• Adore Me

2021 CUSTOMER CHOICE AWARD

Adore Me

Overview

Adore Me has a rating of 3.82 stars from 12,410 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Adore Me most frequently mention great quality, fast delivery, and timely manner. Adore Me ranks 2nd among Lingerie sites.

  • Value
    691
  • Shipping
    704
  • Quality
    915

Proactively asks for customer feedback

This company responds to reviews on average within 3 days

Positive reviews (last 12 months): 62.4%
Positive
194
Neutral
23
Negative
94
162
See all photos

What reviewers want you to know

Positive highlights

  • Love the quality products that i order, sizes be on point.
  • Thank you soo much for making this shopping experience worth my time.
  • 2021 Customer Choice Winner

Critical highlights

  • I am still disappointed in the situation of cancelling my order and having to call customer service to get a refund.
  • I had a store credit of 39.95 & my card was still charged this is such an inconvenience!
  • They imposed a $40 subscription on my credit card without approval
How would you rate Adore Me?
Top Positive Review

“Great Place to Buy Plus Size Sexy Lingerie”

Katie S.
1/2/24

Love the website - easy to use. Love the lingerie that looks terrific even on a plus size gal like me - 44DD boobs and a 4X belly, my guy says I look SEXY! (And I feel it.) Quick ship, and have bought multiple sets and single items, with only one bra that was uncomfortable. Quick resolution with an email to customer service - credit for the bra within a few hours, didn't even have to return it.

Top Critical Review

“This website violates your personal information”

Andrea F.
12/30/23

I made a purchase a while ago, and now that they have my credit card information, they keep withdrawing money every month as part of their VIP program (Which I did not sign up for). And there is no way to cancel this. It's so annoying and I'm so upset that a company would handle my personal information like this. Stay away from this company

Reviews (12,410)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (941) store credit (139) credit card (176) vip membership (147) quality products (115) bank account (53) shopping experience (69)
Thumbnail of user rays490
1 review
4 helpful votes
November 8th, 2020

I've ordered a total of four sets and have been very satisfied. I am really glad they carry my size (38H) and in more colors than just white, black, and beige. It is so convenient the undergarments are sold as sets, it's easy to get matching underwear. The lace designs are gorgeous and feel quality! The bras have great support and are comfortable. I believe they are a strong contender as one of the best bras brands.

Thumbnail of user sandran43
Sandra N. – Adore Me Rep

Hi Ray, we’re glad you had such a great experience! It's something we've worked hard on and we're pleased our efforts resonated with you. We're looking forward to impressing you again! We're always here if you need us.

Thumbnail of user katies1203
1 review
0 helpful votes
January 2nd, 2024
Verified purchase

Love the website - easy to use. Love the lingerie that looks terrific even on a plus size gal like me - 44DD boobs and a 4X belly, my guy says I look SEXY! (And I feel it.) Quick ship, and have bought multiple sets and single items, with only one bra that was uncomfortable. Quick resolution with an email to customer service - credit for the bra within a few hours, didn't even have to return it.

Emailed about one bra where the center underwires poked my rib cage whenever I bent over. Within hours they contacted me that they had posted a credit to my account and I didn't even need to return it.

Reason I chose this business:

Recommendation of friends with similar bodies

Reason I chose this product:

First is the look, second is the style, third is the color

Service
Quality
Thumbnail of user alexisl320
1 review
6 helpful votes
March 27th, 2021
Verified purchase

I bought this to celebrate an anniversary because I needed something that would satisfy my partners need to see more skin without wearing the cheap, stringy pieces (that always end up not fitting my "curves" and rolls right and are never the right size no matter how many "x"s I tell him to order). I needed something sexy but also comfortable and this was certainly it! This plus-size lady is a fan :) next time I'm looking for more, I'll definitely be back to AdoreMe!

Thumbnail of user sandran43
Sandra N. – Adore Me Rep

Hi Alexis,

We are incredibly grateful that you took the time out to leave us this note.

Your kind words will surely please our dedicated staff. I am sure these will fuel them even more to work very diligently and will provide us with great encouragement to keep doing what we are doing.

And, don't forget that we’re always here if you need us.

Thumbnail of user nicoleb1613
1 review
2 helpful votes
September 20th, 2021
Verified purchase

With much hesitation about what to get, what will fit, and if its worth it, I signed up for Adore Me Elite boxes, and I am so glad I did. These boxes are thoughtfully selected, its a great surprise every time I receive one. Every piece excites me (and my partner), I feel like such a strong beautiful person when I wear anything from these boxes. The process to select my preferences, try on, and return is so effortless, I love it all.

