About the Business
Adore Me is an online subscription-based lingerie boutique, selling high quality designs for a fraction of the price. Dedicated to flattering looks with the perfect fit, Adore Me carries a wide range of styles to suit every woman. With bras in sizes 30A-42I and negligee from XS-6XL, these gorgeous styles are rocking the intimates industry. Our Story: https://www.adoreme.com/our-story How The Membership Works: http://www.adoreme.com/how_it_works Questions, comments? We want to hear from you! Live chat on site 1-800-433-2367 (8:30-8:30 M-S EST) help@adoreme.com www.adoreme.com
Business Highlights
General
Shipping
Returns
Sustainability
Product
Customer Service
Payment Options
Membership Programs
Similar Brands to Consider
View all
Freya
Orbasics
Speedo
Altar'd State
SKIMS
Kindred Braverly
Champion
Copper Union
Knix
Threads 4 Thought
Tiger Mist
FAYT The Label
Adore Me Reviews Summary
Adore Me generally enjoys a positive reputation among customers, particularly for its diverse product range, affordability, and quality. Many shoppers appreciate the unique designs and the ease of the ordering process. However, concerns frequently arise regarding shipping delays and the challenges associated with returns, which can detract from the overall experience. Some customers also express dissatisfaction with the subscription model and the perceived quality of certain fabrics. Overall, while Adore Me excels in product variety and customer service responsiveness, there is room for improvement in logistics and communication regarding order fulfillment.
This summary is generated by AI, based on text from customer reviews
Do not purchase with Adore Me, the bra quality is mediocre at best and the "VIP" payment plan is such a scam.
I ordered a set with them and they charged my credit card 40 dollars every following month as "store credit". Unless you request a refund of the 40 dollars under 30 days, they eat your money. And requesting a refund doesn't stop it from happening again every month. I wish I had never given them any business. Such a $#*!ty company.
Love Adore me! There bras and underwear are cute and a great price! Fits perfect!
Beautiful, sexy, and elegant for an amazing price!
I ordered a set for a friend. Since her father had recently passed AND she had to make up missed work. So she couldn't try on for few weeks. When I tried to return it (Even though they proudly say "IF YOURE NOT HAPPY, WE ARE NOT HAPPY. WE WILL MAKE IT RIGHT OR HAPPILY EXCHANGE". When I tried to return or even get credit they then ref: me that anything over 30 days are not accepted. What the heck am I supposed to do with this beautiful set? I've always found out that they DONT MAKE THEIR OWN PRODUCTS, tho that's thei claim! The sets they buy the actually MARK UP in price & sell as their own. I WOULD RIN FROM THIS COMPANY! Sounds like a good deal but IT IS NOT! BEWARE!
Hi Jacqueline,
Thank you for your review, First of all, we would like to apologize for the dissatisfying customer service you received. This is totally unacceptable and we assure you that we are going to investigate this issue.
In regards to the items, at Adore Me we design and manufacture our own products. This is (and from far) the essence of our business.
You read more about our designer, Helen Mears, former Victoria's Secret Design director, here: http://www.adoreme.com/our_story.html
Then, it is true that we also have a few partners amongst some of the finest brands across the U.S. Asia and Europe, but we unfortunately have strong non disclosure agreements with these selected brands so we can’t quote them publicly.
That being said, we apologize for any inconvenience we may have caused you. Please let us know if there is anything else we can do for you.
Best,
Adore Me
help@adoreme.com
Turns out that when I made my first purchase somehow my email address was completely obliterated. The address to they had associated with my account wasn't even close to my real address. After I posted this review and contacted the Better Business Bureau in New York, I finally got a response from Adore Me who provided information to access my account. Once I was able to log and I realize that several months of gone by and I had a credit to use or lose before I could end my VIP status.
From there, I was able to run around in a circle one more time answering their exit quiz to be sure that I absolutely wanted to close my account of which I did and now I'm done.
Hello Cristina,
Thank you for your review. We are terribly sorry you had such an unpleasant experience with our customer service.
Please send us the email address associated with your Adore Me account in a private message and we'd be happy to assist you with everything you need.
Best,
Adore Me
help@adoreme.com
The choices are great, ordering is easy. The shipping is fast. I am so happy I found this site.
Another great purchase from AdoreMe. Both set fit great, and are comfortable and very flattering. Arrived quickly too
I'm so happy I've found a company that provides their customers with quality products for an reasonable price. Everything I've gotten has fit me like to a "t" and I have yet to hear anything but rave reviews from my husband. All in all, excellent merchandise from an excellent company. Thank you AdoreMe!
My purchase shipped fast and my set fit perfectly. The quality of the materials was great! I loved my items!
Easy to order, great fit, accurate sizing... loved it and will continue to reorder!
Really sexy and great quality. I wear a 2-4 and a 34B bra and the small fit well. Could have gone extra small. My boyfriend loves it! Looking forward to my next purchase
I am really impressed with all of my purchases from this great company. I am a lingerie snob when it comes to fit and quality and this store surpassed my expectations!
Love Everything about adore me! Love the fact the it's great quality, it's made for Real Women not Barbie dolls, and they R Cute!
Decent shipping time and my lingerie was great quality!
Have bought several sets here and love them all. To me better than VS. Will be lots more soon
Hi,
Thank you! We’re so glad to hear that.
We love getting feedback—let us know if you have questions while you’re browsing the site!
XO,
Adore Me
help@adoreme.com
It is super comfortable, I loved the fabric is super soft, Is perfect.!
From the first set ordered I've been a satisfied customer. I love how there are colors to choose from instead of just black, white and nude for busty (GCup) women such as myself.
I got these as a surprise for my fiancé and his reaction was exactly what I was hoping for! The blue color was very pretty and the lace adds just the right touch of sexy. I have been very satisfied with the purchases that I have made and love this brand!
Hi Felicia,
Thanks for the review!
We’re happy to hear you had a great experience with us. Hope we can impress you again and again!
XO,
Adore Me
help@adoreme.com
The bra set is wonderful. A great fit and I don't have to look for a bra & panty match. I love the comfort.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Bridgette,
Thank you for your review. We are sorry to hear you had an unpleasant experience.
Please note the VIP membership is one of two payment options (the other is Pay as You Go) you select during checkout with your first order. Members are never obligated to order each month, instead, they visit the site between the first and fifth and choose to either shop or skip that month.
If you do not shop or skip between the first and the fifth, you’ll see a $39.95 charge on the card provided. This turns into store credit that you can shop with anytime. We send reminder emails, but you’re welcome to make use of our no-questions-asked 30 day refund policy: http://askadoreme.com. In order to be eligible for a refund of store credit beyond 30 days, please send an email to our claims department at claims@adoreme.com explaining the case and why you were not able to request a refund within our 30 day limit.
To learn more about the benefits of membership or to unsubscribe, visit our online helpdesk: www.adoreme.com/helpdesk
Let us know if you have other questions! We’re happy to help.
Best,
Adore Me
help@adoreme.com