AchieveCard

The only card I know of that cancels your card with no notice for being inactive... Absolutely worthless being they charge astronomical monthly fees...
And their customer service is horrible as well! Go with another card if you can!

Got my check on the first they took 29.95 off it said i bought something at one am in a state 2,000 miles from my home call them shut down my card and charged me 10.00 for new card then i bought a pizza the other night got charged 6 dollars for buying it i think bbb of houston should shut them down because when you apply for charges you didnt make the send you papers to feel out and send in to a hoston address got my back address is a fake address

Every time I do a Dispute but they always thank I did the transaction when is not true and they always come up with it by 2 days these people would never ever do a review they just think every time you do with this beaut you did it I need help cause so many people then use my account and I can never get my money back

Achieve card they are fraud they steal money still they keep your money they send your money other places they theft theft theft they are fraud I am suing right now please stay away from a chief card it would not let me submit unless I did a ratings so I picked the first star I would have not given it any Star if I didn't need to

I have been with this card company for 7yrs and I haven't had a problem unti now. I have several charges on my account that I didn't authorize. I filed a dispute and my claim was denied. I hope they will resolve this issue. I hope this is a good company. I will post another review after a week to let you know what happened

I cancelled my online bank account with Achieve Card. At the time I closed the account because their service over the last four years has been HORRIBLE, I moved. When I closed the account I advised the representative that I moved and to send my remaining balance to my new address and he agreed. I called back to see when and if the my check was mailed out and then is when I was told that they can mail to the address I provided because that is not the address on file and for me to send in my license, ssn, and proof of residence. I advised the representative that I am an identity theft victim but I will send it. At that time I also advised the representative that I do not pay utilities as they are included in my rent. I emailed the items along with my lease and yet they still refuse to send me my money. It has been three months and after calling SEVERAL times a week for three months and getting an attorney and having the attorney communicate with them, they still refuse to send my money to my current address still stating they have to send it to the address they have on file which makes NO sense ESPECIALLY since I no longer live there so why send it there when I have furnished them everything they needed to send me my money.

I NEED MY MONEY! I AM NOT WORKING now with the Coronavirus outbreak and they are stealing my money! My next step[ is to that them to court. I SHOULD NOT have to pay money to get my money back from them but I will do it as I have been advised my attorney he will try again to contact them but it they do not comply we will sue them in small claims court.

I submitted a dispute on a transaction that I did not make and did not authorize. They would not honor my dispute plus charged me $10.00 for a new card. When I called them all I got was a run around. And my account info is messed up so I can't even access my account

My card was hacked and funds stolen over a month ago. They approved my dispute and placed my funds back onto the card they told me to dispose of, then the supposedly closed account was hacked again and my funds taken a second time by the same person. Now I fold second dispute they approve it and assure me a paper check will be issued. A month later no check and can't speak to a manager

Always changing something with no notifications... Declining payments i authorized... Stupid transaction limit. I do not recommend this card to anyone

Expecting a direct deposit and they close my card. Say they can't reopen it. They rejected my deposit and refuse to let me speak to a supervisor. Now I have to wait 5 weeks for a paper check. Rude customer service. If Karma is real, bankrupt they will be.

I WENT TO AN ATM TO GET SOME MONEY OFF MY CARD AN THE ATM MACHINE
DID NOT GIVE IT THE ATM MACHINE WAS BROKEN, I REPORTED IT TO ACHIEVE CARD AND THE BANK THAT OWNED THE ATM MACHINE THEY ARE WILLING TO GIVE ME MY MONEY BACK BUT ACHIEVE CARD SAYS THEY WILL RETURN MY MONEY IN 45 DAYS THIS IS MY BILLE MONEY I KEEP TELLING THEM THAT, ALL THEY CAN SAY IS THEY ARE SORRY BUT REFUSE TO RETURN MY MONEY

They suck, this card is new to me, they charge. 95 cents for every debit charge, also I had a dispute with charges that we not mine and they charged me 9.95 to get a replacement card which will arrive in ten business days. So my money is frozen. No one spoke English and no help what so ever. I only got the card for tax purposes! So pissed big mistake stay away, my brother is a lawyer and I will pursue this company.

I have been with this card for over 3years and they closed my account when expecting a direct deposit worst damn prepaid card then all u talk to is people who english is bad $#*! this card dont get it

I had an unauthorized payment and then they shut my card down. Which is fine. But when they said you will get the remainder of my balance in 14 business days it never showed up now I have to wait another 14 business days! WHATEVER YOU DO DO NOT GET THIS CARD! YOU WILL FRIKKIN REGRET IT I PROMISE YOU!