Service
Value
Shipping
Returns
Quality
Thumbnail of user judithe124
1 review
0 helpful votes
April 23rd, 2021
Verified purchase

Lots of choices for all shapes and sizes, good quality products, soft comfortable fabrics that make you feel gorgeous and sexy. I tried one set to test the quality and am now a vip member re building my underwear wardrobe throwing out old worn out sets with each new set that comes in. I love that you get a free set occasionally and so many fun colors and styles

Thumbnail of user sandran43
Sandra N. – Adore Me Rep

Hi Judith,

We really appreciate you taking the time out to share your detailed experience with us. We look forward to serving you again in the future.

Thumbnail of user mikef2000
1 review
0 helpful votes
February 1st, 2024
Verified purchase

I find the Adore Me website easy to navigate, the information and pictures of the products are very helpful and the reviews very useful. I have only had to return one product for exchange, and the process was straightforward, easy and quick. I did once have a problem getting a promotional discount to work on the website, but a call to Adore Me was handled quickly and efficiently.
I have found a Adore Me and their website very user-friendly.

I once had a problem with a promotional code, not being recognized on the website. I called and a very confident and professional representative fix the problem very quickly. The friendliness and competency of the representative was excellent.
Recently, I ordered a product that did not fit and the return process was quick and easy.

Reason I chose this business:

Adore Me is the go to company for buying special gifts for my wife. The variety of products carried by Adore Me include many items that match my wife’s taste in lingerie. The products I have purchased have always been high-quality extremely beautiful, the pricing is reasonable and the many promotions are very helpful.
My wife and I both have been very happy with every purchase.

Reason I chose this product:

The products I choose fit my wife’s style, are made with good quality materials, the craftsmanship is good quality and of course they are very beautiful.

Service
Quality
Thumbnail of user jenm290
1 review
0 helpful votes
November 4th, 2021
Verified purchase

I love adore me! All of their clothing I've received so far has all been so so soft. It truly is the best lounge wear out there. You can't go wrong with whatever you may chose.
The shipping is very quick too which is nice. The anticipation doesn't last long I'd recommend this company to anyone, even if your looking as a gift for someone else.

Thumbnail of user valeriea439
1 review
0 helpful votes
January 1st, 2024
Verified purchase

Aways get a great variety of products that fit well. Shipping has improved but even during peak sales the wait is worth it. Easy to work with for exchanges the few times I had to send something back.

Took time to address my concerns and worked with me to resolve my concerns.

Reason I chose this business:

Better pricing and selection than mall stores.

Reason I chose this product:

Great quality and reasonably priced.

Service
Quality
Thumbnail of user taurah
1 review
0 helpful votes
February 4th, 2024
Verified purchase

This sight is easy to maneuver. If I forget to opt out for a month they will quickly credit back a payment. The items are beautiful as well. Overall I really appreciate and enjoy Adore Me.

Reason I chose this business:

Beautiful lingerie and cozy but beautiful pajamas.

Reason I chose this product:

Beautiful items and I appreciate their dedication to providing for all sizes.

Quality
Thumbnail of user trudys147
1 review
0 helpful votes
December 2nd, 2023
Verified purchase

I really like the items on Adore Me. They help me get into the right frame of mind about my body. I ordered 3 sets and I ordered them to big. It was super easy to exchange for the right fit. Thank you soo much for making this shopping experience worth my time.

I needed to exchange 2 sets I purchased to big. Sure easy

Reason I chose this business:

I saw an add on Facebook and then downloaded the app.

Reason I chose this product:

Just went for what made me feel sexy when I looked at the items.

Service
Quality
Thumbnail of user mckenziee7
1 review
0 helpful votes
September 1st, 2022
Verified purchase

Didn't come in when expected but they had clear communication regarding that so I do not fault them. I work with online retail as well so I feel like I understand how these things go and oftentimes it's out of the brand's control. Products were excellent and good quality so far. Fit is great, too.

Thumbnail of user porchew1
1 review
0 helpful votes
April 11th, 2024
Verified purchase

I love my undergarments! It gives me a sensual feeling. I'm more confident, comfortable, and cute on top of that. I love your products so much sometimes I buy my friends and family gifts to see why I love your products in tell them about Adore me ALL THE TIME.

Reason I chose this business:

At first it was just a try out. Then I fell deeply in love.

