Acer

Usually buy Dell desktops, don't usually have any issues. Decided to buy Acer desktop and try it out - worst waste of my money. Acer desktop is a pos - constant issues with installation of windows,can't copy paste, constant freezing, browsers not working (chrome, firefox and IE). Seriously the biggest piece of crap.

Imagine having such a $#*! cooler that it scoots the overall CPU temp to 90 degrees + at idle doing as much as you are to fix these $#*!ty coolers. Imagine charging so much for an AIDS cooler for a pre built and making half of the case impossible to access. Cool lights I guess but $#*! the rest of it. The only thing that is actually easy to mod are the graphics card, ram, storage and the fan. The rest is impossible because of such a $#*!ty motherboard. I could probably make a better design for a motherboard using MY $#*! as a brown crayon and some lovely WHITE paper.

Bought a desktop computer from Acer (Acer Aspire) about 9 months ago. Worked ok, but last month it would not power on. Contacted Acer and since it's under warranty was told to return it so we did. I called to follow up and was told they are NOT going to repair it because they found a roach. They sent a picture of the inside of another computer with a roach on its back. 1. I haven't seen a roach like that not even in the neighborhood so no infestation issues from my end. 2. The roach looked like it recently died and was adult size so how would that crawl into a computer? 3. The picture of the inside of the computer they sent was not ours, it looked very old. We know this because we have 2 Acer same model. So we sent them by a picture of the one at home which is about 2 years old and there's no comparison. The repairs department is lying. I believe they just didn't want to fix it. I would not recommend buying from Acer, find a more reputable company.

When they sold the product at Store, they were available around and showed all products. After 3 months laptop having charging issue. They asked to courier because they don't accept drop off in-person at Acer center due to Covid. If you still fear of Covid why do you sell products? Stay home. All around world restrictions are up now. Courier charges are around 10% of the total product value. If you are still having Covid restrictions why you don't provide label to customers. While selling no Covid but In support and services you have fear of Covid. Non-sense and stupid logic.

Its so annoying. I want a laptop and color isnt like advertised at all and then I have to pay 70$ shipping back. No refund were placed. Tried to call them multiple times and still, they kept switching me from department to department. Such a $#*! show, dont buy from them buy from best buy or other supplier:^(

I purchased a monitor made by Acer and after a couple of months it stopped working. I had to mail it in for repairs, but it was returned back to me in the same broken state. They said that the power cord must have issues, but I used two other power cords and no it didn't fix the problem of turning on. I contacted the customer service and they stated that I would have to mail it back on my own and that they would look at it again. They did pay for the postage the first time. I didn't send it back as the warranty didn't state that they would only pay for postage one time so they could attempt to fix the item.

Unit purchased new in July of 2021--Lasted 2 years--no power to CPU-can not turn on--replaced power supply w ACER part $70 item-talked to support-can not diagnose--may be bad motherboard--Called ACER-Was told $419 if sent back for repair! What a POS. I WILL NEVER EVER BUY ANOTHER ACER PRODUCT--I bought a new HP So Screw You ACER!

Cheap. Tinny and difficult to navigate. Too many ads butting in. For the serious PC user avoid at any cost. Period!

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After reading many reviews, I decided on an Acer laptop. Big mistake. One of the hinges broke almost immediately. I now have duct tape holding my laptop together. Nice. Then, just after my warranty ran out, my curser started having a mind of its own. I am a touch typist-I do not always look at the screen when i type. I would look up and my cursor would be in a totally different place-looked like I was typing in a foreign language. If I took my fingers of the keys, it would magically go off to some other point in my typing. If I do not watch, it will even go to the text of an email I was answering. No rhyme or reason. Called Customer Service which is a joke. I could not understand anything anyone was saying. Finally got to the 'tech' and he was the most difficult to understand. His advice was to just not use the cursor! For that advice, I was charged $159.00. That actually was an improvement as they first wanted $189.00 for tech advice. I protested both prices and eventually had to go to my credit card company to dispute the charge. I was able to get my money back, but I am still fighting the cursed cursor.

I received an Acer Spin 3 laptop sometime in mid-April of 2022. I was informed that it was among the better quality units compared to hp or other laptops. It had Windows 10 built-in and to be upgraded to Windows-11. The upgrading process had a lot of issues and custom and customer service could not help at all. After several days of trial and error, windows 11 got installed. This computer comes with a one drive system that puts all files including private confidential files into the one drive system exposing them to viruses. The tech support was again of no help in removing confidential files off of one drive.
A few days later the mike system failed to work on zoom, so I had to conduct zoom on my cell phone. By default the mike is on mute mode so each time I have to reactivate the mike again. The mike is muted if you want to listen to a website, you have to unmute each time you wanted to listen to a web site. The keyboard light is kept off when you run the computer. It took the tech person 1/2 hr to explain I have to press F8 and it will be on only for 2 minutes.
My speaker stopped working I don't know since when as I have been using an earphone sincre the day I received it, to not distract the neighbors. Today, 6 months later, they tell me the computer is out of warranty, though the website says there is 1 year warranty.
I am totally disgusted with this laptop as it is totally unreliable. The screen keeps zooming in and out each time I touch the keyboard.
Please DO NOT buy any Acer computer. It is worse than the worst laptops!

