AdventureRV.net

They sent me the wrong product and said "Pictures are generic." Really.? That would have been nice to know what I was paying for was not what's in the picture. Maybe "Buyer Beware" would be a better motto for them.? Also, the product they sent me had been repackaged many times and was either used before or other buyers got the wrong product like it did. And then they had the nerve to tell me "It better not look like it was USED or no refund" Oh my... Avoid this place at all costs - they will waste your time and try to get out of refunding your money.

Return policy is ridiculous send them a model number they in return send a link to a part order it wrong part their answer is look at order policy to bad. There are much better options.

Keep up the good work. I I'm extremely satisfied with my entire purchase and experience. I will definitely seek you out for future parts when in need and highly recommend you to others who are shopping for parts as well thank you for an excellwnt experience. Your follow-up is superior as well

We bought our brand new rig Grand design 247 VH from adventure from start to finish it was an amazing process everybody was so nice not to mention the customer service aspect we had a problem with our RV and adventure took care of it right away I can't see enough about their customer service Kathleen was amazing and the entire service staffing sales staff I definitely recommend if you get a purchase a new rig you buy it from them they will not ignore you just because you bought a rig from them and they're great at answering questions even if they're stupid like I ask

PayPal was not working as a payment option - I tried multiple times. Other than than, a fine experience :)

Very helpful and considerate. And they were very good in e-mailing you about the product and if we were happy with them.

Tried to get help from your online service and did not get any help. Found answer to my question elsewhere.

Ordering was simple. The price was comparable to other dealers due to choice of shipping as opposed to others free shipping.

Ordered a part that was the wrong one for the application. Part was still in original packaging. In the return policy info on their website there is a laundry list of non-returnable/refundable parts and if you do qualify for a return you pay to send it back to be restocked.
I will never purchase from them again. That's why Amazon is taking over small businesses, because of customer service.

The fan in our 1985 motorhome stove vent had been making screaming sounds for years. I thought there was no hope in replacing it. But I went to your website and found the exact replacement for the fan motor that I needed. No more screaming. Thank you for making these parts available!

This site is the worst site I have ever bought from. No phone, No return policy (won't let you return the brand new heater) even if they say they have a 30 Day Money Back Guarantee: Won't confirm purchase don't send ship receipt poor company. Now have a huge heater that is total useless Won't send purchase reciept

Your fully automated order process reflects the obtuseness obtainable only by a computer. My mail/billing address is a p.o. box for security reasons. All other sites I have dealt with accept the dual entry (p.o. and street) without the run around I had to perform on your site after finally spotting the faint pink stripe at the to as to the order entry problem being "addresses". This however does not explain wiping out the credit card information each time, so that I now have to call them and insure exactly what the transaction is.

I do not understand why it took me five or six tries to enter my billing information. I kept getting an error message that there was an issue with my billing address.

Shopping for the needed part was easy, priced right and delivery was prompt. Follow up for delivery was appreciated. All went well and repair was successful.

Thank you for the quick response to my inquiry whether item was in stock. I bought from you b/c of quick response when others don't even reply!

Found I had made a mistake on a zip code and after a few chats they helped remedy the situation and now I get my tank!! Yay!

Wrong furnace and will not answer there phone. They will not respond. Took $850 from me. You cannot reach them by phone.

Shipping too expensive. Also, item shows as white in picture but dors not indicate that in order info. I WANT WHITE.
Thanx!

I ordered a microwave that came with scratches. I ordered a Magic Chef RV Microwave on 11/09/2020 for $149.99. When I received the microwave it had scratches on the key panel and the button to open the door. There was not plastic film covering the panel or the button. See attached pictures and you can see that there are not plastic film edges that can be removed. The scratches were on the panel and button itself. I asked to return the microwave and was sent a FedEx. I was refunded only $127.92 because the company stated that there was nothing wrong with the microwave. The stated that unless it was defective there would be a 15% restocking fee. When I was discussing this return the company never stated the restocking fee, it is hidden on their website not not even on the order confirmation. I would consider this a defective microwave because it was sent with scratches and looked like it had been opened before, even though the website is selling it as new.

It's always easy to order & pay something over the internet when you receive the item is the question!

I was surprised that I couldn't get a promo code or discount to include free shipping or similar for an order that was $79 before tax and shipping when I emailed you.

Just right part and quick service. Now just to get fight thermostat ordered to go with ceiling unit and will be ready to get cooled.

Finding my correct part was a bit of a hassle on this site. It was outrageous that I had to wait ten days for the part to arrive when it shipped from literally the next town over.