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Overview

Booking.com Login has a rating of 2.33 stars from 3 reviews, indicating that most customers are generally dissatisfied with their purchases. Booking.com Login ranks 176th among Travel Search Engine sites.

  • Service
    2
  • Value
    2
  • Shipping
    2
  • Returns
    2
  • Quality
    2
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
1
How would you rate Booking.com Login?
Top Positive Review

“Recent stay”

Fiona R.
2/22/16

I recently had the pleasure of a very relaxing stay, in this studio at St Pee Sur Nivelle. I can recommend the facilities and the comfort of the studio. The warm welcome and the ease of getting to Biarritz, St Jean de luz and the mountain and sea from here was so easy. Our host provided local maps and assistance for local shops and produce.

Top Critical Review

“Terrible experience please don't use.”

Ali S.
9/4/23

Terrible treatment lost our reservation we were stranded after driving six hours. Booking.com has the nerve to ask me and my family to find an alternative because they couldn't find us a place to stay. We had to drive back home for another six hours that is a total of twelve hours of driving put me and my family at risk, shattered our weekend, and round our trip. And the only thing that they could offer is a measly refund. That's not accounting for our time wasted on the road the gas we spent and our dashed enjoyment. They wouldn't even offer a free room for a next time. I know sometimes things don't go according to planned. But an apology and a fair resolution can make all the difference. I will post this review on the internet this was a terrible experience for my family and I.

Reviews (3)

Rating

Timeframe

Other

Thumbnail of user alis515
1 review
0 helpful votes
September 4th, 2023

Terrible treatment lost our reservation we were stranded after driving six hours. Booking.com has the nerve to ask me and my family to find an alternative because they couldn't find us a place to stay. We had to drive back home for another six hours that is a total of twelve hours of driving put me and my family at risk, shattered our weekend, and round our trip. And the only thing that they could offer is a measly refund. That's not accounting for our time wasted on the road the gas we spent and our dashed enjoyment. They wouldn't even offer a free room for a next time. I know sometimes things don't go according to planned. But an apology and a fair resolution can make all the difference. I will post this review on the internet this was a terrible experience for my family and I.

Service
Value
Shipping
Returns
Quality
Thumbnail of user lucag11
42 reviews
71 helpful votes
November 12th, 2018

Booking.com was supposed to pay me more than 300 euros for a reservation of few months ago.
They have never paid me with the reasoning that ¨I have to go trough quality check¨, which is ridiculous, cause I don´t even have the listing anymore now.
I am spending my days calling the call center and sending emails, they just refuse to pay.
Next step is to bring them to court.

Service
Value
Shipping
Returns
Quality
Thumbnail of user fionar8
1 review
0 helpful votes
February 22nd, 2016

I recently had the pleasure of a very relaxing stay, in this studio at St Pee Sur Nivelle. I can recommend the facilities and the comfort of the studio. The warm welcome and the ease of getting to Biarritz, St Jean de luz and the mountain and sea from here was so easy.
Our host provided local maps and assistance for local shops and produce.

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