It is the worst laptop as well as company. They take months long to fix issue of the product under warranty.

Despite liking my Predator Helios 300 laptop I purchased from Acer, this review is mainly aimed at their repairs department and general behaviour in assisting me with my laptop. My laptop recently stopped working and was out of warranty, I sent it back to Acer to look at for a fee and they provided me with a quote to repair it. The quote was for nearly £2000 to replace the motherboard. I couldn't afford this and the laptop was returned to me so I took it to a local technician who cleaned the laptop and it started working again. The cleaning cost me £120. I have since asked for a refund from Acer for the obvious misdiagnosis and attempt to make me pay an extortionate amount of money for a repair job that wasn't needed, however I have been met with a customer service department that does not care and does not want to know. The products are fine, but as a company I would recommend avoiding them.

My acer computer suffered a serious software problem. Now I accept that it happens and I accept the fact that I am responsible to deal with it. Fine. However their online app tells me the product is not registered but when I go to register the thing it tells me it's already registered. How can I trust them to fix something when they can't agree internally if it's even registered or not. It's not the computer that is the problem it's Acer. I'm through with them.

Acer Laptop worked well for the first 6 months, then trouble started. I'll be working away and it will just shut itself off. I'm covered by Norton, Malwarebytes and Spybot. I preform regular maintenance (defrag, sfc and so on). Generally it's a very unstable computer. Buyer... beware!

I recently purchased an Acer touch screen computer. For the first month and a half it was very slow but functional. It suddenly froze up and would not boot up. After many unsuccessful attempts to resolve the problem, I contacted a tech from their support site. The tech center was located in the Dominican Republic and communication with the tech was difficult to say the least. After many attempts to reset or correct the problem, it was found that the unit had a hardware that needed in shop repair. The unit had to be sent out of the U.S. to the Dominican Republic for repairs. I was uncomfortable with that as I have heard horror stories of units being lost or stolen. The unit was only 1 1/2 months old and felt a replacement was warranted. I suggested they send a replacement computer and I would send the damage one back upon receipt. They refused saying their policy is for the consumer to send the product to them (AT THEIR EXPENSE!) and wound not replace the unit. I felt they basically were saying "TAKE IT or LEAVE IT" I contacted my U.S. retailer who understood the situation and agreed to take the unit back and give a FULL REFUND. I can tell you that I will never deal with this company again! All I can say is fully understand the "COLD HEARTED" policy if you intend to purchase their products

The first one i bought i had to return immediately because it had a glitch and you couldn't see a screen when it was on! The second one just crashes all the time. I hate it and regret every dime i have spent on it!

Last December, I bought an ACER Aspire V laptop. I read all of the reviews and thought it was a good buy for the money. When I get it wrong, I really get it wrong.

This laptop was glitchy from the moment I fired it up. I quickly realized that I had a lemon. I contacted ACER's support team. They were not very interested and did little to help me get it running right. They said they would not replace the machine, but would allow me to ship it back to them for repairs. This was a major pain for me, since it meant that I had to use my old machine for more than a month (it was on its last legs). This was a major disruption to my business.

I provided ACER with a detailed list of everything that was wrong. When I got it back, I discovered very few of the glitches were fixed and it was now presenting with new problems. The folks at ACER indicated this was not much of a concern for them. They suggested I could send it back again. Since my old computer was pretty much toast, this was not a good option.

The final concern came when they recently wanted me to extend my warranty. Since the first warranty proved to be useless, I felt like this was rubbing salt in the wound.

The costs of shipping, repairs, and time spent on the phone with me probably cost them much more than it would to simply treat their customers right in the first place and to build quality products. Add into this the loss of potential future sales and the management of this company begins to look like they should take some beginner classes in modern business practices.

I would stay away from this company and its products until they make a serious commitment to improving quality and treating their customers right.

I hate that you people charge for telephone help and will not let anyone email support after their warranties have expired. I contacted them while my warranty was active, I told them my problem and they said I could pay a butt load of money to mail it to them so they could look at it. I waited and waited and no one ever got back to me. Now obviously my warranty is expired, and my piece of garbage Acer product is even less functional than before and when I need help, I have to pay A DOLLAR A MINUTE for a THIRD PARTY to assist me? Forget that. I can't even revert to factory setting because their product is so junky. I can't do anything because this junky CRAPTOP doesn't even have a CD drive. Junk junk junk. I hope they go out of business for selling junky products and being so underhanded, misleading, unhelpful, and uncaring to the people who pay hard earned money for their products.