Adrianna Papell has a rating of 2.96 stars from 72 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Adrianna Papell most frequently mention customer service, credit card, and business days problems. Adrianna Papell ranks 59th among Wedding Dresses sites.
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Spring cleaning and found my well loved polka dot dress is getting tight. It's been worn and hand washed 6-7 times and still looks so good. DCO but stood up to hand washing. Will keep for another season if I can fit into it. Zipper still in good shape and seams all in good shape. Great purchase.
Charged me for an item that was never received! Refused to provide a refund. Customer service is pretty much non-existent. Will never shop with this fraudulent company again.
I purchased a AP dress for my son's wedding and the quality was wonderful, even classier in person. I'm a size 8 and the dress fit perfect. Needed cups added, but that was the only alterations. Guests raved over this dress. I would definitely purchase this brand again.
Spring cleaning and found my well loved polka dot dress is getting tight. It's been worn and hand washed 6-7 times and still looks so good. DCO but stood up to hand washing. Will keep for another season if I can fit into it. Zipper still in good shape and seams all in good shape. Great purchase.
Tip for consumers:
How long it would take and that its DCO. Maybe it said in the description but I don’t think it did.
Products used:
The black and white polka dotted dressy
The customer service was excellent in my last order experience. My original order got some issues. I contacted the customer service, by phones and emails. They responded and took actions very quick. The customer representives exactly understood the issues I was encountering and took the right actions right away to resolve them. I am happy with the customer service though.
Products used:
Short Sleeve Beaded Blouson Gown In Silver Nude
I absolutely Love your dresses. My last three weddings, I wore your dresses and have had so many compliments. I only purchase your brand for cocktail and formal dresses
Tip for consumers:
You won’t be disappointed. Dresses run a bit snug but so do most formal dresses.
Products used:
I purchased all of my dresses from Macys.
I recently bought a beautiful off the shoulders black jumpsuit. I live in Canada and I received it within 2 weeks. I should have bought a size smaller from a 12 to a 10 but the length is perfect for me at 5'10". I am just adding a rhinestone belt to make it smaller on the waist. Quality is magnificent. Last week I saw a polkadot jumpsuit on sale final sale. Got it a week later... Again magnificent quality and fit is superb. Can't wait to wear these to 3 weddings this summer. Online shopping can be scary, but adrianna papell's merchandise is top quality! This is my new go to website for beautiful garments!
I rarely write reviews, but I had to give my two cents after I read so many bad reviews of this website. Based on my experience I found the website easy to navigate, with a large selection of quality dresses at a reasonable price. I ordered 3 dresses to try on for my daughter's wedding (free shipping!). I received 3 dresses within a week of ordering. Unfortunately, they sent me 2 of the same dresses and one that I ordered was missing. After a phone call to AP, they sent me a no-cost return label for the duplicate dress. Once I had a Fed Ex tracking number for that return, I called them and they over-nighted the dress that I did not receive. During every phone call, the representative was courteous and assisted with my problem. They have a 30-day (from date of order delivery date) full refund policy which make sit easy to try on multiple dresses and return the unwanted dresses. I would definitely recommend this website.
Outstanding customer service and personal service. Kudos to Peter who made it happen for me. The shawl I purchased is absolutely beautiful, I was desperate to receive it the very next day, which was a Friday. According to the representative, items purchased after 1 PM go on next days delivery, so it would not have been delivered until Monday. As they don't deliver on weekends. Being sensitive to my concern, I was shocked to see it in my driveway the very next day. Peter made a special effort to get it out on Thursdays delivery. The scarf is beautiful, and I wore it on the weekend and received several compliments. I read all these negative reviews and I'm shocked. I received a completely opposite customer service experience. I highly recommend this company to anyone!
The moment I tried the dress on I fell in love! Thank you for making me feel beautiful on my daughters wedding day. The dress was perfect and came exactly like I ordered in perfect time! I will be ordering from you again! My new stop for style...
You get a 10% discount on your order just for signing up for the emails! I like saving with no real effort haha
Whole section of beaded dresses that I had all my cousins bridesmaids check out! They all agreed on one finally and each one fit great.
I found a few cute options for cocktail dresses that I got. They all fit pretty well and prices were'nt too bad. Shipped pretty fast too.
The dress I got here fit exactly as I wanted. Some places you order a 10 and it fits like a 6! I liked that I didn't need to do additional alterations
The mother of the bride options were beautiful and the one I chose fit nicely. The sizing was very accurate which I appreciated.
This website had amazing bridesmaid dresses! Not the typical chiffon ones you see on every other site. Very unique and beautiful. I love!
I am very petite and have a hard time with long dresses. I purchesed one from this website to wear to a friends wedding and it for great! It didn't drag on the floor like most do! Yay on no alterations! Wahoo!
Shop Adrianna Papell dresses, women's clothes and shoes. Crafted with artisanal precision Adrianna Papell offers evening wear, daywear, wedding dresses & more. Adrianna Papell