Adore Me is an online subscription-based lingerie boutique, selling high quality designs for a fraction of the price. Dedicated to flattering looks with the perfect fit, Adore Me carries a wide range of styles to suit every woman. With bras in sizes 30A-42I and negligee from XS-6XL, these gorgeous styles are rocking the intimates industry. Our Story: https://www.adoreme.com/our-story How The Membership Works: http://www.adoreme.com/how_it_works Questions, comments? We want to hear from you! Live chat on site 1-800-433-2367 (8:30-8:30 M-S EST) help@adoreme.com www.adoreme.com
Adore Me generally enjoys a positive reputation among customers, particularly for its diverse product range, affordability, and quality. Many shoppers appreciate the unique designs and the ease of the ordering process. However, concerns frequently arise regarding shipping delays and the challenges associated with returns, which can detract from the overall experience. Some customers also express dissatisfaction with the subscription model and the perceived quality of certain fabrics. Overall, while Adore Me excels in product variety and customer service responsiveness, there is room for improvement in logistics and communication regarding order fulfillment.
This summary is generated by AI, based on text from customer reviews
My first lingerie set ever! My husband absolutely loves it and keeps asking me to wear it every night! Definitely would order more!
Bra: True to size. Great fit. Gorgeous look. Panties left a little to be desired
Shopping was easy. Selections plentiful.
My friend was flattered to the point of embarrassment.
There's nothing like a blushing beauty.
I have always had trouble finding pretty underthings that actually fit and lift my large chest and make me feel sexy. This does the trick! I ordered my normal cup size but my intuition told me to choose a circumference one size larger than my normal bra size... and it is perfect. The panties sit at just the right place on my hips and my hubs loves both the hipster and the thong! Really couldn't ask for more :)
Hi Dana,
Thank you for your review. We are happy to hear that you enjoyed your new lingerie set.
We are always delighted to hear from satisfied shoppers. We have an adorable new collection on the website each month; share the great news with friends!
XO,
Adore Me
help@adoreme.com
As with everything I order it's a hit... it comes fast, is what I ordered and as always quality is great and boyfriend loves them. I think it should be noted I'm 58 years old and have 36DDD top. This is so easy!
I love this lingerie! It makes me feel sexy and fit like a glove. I can't wait to order more!
Hi McKenzy,
Thanks for your feedback.
We’re glad you had such a great experience! Did you also know we have a new lingerie collection every month? Check back soon for more cute looks.
XO,
Adore Me
help@adoreme.com
This piece was one of the most comfiest things to walk around in & be sexy! Normally, for me, lingerie can be a bother & I want to get it off. But this had me looking & feeling right! My man loved it to & couldn't stop touching, it's really soft & stretchy too;-)
Hi Yvonne,
Thank you for reviewing Adore Me! We are delighted to hear that you enjoyed your new lingerie set.
We are always happy to hear from satisfied shoppers. We have an adorable new collection on the website each month; share the great news with friends!
XO,
Adore Me
help@adoreme.com
I just purchased my first order and loved everything about it! Especially the free shipping for first time buyers!
I love the bra and panties I purchased. They fit perfect. I will definitely order from you again.
Hi Francine,
Thanks for your feedback.
We’re glad you had such a great experience! Did you also know we have a new lingerie collection every month? Check back soon for more cute looks.
XO,
Adore Me
help@adoreme.com
Got my package 2 days before i expected it. Love the materal and true to the size... very happy.
Martina Push Up bra and panty set are simply sexy! The fit is fantastic... looks and feels great! P.S. My husband loves it too!
Always arrive in a timely manner and always fits perfectly!
Hi Lauren,
Thanks for the review!
We’re happy to hear you had a great experience with us. Hope we can impress you again and again!
XO,
Adore Me
help@adoreme.com
I was totally skeptical at first, being heavy set and big busted I can never find anything that fits right. I got my set and was amazed at the fit and comfort! I can't wait for my next set.
