About the Business
Adore Me is an online subscription-based lingerie boutique, selling high quality designs for a fraction of the price. Dedicated to flattering looks with the perfect fit, Adore Me carries a wide range of styles to suit every woman. With bras in sizes 30A-42I and negligee from XS-6XL, these gorgeous styles are rocking the intimates industry. Our Story: https://www.adoreme.com/our-story How The Membership Works: http://www.adoreme.com/how_it_works Questions, comments? We want to hear from you! Live chat on site 1-800-433-2367 (8:30-8:30 M-S EST) help@adoreme.com www.adoreme.com
Business Highlights
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Adore Me Reviews Summary
Adore Me generally enjoys a positive reputation among customers, particularly for its diverse product range, affordability, and quality. Many shoppers appreciate the unique designs and the ease of the ordering process. However, concerns frequently arise regarding shipping delays and the challenges associated with returns, which can detract from the overall experience. Some customers also express dissatisfaction with the subscription model and the perceived quality of certain fabrics. Overall, while Adore Me excels in product variety and customer service responsiveness, there is room for improvement in logistics and communication regarding order fulfillment.
This summary is generated by AI, based on text from customer reviews
Lingerie is of mediocre quality and customer service is terrible. When calling, I've always had to wait 45+ minutes no matter the time of day, and when e-mailing you receive a template/canned response. When speaking to a customer service representative, they sound monotone and act like your call is an inconvenience.
Additionally, if you forget to skip the month, they charge you $40 and store it as "store credit" they refuse to refund this past 90 days. Basically, their business model relies on people forgetting to "skip the month" so they can steal their money. I find it hard to believe that their system does not allow them to override that policy.
Stick with reputable companies who care more about their customers than money. I own a few pieces from this company, but they're not of high enough quality for me to want to deal with the terrible customer service.
I love the feel and fit. Pretty and comfortable. Can't wait to get my next shipment!
It was just as it looked very soft fabric and very comfortable.
They have great quality for the price. I have paid more for other brands and the quality was poor. They are well worth the money.
Loves it! It arrived sooner than expected and it's so comfortable to wear!
Everything I have bought here is cute and comfortable! My new favorite site to shop :)
I had an unbelievable experience with this company and the customer service was impeccable! I will return in the future and thank you again!
The way the lingerie is designed there is a key hole in the back, lets just say he like it allot.
Shipping says it takes 7-9 business days and on the 9th day I still haven't received what I ordered. While trying to call their extremely inconvenient "customer service" line they kept me on hold for 34 minutes and 52 seconds and never picked up. First and last time I'll order from this company!
They charge my credit card $39.95 each month even though I canceled vip membership immediately. I spoke to them by phone and followed the steps on the website. They totally disregard my request and now I have rebuttal their December charge with my bank, filing bbb.org & consumer finance complaints today.
My experience was great. Cute items, perfect fit. Nice price.
My first order was shipped to the wrong address, and not forward by the PO. I called the company and they gave me the steps to follow to fix the problem. Even before the PO had followed up with the issue, AdoreMe called me back, and gave me a full credit to replace my purchase or buy something new. The women I spoke with were very helpful and nice. I will buy form them again :)
http://www.adoreme.com/helpdesk/index/membership_quiz/
Make sure you are logged into your account then go to the link about and you can cancel your membership. FREEDOM!
Approaching my 50th birthday gave me nothing to feel sexy about. Adore Me changed that by giving me lingerie that is agelessly beautiful.
I absolutely love the bra and undies! So pretty! Can't wait to buy my next set
I was very pleased with the bra and panty set I purchased. It was soft, fit was incredible and had that va va voom factor as well. Boyfriend loved it, I loved it so it was a win!
Adore Me had the exact Items I have been looking all over for.
Extremely happy to have these panties!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members