• Activate Apparel

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Overview

Activate Apparel has a rating of 1 star from 1 review, indicating that most customers are generally dissatisfied with their purchases. Activate Apparel ranks 111th among Sportswear sites.

How would you rate Activate Apparel?
Top Critical Review

“POTENTIAL CREDIT FRAUD”

Aryn H.
12/10/17

I was hesitant to post any reviews because I was uncertain, but after doing some research, I'm not the only one who has had their credit information used for $1K of fraudulent purchases after purchasing clothing from this company: https://www.trustpilot.com/review/lookhuman.com My purchase was from "Activate Apparel", which appears to be the same company as "Look Human" - they have the same corporate address. I ordered some workout shirts and the sizing was WAY off. The women's tank top sizes were bizarre... their large size fit small circumference wise, but length-wise, went down past my butt. I normally wear x-small or small in practically all clothing, but the small from this company was nothing like the measurements - it fit like a child's shirt. Finding no customer service number, I e-mailed their customer service rep. Response was quick, and the rep told me she would initiate a refund and I could donate the shirts and wouldn't need to return them. I thought that was pretty awesome, and did in fact receive a refund on my purchase. A few days after this refund, my card is flagged for suspicious activity, with up to $1K of purchases at various stores in OHIO... Only about 2 hours away from their corporate location in Columbus. This was the only recent purchase I've made from a website I have never purchased from - all other recent purchases were made at stores where I frequently make purchases. While this may be a crazy coincidence, it seems unlikely, given this same circumstance has happened to another customer AND the fraudulent activity occurred near the location of their company address.

Reviews (1)

Rating

Timeframe

Other

Thumbnail of user arynh
1 review
3 helpful votes
December 10th, 2017

I was hesitant to post any reviews because I was uncertain, but after doing some research, I'm not the only one who has had their credit information used for $1K of fraudulent purchases after purchasing clothing from this company: https://www.trustpilot.com/review/lookhuman.com

My purchase was from "Activate Apparel", which appears to be the same company as "Look Human" - they have the same corporate address. I ordered some workout shirts and the sizing was WAY off. The women's tank top sizes were bizarre... their large size fit small circumference wise, but length-wise, went down past my butt. I normally wear x-small or small in practically all clothing, but the small from this company was nothing like the measurements - it fit like a child's shirt. Finding no customer service number, I e-mailed their customer service rep. Response was quick, and the rep told me she would initiate a refund and I could donate the shirts and wouldn't need to return them. I thought that was pretty awesome, and did in fact receive a refund on my purchase. A few days after this refund, my card is flagged for suspicious activity, with up to $1K of purchases at various stores in OHIO... Only about 2 hours away from their corporate location in Columbus.

This was the only recent purchase I've made from a website I have never purchased from - all other recent purchases were made at stores where I frequently make purchases. While this may be a crazy coincidence, it seems unlikely, given this same circumstance has happened to another customer AND the fraudulent activity occurred near the location of their company address.

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