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Adore MeReviews 13,222

adoreme.com
lounge, swimwear, active womenAge 26-45, 46-60
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About the Business

Adore Me is an online subscription-based lingerie boutique, selling high quality designs for a fraction of the price. Dedicated to flattering looks with the perfect fit, Adore Me carries a wide range of styles to suit every woman. With bras in sizes 30A-42I and negligee from XS-6XL, these gorgeous styles are rocking the intimates industry. Our Story: https://www.adoreme.com/our-story How The Membership Works: http://www.adoreme.com/how_it_works Questions, comments? We want to hear from you! Live chat on site 1-800-433-2367 (8:30-8:30 M-S EST) help@adoreme.com www.adoreme.com


adoreme.com
+1 800-433-2367
USA
Adore Me is part of Victoria's Secret
Founded in 2012
Clothing item from Adore MeFashion apparel by Adore MeMerchandise from Adore Me clothing lineAdore Me fashion product

Business Highlights

General

Parent Company: Victoria's Secret
Year Founded: 2012
Target Gender: women

Shipping

Shipping Cost: free
Free Shipping: yes
Shipped From: USA (New Jersey)

Returns

Return Policy: not free
Return Instructions: will not accept items where the garment tag has been cut or removed, as well as panties and swimsuits where the protective adhesive strip had been removed
Return Cost: restocking fee

Sustainability

Recycling Program: no

Product

Style: lounge, swimwear, active
Body Fit: regular, petite & short, plus size
Available Sizes: Women's (XS, S, M, L, XL, 1X, 2X, 3X, 4X)

Customer Service

Support Channels: phone, email
Support Phone: +1 800-433-2367
Support Email: help@adoreme.com

Payment Options

Payment Methods: card payments, Google Pay, Apple Pay

Membership Programs

Rewards Program: Mr. Rebates, TopCashback, Swagbucks

How would you rate Adore Me?
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Adore Me Reviews Summary

Adore Me generally enjoys a positive reputation among customers, particularly for its diverse product range, affordability, and quality. Many shoppers appreciate the unique designs and the ease of the ordering process. However, concerns frequently arise regarding shipping delays and the challenges associated with returns, which can detract from the overall experience. Some customers also express dissatisfaction with the subscription model and the perceived quality of certain fabrics. Overall, while Adore Me excels in product variety and customer service responsiveness, there is room for improvement in logistics and communication regarding order fulfillment.

This summary is generated by AI, based on text from customer reviews

value
726
shipping
741
quality
1,720
This company responds to reviews on average within 2 days
Oregon
1 review
0 helpful votes
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Absolutely love it!
December 6, 2015

My first lingerie set ever! My husband absolutely loves it and keeps asking me to wear it every night! Definitely would order more!

Date of experience: December 2, 2015
Adore M. Adore Me Rep
over a year old

Hi Vilma,

Thank you for reviewing Adore Me! We are delighted to hear that you enjoyed your new lingerie set.

We are always happy to hear from satisfied shoppers. We have an adorable new collection on the website each month; share the great news with friends!

XO,
Adore Me
help@adoreme.com

Mississippi
1 review
0 helpful votes
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Awesome bra
December 5, 2015

Bra: True to size. Great fit. Gorgeous look. Panties left a little to be desired

Date of experience: December 1, 2015
Colorado
1 review
0 helpful votes
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Pleased recipient
December 4, 2015

Shopping was easy. Selections plentiful.
My friend was flattered to the point of embarrassment.
There's nothing like a blushing beauty.

Date of experience: December 1, 2015
Arkansas
2 reviews
0 helpful votes
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Fabulous!
December 4, 2015

I have always had trouble finding pretty underthings that actually fit and lift my large chest and make me feel sexy. This does the trick! I ordered my normal cup size but my intuition told me to choose a circumference one size larger than my normal bra size... and it is perfect. The panties sit at just the right place on my hips and my hubs loves both the hipster and the thong! Really couldn't ask for more :)

Date of experience: December 1, 2015
Adore M. Adore Me Rep
over a year old

Hi Dana,

Thank you for your review. We are happy to hear that you enjoyed your new lingerie set.

We are always delighted to hear from satisfied shoppers. We have an adorable new collection on the website each month; share the great news with friends!

XO,
Adore Me
help@adoreme.com

California
1 review
0 helpful votes
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The Best
December 4, 2015

It's great very unique items an good quality my girlfriend loved it

Date of experience: December 1, 2015
California
1 review
0 helpful votes
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Pajamas
December 4, 2015

As with everything I order it's a hit... it comes fast, is what I ordered and as always quality is great and boyfriend loves them. I think it should be noted I'm 58 years old and have 36DDD top. This is so easy!

Date of experience: December 1, 2015
Washington
1 review
0 helpful votes
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LOVED IT
December 4, 2015

I love this lingerie! It makes me feel sexy and fit like a glove. I can't wait to order more!

Date of experience: December 1, 2015
Adore M. Adore Me Rep
over a year old

Hi McKenzy,

Thanks for your feedback.

We’re glad you had such a great experience! Did you also know we have a new lingerie collection every month? Check back soon for more cute looks.
XO,
Adore Me
help@adoreme.com

California
1 review
0 helpful votes
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Comfiest sexy wear I've ever had!
December 4, 2015

This piece was one of the most comfiest things to walk around in & be sexy! Normally, for me, lingerie can be a bother & I want to get it off. But this had me looking & feeling right! My man loved it to & couldn't stop touching, it's really soft & stretchy too;-)

Date of experience: December 1, 2015
Adore M. Adore Me Rep
over a year old

Hi Yvonne,

Thank you for reviewing Adore Me! We are delighted to hear that you enjoyed your new lingerie set.

