B.
1 review
0 helpful votes
September 14th, 2019
Verified purchase

Finding my correct part was a bit of a hassle on this site. It was outrageous that I had to wait ten days for the part to arrive when it shipped from literally the next town over.

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