The bottoms are see through. Looks cute, just caught off guard
I ordered 2 sets and both of them felt great. It runs true to size and I will order from them again.
Hi LaToya,
Thanks for your feedback.
We’re glad you had such a great experience! Did you also know we have a new lingerie collection every month? Check back soon for more cute looks.
XO,
Adore Me
help@adoreme.com
My boyfriend ordered lingerie last Valentine's day and the unknowingly signed up for a VIP membership which discreetly takes $40 out of his account every month. Once he noticed about 8 months later, there was $320 sitting in his adoreme account unused. We have been dealing with this company for 2 months trying to get the money back. Sometimes it takes 30 minutes to have our phone call answered, sometimes it is never answered. We emailed multiple times and only received the same automated response. On the phone we asked to speak to a manager and were denied access. The company said we can cancel VIP membership, but will lose the $320. I know this is not the only option, and this company has stolen money from him. One pair of lingerie is not worth $360, and after this service, we absolutely do not want to buy any more. The lingerie was average, but this company is NOT worth the hassle. It's a scam that steals money on a monthly basis. DO NOT BUY FROM THEM.
Hello Debrah,
We are sorry to hear you had an unpleasant experience. We would like you to know that the signing up process is not automatic. The VIP Membership is one of two payment options you select during checkout with your first order (the other is Pay As You Go, our one-time purchase option).
It is an active but flexible membership, meaning that you are not obligated to make a purchase each month, but that between the first and fifth of each month our VIP Members visit the site and either make a purchase or skip the month.
If you do not shop or skip between the first and the fifth, you’ll see a $39.95 charge on the card provided. This turns into store credit that you can shop with anytime. We send reminder emails, but you’re welcome to make use of our no-questions-asked 30 day refund policy: http://askadoreme.com. In order to be eligible for a refund of store credit beyond 30 days, please send an email to our claims department at claims@adoreme.com explaining the case and why you were not able to request a refund within our 30 day limit.
That being said, we apologize for any inconvenience we have caused you. Please let us know if there is anything else we can do for you.
Best,
Adore Me
help@adoreme.com
I decided to try this company based on the latest ad... how ever to my surprise you have to enroll into their VIP program. That is not the biggest problem... If I liked the product, I would continue with no problem! However the will not accept a major credit card, it has to be linked to a checking account. Of course the won't use this on their site, they review complaints before the post. Let the public express true rating!
A good looking website with a good value for customer service. I've bought multiple times and always had a pleasant experience.
The bra fit perfectly, its my favorite bra now. Unfortunately the panties were a little too small. O well, next time ill get a size bigger.
Answer: I was on hold for 30 minutes for 3 days in a row with no answer. I didn't speak to anyone. I was told through messaging with a stylist on the webiste that i could not call and speak to a manager. I did speak with a manager the last time i called and actually got through, because I was having a fit.
Answer: I contacted the BBB & AdoreMe chose to ignore my complaint. They never addressed my issue. This company should not be trusted & has horrendous & rude customer service.
Answer: The package has the company name on it.
Answer: Don't order from them, they will not ship it
Answer: Hello Nancy, thank you for your question! Yes, you can always choose the Pay As You Go option upon checkout.
Answer: Yes but they will keep charging her automatically if she uses it. If she wants to stop the automatic subscription she needs to spend it and then cancel her subscription after the stuff arrives. If they charge her again you can dispute the charge with them within 30 days to get a refund. Honestly you'd be better off letting your credit card company handle it/dispute it.
Answer: Keep calling. It's your only way to stop the madness. Insist on staying on the phone until you receive the confirmation email. Adore Me is the biggest scam ever. I'm reporting them to the attorney general.
Hi Vilma,
Thank you for reviewing Adore Me! We are delighted to hear that you enjoyed your new lingerie set.
We are always happy to hear from satisfied shoppers. We have an adorable new collection on the website each month; share the great news with friends!
XO,
Adore Me
help@adoreme.com