We are always happy to hear from satisfied shoppers. We have an adorable new collection on the website each month; share the great news with friends!

XO,
Adore Me
help@adoreme.com

Nebraska
1 review
0 helpful votes
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Love it!
December 4, 2015

I just purchased my first order and loved everything about it! Especially the free shipping for first time buyers!

Date of experience: December 1, 2015
Georgia
1 review
0 helpful votes
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Bra and Panties`
December 4, 2015

I love the bra and panties I purchased. They fit perfect. I will definitely order from you again.

Date of experience: December 1, 2015
Adore M. Adore Me Rep
over a year old

Hi Francine,

Thanks for your feedback.

We’re glad you had such a great experience! Did you also know we have a new lingerie collection every month? Check back soon for more cute looks.

XO,
Adore Me
help@adoreme.com

California
1 review
0 helpful votes
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Great fit true to the size
December 4, 2015

Got my package 2 days before i expected it. Love the materal and true to the size... very happy.

Date of experience: November 30, 2015
Colorado
1 review
0 helpful votes
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I'm in love!
December 3, 2015

Martina Push Up bra and panty set are simply sexy! The fit is fantastic... looks and feels great! P.S. My husband loves it too!

Date of experience: November 30, 2015
Mississippi
1 review
0 helpful votes
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Love this website!
December 3, 2015

Always arrive in a timely manner and always fits perfectly!

Date of experience: November 30, 2015
Adore M. Adore Me Rep
over a year old

Hi Lauren,

Thanks for the review!

We’re happy to hear you had a great experience with us. Hope we can impress you again and again!

XO,
Adore Me
help@adoreme.com

Illinois
1 review
0 helpful votes
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Blown away
December 3, 2015

I was totally skeptical at first, being heavy set and big busted I can never find anything that fits right. I got my set and was amazed at the fit and comfort! I can't wait for my next set.

Date of experience: November 30, 2015
New York
1 review
0 helpful votes
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Panties
December 3, 2015

The bottoms are see through. Looks cute, just caught off guard

Date of experience: November 30, 2015
New York
1 review
0 helpful votes
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Comfortable and sexy
December 3, 2015

I ordered 2 sets and both of them felt great. It runs true to size and I will order from them again.

Date of experience: November 30, 2015
Adore M. Adore Me Rep
over a year old

Hi LaToya,

Thanks for your feedback.

We’re glad you had such a great experience! Did you also know we have a new lingerie collection every month? Check back soon for more cute looks.

XO,
Adore Me
help@adoreme.com

Texas
1 review
0 helpful votes
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My boyfriend ordered lingerie last Valentine's day and the unknowingly signed up for a VIP membership which discreetly takes $40 out of his account every month. Once he noticed about 8 months later, there was $320 sitting in his adoreme account unused. We have been dealing with this company for 2 months trying to get the money back. Sometimes it takes 30 minutes to have our phone call answered, sometimes it is never answered. We emailed multiple times and only received the same automated response. On the phone we asked to speak to a manager and were denied access. The company said we can cancel VIP membership, but will lose the $320. I know this is not the only option, and this company has stolen money from him. One pair of lingerie is not worth $360, and after this service, we absolutely do not want to buy any more. The lingerie was average, but this company is NOT worth the hassle. It's a scam that steals money on a monthly basis. DO NOT BUY FROM THEM.

Date of experience: November 30, 2015
Adore M. Adore Me Rep
over a year old

Hello Debrah,

We are sorry to hear you had an unpleasant experience. We would like you to know that the signing up process is not automatic. The VIP Membership is one of two payment options you select during checkout with your first order (the other is Pay As You Go, our one-time purchase option).

It is an active but flexible membership, meaning that you are not obligated to make a purchase each month, but that between the first and fifth of each month our VIP Members visit the site and either make a purchase or skip the month.

If you do not shop or skip between the first and the fifth, you’ll see a $39.95 charge on the card provided. This turns into store credit that you can shop with anytime. We send reminder emails, but you’re welcome to make use of our no-questions-asked 30 day refund policy: http://askadoreme.com. In order to be eligible for a refund of store credit beyond 30 days, please send an email to our claims department at claims@adoreme.com explaining the case and why you were not able to request a refund within our 30 day limit.

That being said, we apologize for any inconvenience we have caused you. Please let us know if there is anything else we can do for you.

Best,
Adore Me
help@adoreme.com

Pennsylvania
2 reviews
0 helpful votes
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Deceptive sale ad
December 3, 2015

I decided to try this company based on the latest ad... how ever to my surprise you have to enroll into their VIP program. That is not the biggest problem... If I liked the product, I would continue with no problem! However the will not accept a major credit card, it has to be linked to a checking account. Of course the won't use this on their site, they review complaints before the post. Let the public express true rating!

Date of experience: November 30, 2015
Washington
1 review
0 helpful votes
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Great Website!
December 3, 2015

A good looking website with a good value for customer service. I've bought multiple times and always had a pleasant experience.

Date of experience: November 30, 2015
Minnesota
1 review
0 helpful votes
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I recomend adore me bras
December 3, 2015

The bra fit perfectly, its my favorite bra now. Unfortunately the panties were a little too small. O well, next time ill get a size bigger.

Date of experience: November 30, 2015