Why even have an update, when, after you do it, it doesn't even work. Jajjhsjejjjjsiiwbehsujsjhswhejssjjs

At 12pm Friday 4th August I received an email which explained that my Blizzard account had been banned. Apparently permanently.

The reason given was a vague one, being something related to abuse of in game mechanics.

At this stage I was under the impression I was either a system error, or due to a common issue in relation to nefarious in game reporting by organized groups which gives rise to an automated ban, and which are (as I now read online) usually quickly reversed).

There was some confusion on me end because my computer was turned off at home, I was at work and no one was at home until 3 hours after the ban was applied, I thought that it must be a delay from the night previous at 9:30pm which was when I was last online.

Blizzard has failed to inform me when the asserted offense took place.

I explained my position to Blizzard, that it is not possible the infringement came from my computer (if indeed the ban occurred when the asserted infringement took place, as opposed the night before) - in which case i have been hacked.

To support my position, I have cctv recordings of me leaving work at 3pm, timesheets from work, and internet service providers records showing no one from my home was actively connected to the internet, let alone to a gaming server.

I also preemptively addressed the alternative scenario which is: 1 - I was banned due to mass reporting from the night before.

Or 2- i was automatically flagged in error by the Blizzard cheating protections.

To address the alternative scenario i noted that the entire nights play was very likely recorded on the twitch platform, and that in game records will show that no exploitation software was used. To substantiate this further, i asked Blizzard to actively check the number of infractions/events which are being classed as infractions, my thought process being that if an exploit had occurred x 1, then this is presumably explained by chance. It would be highly unlikely to accidentally perform an exploit due to statistical reasons. I invited Blizzard to check its logs in this regard.

Blizzard has responded to my tickets.

First, i received 2 additional emails setting out different reasons for my ban. The first reason is for abuse of in game mechanics. The second email set out that the reason for my automatic ban was that i had been reported by fellow gamers.

Further, the penalty itself appears to have changed, from being a permanent ban to a 6 month suspension.

I informed Blizzard that this was likely an orchestrated effort to abuse the in-game reporting system and advised Blizzard to check my chat logs as i had engaged in some back and forth communications the night prior with some unfriendly people.

Blizzard responded.

Firstly, Blizzard has refused to tell me if the asserted offence happened the night before, or during the day on Friday when my PC was turned off and i was at work.

Next, i was informed that the issue had been investigated and it was shown that an exploit had been used, and that it had been used from my location. This is not possible.

Blizzard has failed to comment on any of the points i set out in my defense: my CCTv evidenced, my ISP records showing i was not online, my work time sheets, the in-game logs showing i was not exploiting, the recordings of the games played on the Twitch platform- any of which would be exculpatory in nature.

When i raised that i was unhappy with what appeared to be little to no investigation, i also raised the fact that the penalty for any such offense was also disproportionate, noting that my account had not received any sort of similar infraction notice for over 10 years- yes i have played the game daily for approximately 13 years!.

Further, i raised a ticker with Blizzard regarding quality of the investigation by the GM (Games Master), however my ticket about this was cancelled by the same GM i raised the quality issue about.

I am now banned for 6 months, with no investigation having taken place.

I recently purchased 3 months of game time 1 week before the ban, and if i wish to continue to play, i must pay for another copy of the game and buy game time. This seems a clear abuse of terms and a money grabbing scheme.

You supporting ped o philia...,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,

Guess you allow cyber bullying and don't care about kids!
Thanks Activision for being so supportive of my 10 year old son. After I contacted the better business Bureau the guy who called me on the phone from El segundo, California. Had the nerve over the phone to tell me well there is nothing we can do about your kids fresh restart but look at the bright side he can't do it again. I was so upset I am done with them. Reply back if you have had a similar thing happen to your 10 year old kid or even yourself.

Secure connection with Support Agent established. Welcome, Thomas

Ronald C: Activision Support reporting for duty!
How may I help you today?
Me: Hi
Me: My name is T
Ronald C: Hello T! How may I help you?
Me: I play call of duty black ops three with my son on X-Box one.
Me: I am in the military and was hospitalized last month due to some problems I have.
Me: My son at the times gamer tag was FasteningColt2
Me: He is now PLUSYOURFAT
Me: I am Debo369
Me: He was in a game chat with Vurx Vypho
Me: When this guy convinced my 10 year old son and all his friends that they were going to receive everything in the game if they listened to him
Me: My son and his friends didn't now any better and they listened to him.
Me: This guy had them reset all their guys back down to level one
Me: My son was so upset that he hasn't played x-box one until today again
Me: He was a prestige master at or around level 188
Me: The worst part is I usually play with my son but I was in the hospital at that time so I couldn't even help him
Me: Please let me know if there is anything you can do.
Ronald C: Let me assist you with this and check the account.
Me: I can provide you with all my information and I have set up both accounts on my two xboxs
Ronald C: Thank you for providing the gamertags. When did this happen?
Me: around a month ago but he was so upset and I was in the hospital for two weeks that he hasn't played xbox consistent until today
Me: They were in a game chat with his friends
Me: It happened to them to as well
Me: I can give you there gamer tags to as well MickeyMouse2111
Me: he got his stuff reset to by this guy
Ronald C: Okay. Just a moment and let me check the account. Give me 2 minutes to check this.
Me: You can see both accounts went to level one on the same day
Me: Thank you so much
Me: I have had a rough month and would like to get back on black ops 3 with my son
Me: I know my son was the one who reset it but this guy tricked them into it and it really upsets me because I usually don't let him play by himself most of the time when I can I am Debo369 and we always play together. I have an Xbox upstairs and he has one downstairs we put on our headsets and love to play black ops 3 for hours.
Me: I will hold on thank you so much
Ronald C: Thank you for waiting.
Ronald C: I'm afraid it's taking a bit of time to check the account. Just to check, how did your son reset his account? Did he use the Fresh Start Prestige Award in the game?
Me: yes because Vurx Vyphro told him and his friend MickeyMouse2111 to
Ronald C: I see. Thanks for the info.
Me: If you go to fasteningcolt2(now PLUSYOURFAT) and his friends account mickeymouse2111 you can see they were both fresh started at the same day because this vurx guy tricked them. My son is ten he doesn't know any better but now he has learned his lesson you can't trust people
Ronald C: Regarding the award, I'm afraid that using this award will completely reset a player's account in the game like it has never played the game before. There are warnings when using this award in the game and one of it's warning states that if this award is used, the stats can no longer be restored to the account. This is due to the account data being deleted in our system once this award is used in the game.
Me: He is ten
Me: you mean your going to let that guy get away with this
Me: I am a disabled vet who was in the hospital I couldn't even protect him from that
Ronald C: I understand how you feel about this and where you're coming from. We can create a report for regarding the player's conduct in the game so that we can have him checked and provide appropriate actions to the player. As for your son's account, I'm sorry to say but I'm afraid the stats can no longer be restored if the Fresh Start award was used.
Me: Wow lame
Me: Guess we won't be playing any of your games agian
Me: He is a ten year old kid
Me: I was in a mental hosptial
Me: thanks allot
Me: I am not asking for money or other games or anything like that just help the poor kid out get back to were he was he had played that game forever
Me: imagine if that was your son
Me: what would you do?
Ronald C: I understand how you feel. Let me take this as a feedback for the game and regarding the said award. I would like to help restore the account if possible since I also play the game and would also feel the same way if this would happen to me.
Me: Since your the activision guy you would help him out
Me: So Vurx can keep tricking kids into doing this
Me: Unreal
Me: Well thank you for you time.

I have been a fan of Activision games, especially the Tomb Raider Franchise.