Reason I chose this product:

Beauty wasn’t in my eyes. The price was right. Then when it made it to my doorstep in I tried my PRODUCTS ON. ADORE ME WAS SOLD. They can have my buck.

Quality
Thumbnail of user joycef35
2 reviews
1 helpful vote
September 28th, 2023
Verified purchase
• Updated review

The gift was a romantic start. In addition, it provide an alluring atmosphere which we both enjoyed.

Reason I chose this product:

Sexual alluring.

Quality
The sexy you can only be seen when you take your clothes off.
April 21st, 2018
Verified purchase
• Previous review

I feel sexy with this wear and my husband loves it. If a women want her man to LOOK at her again wear Adore Me.

Thumbnail of user taral244
1 review
1 helpful vote
June 14th, 2021
Verified purchase

This swimsuit has just enough give that I feel like I can get into it easily, but also I feel secure wearing it and it smooths out my curves. Plus the fasteners on the back are easy to use. I've had swimsuits where the hook makes it impossible to take off, but the two on the top of this swimsuit are just easy enough to get off myself without me worrying it will come undone while I'm swimming. It's a really cute swimsuit and the material is really nice.

Thumbnail of user sandran43
Sandra N. – Adore Me Rep

Hi, Tara! We work hard to meet customer expectations, and we're thrilled to hear that we hit the mark for you. We offer a new collection each month. Come and see us soon for more adorable lingerie!

Thumbnail of user drael
1 review
5 helpful votes
June 27th, 2020
Verified purchase

I was hesitant to purchase because my sister shipping took over a month. I paid for priority shipping and they delivered my
Item during the amounted time. I love my purchase and how it fit.
For a sizing reference
My bra size is 36F But they didn't have that size in plus size
So I ordered a 38DD fit equivalently
And I ordered a size 0x in the bottom and my waist measurement is 37in and my hip measurement is 47 in, if that helps anyone

Service
Value
Shipping
Quality
Thumbnail of user sandran43
Sandra N. – Adore Me Rep

Hi, Drae!

Thanks for taking the time to review us.

We are very sorry that your sister's order took too long to be delivered. Indeed, delays are highly regrettable but occasionally a shipment may be delayed due to circumstances beyond our control.

But, we're glad to search that you had a rather good experience with us. Hope we can impress you again and again! We have a new lingerie collection every month. Check back soon for more adorable lingerie! Don't forget that we’re always here if you need us.

Thumbnail of user krystleh25
1 review
0 helpful votes
October 14th, 2023
Verified purchase

I fell in love with Adore Me 4 years ago and I've never looked back! The nighties and everything honestly are just amazing! Fast shipping, excellent quality! You will NOT be disappointed!

Reason I chose this business:

A friend introduced me to them and I haven’t looked back!

Reason I chose this product:

I was looking for “comfy jammies” that weren’t TOO revealing, yet a little sexy… and well, here we are! :)

Quality
Thumbnail of user anthonys2900
1 review
1 helpful vote
June 1st, 2023
Verified purchase

It's affordable. You get the VIP monthly subscription. You can get something at great discounts every month. Or if build it up as store credit and go on a huge shopping spree every few months. And you can always pause the membership if you need a break from buying so many cute outfits.

Reason I chose this business:

There's nothing close to as good.

Reason I chose this product:

They are cute and so many styles. Only request is use more models with small breasts. Some of the tops don't fit women with small breasts right. So having models with small breasts will show how that particular style is gonna fit.

Quality
Thumbnail of user tinab1407
1 review
0 helpful votes
December 8th, 2023
Verified purchase

These items are cozy to wear, even as a plus sized person. I feel more confident being in these and spending time with my husband.

My order was stuck so they helped find the issue and got me my first order.

Reason I chose this business:

I saw a Facebook add

Reason I chose this product:

I made choices on the site for the elite box. Then the stylist made choices that make me happy.

Service
Quality
Thumbnail of user philipb291
1 review
0 helpful votes
October 13th, 2020
Verified purchase

My wife and I were pleased with the quality and fit. We liked it so much, we bought more in different colors.
Very easy and pleasant buying experience

Thumbnail of user sandran43
Sandra N. – Adore Me Rep

Hi Philip! This review made our day! We’re glad you had such a great experience! We look forward to serving you again in the future.

Thumbnail of user whitleys5
1 review
0 helpful votes
August 9th, 2021
Verified purchase

I usually don't like buying clothes online unless I've shopped in stores at the locations. I took a chance and it was a great experience. What I purchased fit perfectly! I'm def going to be a frequent shopper!

