I had called the company in October and told a customer rep that it was causing so much pain in my gut and to me PAIN means stop and wanted to return product. I was told he had started that way and to switch up on dose re-try, so believed what I was being told and again I tried and almost ended up in the ER with severe pain and constipation.
I called the company last month and said I wanted to cancel and return product. I got off phone and received a call from a Infection Control friend that I worked with and was telling her about the product and how sick I had gotten between trials and almost ER visit. She reminded I had gotten a virus during the 2 trials of the product and that I should call the company and let them know before returning and that all product should be trashed. So I called the company back and told them I was concerned about returning the 2 opened jars and all the unopened product after it being in my home and me being sick with what ever viral crud I had and still not completly over and handling the containers. I was TOLD TO still RETURN! I wrote and asked for an email saying that I wanted in writing that these would not be returned to stock and I have their word any of the returned product would be disposed of and that I had made them aware of my being sick and wanted no liability if I returned. I have received NOTHING in WRITING from this company!
With all thats going on with covid and carriers I am willing to facetime with someone at their company while I am dumping all the powder in the trash. I made a poor decision on this purchase and it did not work for me and I get it, but I am more concerned with spreading any other virus and the health and safety here of others. I was told over the phone it would be disposed of, but who is handling the box I have to send back through the mail and who handles it once received there.
I had really wanted this product to work for me because I eat clean and workout daily, but now am glad to see it didn't because I would not want to be involved with a company that really does not place health first! BE WARE!
I get the return to get my money back for a poor product that almost landed me in the hospital, but I don't want to expose anyone else here... bottom line and this company does not care!
Order can be VERIFIED by master order #AY******* (3 jars ActivatedYou & 3 jars of Mito Vitality) for the total of $260.90