• Acer

Acer

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Overview

Acer has a rating of 1.98 stars from 45 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Acer most frequently mention customer service problems. Acer ranks 70th among Laptops sites.

  • Service
    15
  • Value
    17
  • Shipping
    12
  • Returns
    12
  • Quality
    16
Positive reviews (last 12 months): 14.3%
Positive
1
Neutral
0
Negative
6
See all photos
How would you rate Acer?
Top Positive Review

“HD Screen Seems Useful”

Dr J.
10/10/23

Acer Aspire 5 running OK after 3 years. The 1920x1080 HD screen... not too bad for the price. MicroSoft Windows 10 OS license included. Power supply is stupid.

Top Critical Review

“Worst laptop company”

Praveen K.
5/25/21

This is the worst company I have ever seen in my life. I bought a laptop before 1 week only (11/05/2021) it's not working for 3 days and graphic card is also not working I dont know why the graphic card inbuilt in this Power consumption is worst If use laptop for 1 hour it will reduce to 20% from 100% So customer service is also worst they dont even consider the customer issues and all Its fully of waste of my money So please dont buy acer laptop

Reviews (45)

Rating

Timeframe

Other

Thumbnail of user drj367
51 reviews
17 helpful votes
October 10th, 2023

Acer Aspire 5 running OK after 3 years. The 1920x1080 HD screen... not too bad for the price. MicroSoft Windows 10 OS license included. Power supply is stupid.

Thumbnail of user kennyd55
2 reviews
1 helpful vote
May 11th, 2019

Comprar este portátil es una excelente elección ya que no me ha presentado ningún problema, es muy óptimo y rapido.

Thumbnail of user valerav1
4 reviews
28 helpful votes
November 7th, 2018

Wanted to leave a comment because just bought it and really satisfied. Good speed, touch is working smooth and the device is nice-looking, in my opinion. Recommend for working, don't know about playing

Thumbnail of user magdak5
2 reviews
0 helpful votes
February 27th, 2018

I do own a laptop made by acer and all I can say it was a good choice. The price/quality ratio is really good, although if you dont really need to mobility - then get a PC. I'm serious.

Thumbnail of user silasd12
3 reviews
1 helpful vote
February 10th, 2017

I own two notebooks made by Acer. Concerning these are not the latest models and far not the most powerful ones - they are very reliable for everyday use and carrying along. I recommend!

Thumbnail of user whitel1
5 reviews
1 helpful vote
November 23rd, 2015

Thankful to their service

Thumbnail of user ellisb2
11 reviews
66 helpful votes
April 21st, 2011

Acer acer acer, the most wide-spread plastic distributor in computer industry.

I gotta say, the performance to value ratio is stellar. I got a 25.5" Acer screen, which I bought from BestBuy for $400 open box 3 years ago, and I still use it virtually every day on my gaming machine. I've owned a few other Acer monitors - they are always very reasonable for the size and performance.

I never owned an Acer computer, but I remember my dad being very proud of having an Acer PC versus a generic clone back in 1996.
All acer laptops I've dealt with were well designed (for disassembly).
Have never noticed any bad repeated problems like a fail with HP's DV6000-DV9000 nVidia series.

The only reason I'm down marking Acer is because instead of customizing a laptop on their site, you have to pick out of different iterations of the same model (sometimes too abundant). It's border-line ridiculous: some of their models have up to 30 different configurations.
Imagine Dell making up every possible configuration of their customizable systems, assigning a separate model number to it, then listing all of them in a wall of computers. Well you'd get Acer, but 3-5 times the quantity.

As well Acer's representation through BestBuy and other retailers is limited to "most popular" models, which are made popular due to being one of a very limited group of choices - so really - it's time to offer customization on the site Acer.

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