Products used:
Bathing Suit

Service
Value
Shipping
Quality
Thumbnail of user sandran43
Sandra N. – Adore Me Rep

Hi Whitley, we’re glad you had such a great experience with your box! It's something we've worked hard on and we're pleased our efforts resonated with you. We're looking forward to impressing you again! We're always here if you need us.

Thumbnail of user shirleyt923
1 review
0 helpful votes
July 11th, 2023
Verified purchase

I received an order w/the BOGO sale and my items had an awful smell. I contacted Adore Me via email and they communicated with me through the exchange process and I was given vouchers for 2 NEW sets even though I didn't have credit for 2! I also bought 2 more sets that were on clearance. Love everything that I received! I will continue to be a customer with Adore Me!

Through several emails I was corresponding with an Adore Me customer service rep. This person was very kind and helped me with my issue with the smell of my order.

Reason I chose this business:

I have been part of the VIP program for years and I love the quality of Adore Me products.

Reason I chose this product:

I chose the products (matching bra/panties) for my daughter and I. (She is 19, so no one thinks I’m buying lingerie for a teenager). I wanted to take advantage of the BOGO and clearance sales. Adore Me has affordable prices and great quality. This is why I have stayed a VIP.

Service
Quality
Thumbnail of user katarinab28
1 review
0 helpful votes
May 2nd, 2023
Verified purchase

Always have great experiences with people if I need help with something. Every piece I've ordered have been true to size and fit comfortably.

Thumbnail of user derekg179
1 review
1 helpful vote
December 7th, 2021
Verified purchase

I have bought my wife undergarments for over a decade. Always shopped the big stores, always not fitting just right. Then on a whim I tried AdoreMe. Can I just say, the fit is amazing. She has never been happier and loves every single piece I have bought. Customer service has been amazing and helping in case of a missed shipment or expedited delivery. They know what they are doing, and they are doing a great job.

Thumbnail of user audreyw362
1 review
0 helpful votes
October 13th, 2023
Verified purchase

I've ordered 7 or 8 sets from them. They arrived promptly and when a few didn't fit properly I was able to return and exchange with no issues. Will definitely shop there again!

Reason I chose this business:

Referred by my sister and I love the designs!

Reason I chose this product:

Design and color selections.

Quality
Thumbnail of user rhonam8
2 reviews
0 helpful votes
November 13th, 2020
Verified purchase

I loved shopping at Adore me. They have sexy bras and underwear for large breast women. The bras make me feel sexy even at 59 years of age

Thumbnail of user sandran43
Sandra N. – Adore Me Rep

Hi Rhona,

Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently, please do come again.

XO,
Adore Me
help@adoreme.com

Thumbnail of user sandran43
Sandra N. – Adore Me Rep

Hi Rhona,

Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently, please do come again.

XO,
Adore Me
help@adoreme.com

Thumbnail of user sandran43
Sandra N. – Adore Me Rep

Hi Rhona,

Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently, please do come again.

XO,
Adore Me
help@adoreme.com

Thumbnail of user sandran43
Sandra N. – Adore Me Rep

Hi Rhona,

Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently, please do come again.

XO,
Adore Me
help@adoreme.com

Thumbnail of user sandran43
Sandra N. – Adore Me Rep

Hi Rhona,

Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently, please do come again.

XO,
Adore Me
help@adoreme.com

Thumbnail of user sandran43
Sandra N. – Adore Me Rep

Hi Rhona,

Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently, please do come again.

XO,
Adore Me
help@adoreme.com

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Adore Me is an online subscription-based lingerie boutique, selling high quality designs for a fraction of the price. Dedicated to flattering looks with the perfect fit, Adore Me carries a wide range of styles to suit every woman. With bras in sizes 30A-42I and negligee from XS-6XL, these gorgeous styles are rocking the intimates industry.

Our Story: https://www.adoreme.com/our-story

How The Membership Works: http://www.adoreme.com/how_it_works

Questions, comments? We want to hear from you!
Live chat on site
1-800-433-2367 (8:30-8:30 M-S EST)
help@adoreme.com

www.adoreme.com

Business History

In 2012, we committed to creating fashionable, high quality, perfectly fitting intimates at such an affordable price that you can match and wear them every day. Two years later, thousands of women now reward themselves every month with sexy lingerie sets.

Company Representative

Thumbnail of user destaw1
Desta W.
Adore Me
Typically responds within 3 days
We believe lingerie is the most intimate expression of your personal style and shouldn’t only be reserved for special occasions!

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