Unreliable, unprofessional, can't be trusted. I will be losing a very loyal customer after at least 3 years.

I added money just to book a hotel and rental. Someone else tried to book plane tickets. I didn't know that when i called to find out why $1 was debited and by who. They locked my card before i could tell them what i wanted to do. Then despite being out of town and needing my money for everything (food gas ect) they tell me i have to pay $29.99 and wait 3days for a new card because when i signed up i agreed to this. This is not how Visa is supposed to work from any company. They are saying because i choose their card i agreed to pay for fraud and have my family stranded and hungry for 3 days at a charge of $29.90! Is there a class action i can join or can we start one?

I am looking for others to file a law suit. If they have failed to refund money due too fraud please email me. *******@gmail.com

I have a dispute claim been waiting 14 days and nothing they give the run around saying it takes time it doesn't they are stalling for what I don't know but it's very irritating

The customer sucks big time. My direct deposit was supposed to load to my account today. And it never did. I went to my job and my boss called the payroll company right in front of me. I have my pay stub. Butwhere the hell is my funds. I hate this card.

They say you get you payday two days earlier is a LIE! And you never know when are what time you will get paid... Any day they decided to work and load your pay... This is the most frustrated crap I've ever seen there is no consistency at all not even close... literally any day of the week any time of the week... I will be changing services these people have lost a customer and the fees are ridiculously high and frankly I don't trust them... I recommend a regular bank card or net spend or even Wallmart... As I type this I'm still waiting on my pay check going on twos days late... I had to pawn something today because of the inconsistency of this company just to get food and gas... Do not use this service...

A $1.00 charge for any transaction, a $10.00 a month maintenance fee. And then, the service number goes to India to some Indian who can't speak English. This card is a complete ripoff. Stay away from these bastards!

This company charges you so much for everything. Yes you get your paycheck quicker but when you call to ask a question they just repeat the same answers over and over. I'm sorry iblah blah blah. I'm sorry bllah blah blah. So I say get me your supervisor over and over again so that he would get it. My son thought that was so funny, They took away the points system and never let anyone know unless you look at their website which was almost impossible to get onto so I stopped using it. Never got a letter. I had not used any of my points so I had millions racked u p. But will they compensate for that noooo. With they fix charges on your card? No they will only apologize and tell you to figure it out. This is the worst card I have ever ever ever had and I will never use them again. ABSOLUTELY NO HELP WHEN NEEDED JUST RAMBLINGS OF THE SAME THINGS OVER AND OVER AGAIN.

AchieveCard / Multiple issues within the AchieveCard company

United States

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My card was compromised on Sunday June 30th when I was immediately notified from The Establishment I was at like that my card was declined I called AchieveCard but they were closed on Monday morning I called AchieveCard and filed a claim I submitted customer statement of dispute transaction form to them on July 3rd I followed up on that Friday the 5th Monday the 8th and every day since except on Sunday today is July 15th I have spoken to customer service and they have informed me that they never received my dispute transaction form which I have the FAX confirmation 4 not only that I have been in communication with achieve card like I said almost every day that they're open to three times a day not only for this matter but because I've also been trying to obtain the money that I have left on my achieve card I was sick on July 9th and admitted to the hospital with pneumonia even on my hospital bed I was making phone calls to AchieveCard because I was also in the process of moving and needed access to my funds upon my discharge but AchieveCard representative stated that I will be able to withdraw $1,000 at a bank teller using the debit option and that I can use my ATM to obtain $500 out of my account using two transactions one for $300 and the other for the remaining balance of $200 which I was able to do I was able to withdraw $300 out of one ATM and then another $300 out of the ATM which made me reach my daily limit for ATM transactions. However I was told I can go to the teller inside any Bank I attempted to do so I went to Wells Fargo Bank of America Citibank Chase Bank of the West Golden 1 Credit Union US Bank I even attempted to go to Walmart Money Center all the banks stated that they do not have debit option for cash advancements that they have to run it as it comes up which is as a credit so I was not able to withdraw out $1,000 in which I had needed at the time I had to wait the next day to take out another $600 I have nickel-and-dime my account in order to get all the money out and every time I do it has cost me $3 for the ATM transaction and $2.25 charge from achieve card for the ATM transactions this entire situation has been unfair unprofessional and I feel like I've been a victim multiple times within this case. AchieveCard used to be a really great company I have been with this company for over 6 years maybe even the last 8 years and I never had so many problems I would like to put together a class action lawsuit if anybody is interested in doing so with me let's connect and make this happen because there are a lot of unfair things happening here and we are being charged for it and they need to pay for the stress the financial hardship as calls for me and my children and I'm sure a lot of other people as well