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Overview

Acerings has a rating of 1.38 stars from 24 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Acerings most frequently mention customer service, red sox, and world series problems. Acerings ranks 47th among Sports Memorabilia sites.

  • Service
    2
  • Value
    2
  • Shipping
    2
  • Returns
    2
  • Quality
    2
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How would you rate Acerings?
Top Positive Review

“Helpful and Very Well Made!”

Dan H.
6/23/18

I made a mistake in my order and Ace Rings was very quick to solve my problem and send me a new corrected one free of charge! Once I got the ring I was very very impressed since I've gotten other rings that look like junk compared to Ace's. The only slight downside is it took a while to receive, but since they were customizing my ring, it was all worth the wait since they took their time to ensure it was perfect in every way rather than rushing a flawed ring. Super high quality, excellent service, buyer for life now!

Top Critical Review

“Take your $ and don't send a thing”

Marissa P.
1/21/19

My buddy ordered a ring from these dirt balls in October for his sons birthday. It is now been well over 3 months and they haven't sent a thing. He will have to file a disputed so his credit card company can take the $ back from these idiots. I highly doubt they are in CA as well. It doesn't take over 3 months to send an item. Hell even WISH.com ans Aliexpress are our of China and that takes about a month. We've all reported these scammers to the BBB. Oh, after they take your $ they ignore your numerous emails.

Reviews (24)

Rating

Timeframe

Other

Thumbnail of user marissap25
2 reviews
1 helpful vote
January 21st, 2019

My buddy ordered a ring from these dirt balls in October for his sons birthday. It is now been well over 3 months and they haven't sent a thing. He will have to file a disputed so his credit card company can take the $ back from these idiots. I highly doubt they are in CA as well. It doesn't take over 3 months to send an item. Hell even WISH.com ans Aliexpress are our of China and that takes about a month. We've all reported these scammers to the BBB. Oh, after they take your $ they ignore your numerous emails.

Thumbnail of user marcd94
1 review
1 helpful vote
May 12th, 2019

Order the red Sox world series ring in April 12 2019. Just wanted an update on my order. N o w March 12. Sent 4 emails and still no response. Fake company do not order from them. It's a scam!

Thumbnail of user sherrys192
3 reviews
4 helpful votes
January 16th, 2019

I placed an order with this company December 9,2018. Understood that site said 8 to 28 days shipping. Guess What? January 9,2019 I contacted the company to find out about my order and have still not heard back from them on January 16,2019. Poor customer service! I recommend if you haven't ordered... don't do it! If you have placed an order as I have and have not received it yet, REVERSE THE CHARGES AND FILE AGAINST THIS COMPANY!

Thumbnail of user barbaraa258
1 review
0 helpful votes
April 22nd, 2019

I ordered the NE Patriots championship ring set with case on 2/8/19, iwas told it takes up to 28 days for the order to ship. I was charged $199.99. I have emailed the company 8 to 10 times, no response. I filed a compliant with the Better Business Bureau, Ace rings did not respond the them either. I have not received the rings or a refund or a response. DO NOT order from this company it is a Fraud.

Thumbnail of user mariab382
3 reviews
1 helpful vote
June 26th, 2019

I ordered the Capitals Stanley cup championship ring May 17th and it still has not arrived. There is no way to contact them. Very disappointed. DO NOT ORDER FROM Them!

Thumbnail of user kathleenf116
2 reviews
3 helpful votes
January 28th, 2019

I ordered and paid for the ring on Nov 6,2018, but never received it I've sent many letters to them, but no response There is no phone number to call. Save your money!

Thumbnail of user charlesm593
1 review
1 helpful vote
June 24th, 2019

Order new England Patriots championship ring set with box for 199.99 that was 2/11/19 it's now June 24 haven't received product sent multiple email no respinse. Would give them no stars if possible

Thumbnail of user julies694
1 review
0 helpful votes
July 24th, 2019

ZERO STARS! I ordered a cubs ring/necklace on April 4th 2019, it is now JULY 24,2019 and still have NOT received my item! Multiple emails with zero responses and NO PRODUCT! DO NOT ORDER FROM THIS CO.!

Thumbnail of user dm428
1 review
1 helpful vote
July 11th, 2019

I placed an order for a Red Sox WS ring and was charged the appropriate price. After many Emails and phone calls to their (supposed) customer support line@ *******040 I have still not received a response (they promised to call back) by either Email or phone. DO NOT ORDER FROM THIS COMPANY. Would give minus stars if possible.

Thumbnail of user prestonm34
1 review
1 helpful vote
March 28th, 2019

No correspondence with customer service. No phone number, just an email from Jennifer with order receipt and a thankyou, almost 5 months later, no response nor reply to my emails.

Tip for consumers:
Scam, stay away.

Products used:
None. None were delivered, all were charged.

Service
Value
Shipping
Returns
Quality
Thumbnail of user chadh131
1 review
3 helpful votes
March 8th, 2019

I ordered and was charged for, a Boston Red Sox World Series ring in early November of 2018. As of March 8,2019 all I received from this company was an order # and a thank you email from a customer service bot named Jennifer. I sent them over a half dozen emails in reguard to this and have yet to get a response.

Thumbnail of user roberts1902
2 reviews
1 helpful vote
June 19th, 2019

I ordered a Red Sox ring in april. Have not received it and it is June 19. Looks to me to be a scam. I am going to notify the A G 'S office in my state. I wish I could give them zero stars. They advertised on face book so I thought they were legit Learned a big lesson.

Thumbnail of user garym514
1 review
0 helpful votes
May 5th, 2019

Horrible. I paid over 200.00 for absolutely nothing. They have my money and I don't have anything to show for it... No customer service phone number. Rarely answer emails, and when they do, it is robo email... Horrible, horrible, horrible. I don't see how they get away with it.

Thumbnail of user lindsayp47
1 review
3 helpful votes
December 6th, 2018

Ordered a ring on October 22,2018 for my husband for Christmas. It is now December 6 and it still hasn't arrived nor have I received a notification of shipment email. I have emailed them 5x over the course of the week with absolutely no replies. I now have to contact my credit card company about the charges. DO NOT buy from this site.

Thumbnail of user michaelc1713
2 reviews
9 helpful votes
May 23rd, 2019

NO COMMUNICATION, NO WAY TO CONTACT THEM EXCEPT EMAIL. ORDERED 2/11/19 CHARGED CARD NEVER RECIEVED PRODUCT - STAY AWAY! BUYER BEWARE!

Thumbnail of user gregp215
1 review
3 helpful votes
August 2nd, 2019

Charges need to be filed against this company for taking people's hard-earned money and never filling orders. Customer after customer has been scammed out of their money. Enough is enough this is a crime.

Thumbnail of user bobbyr59
1 review
1 helpful vote
June 15th, 2019

Ordered months ago Chicago Cub World Series Ring. Still don't have it, they have my money and total bs when you respond to emails, I'm sure they are over Seas somewhere. DO NOT ORDER ANYTHING FROM ACE RINGS...

Thumbnail of user jerryr157
2 reviews
1 helpful vote
July 25th, 2019

This must be a rip off company, I order a Cubs World Series Ring and cannot get a response at all. I have sent emails 4 times and cannot get anything back

Thumbnail of user jennyw132
1 review
3 helpful votes
August 22nd, 2019

Been over 4 months and no response, product or refund. I want a refund or the ring i ordered. You took the money already.

Thumbnail of user howardr82
1 review
1 helpful vote
June 23rd, 2019

Purchased a set of AL Championship Rings on 4/20/19. It's now June 23 and still have not received order even though money was withdrawn from my account. Unable to contact this company

Thumbnail of user jamess1537
1 review
0 helpful votes
December 17th, 2018

I ORDERED A WS RING IN NOVEMBER AND HAVEN'T RECEIVED ANY CORRESPONDENCE. YOU DID GET THE PAYMENT AND IVE NOTIFIED MY BANK.

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