Ace Hardware

Mauldin Ace Hardware 11/16/2023

Gary met me with a kind smile and absolute professionalism.
I explained what I needed. He made suggestions and even fixed the item that needed repairs.

Gary made sure that I was completely satisfied with all my inquiries.
Ace Hardware has EXCELLENT Employees.
Old Time Customer Service.

Russell

Brian, the manager of ACE Hardware in Maricopa, AZ was so customer service oriented. He not only ordered a light bulb for me that they were out of, but let me return my broken one with no charge or hassles that I had purchased there months ago. He remembered me days later when I went to pick up the ordered bulb and had it ready for me with a smile. Thank you, Brian, for making my day. What I expected to be a hassle was a true pleasure.

I love Ace easy to find what I need! Always helpfully team members. Great prices, only wish you had Military discounts.

The employees are always helpful at our local ACE Hardware here in Miami, OK. This store is a bit smaller than the one I used to shop at in Paradise, CA. But similar in that both have a big inventory and very helpful people working there. Even though the store here in Miami may be smaller than the one in Paradise it seems to have everything I need including electric power tools from top rated manufacturers. This is a highly recommended business, at least by me.

Professional grade product. Easy install after watching brief instructional videos. Used dewalt impact driver for self tapping screws and worked well. And I'm not a professional installer…just simple retired homeowner happy to learn and try something new. Tips in video very helpful, including trimming small tip off end edge of overlap screen to allow ease of closing gap between sections.

I was distressed doing a DIY job and went to Ace Hardware in Alexandria, VA. They understood my problem and spent nearly an hour solving the problem - sliding shower door sweep into drip rail, educated me that to lubricate, I should use a silicon lubricant. Everyone was extraordinarily patient, professional, and courteous. Would like to give a rating higher than 5 but hopefully my 'thank you' note expresses my gratitude.

Very nice people greet you when you enter the store not bad on some things.
Over all its my number one Ace hardware store.

Stopped in for a special request and Al Clark stepped up to assist me. Not only did he have an idea to meet my needs but also help me figure how to mount it. Enjoyed meeting Al and very glad he came up with such a great answer to my problem.

My first visit to the Ace Hardware store at 89th and Memorial in Tulsa OK. Couldn't be more pleased with the help I received by Rich W. Located the products I needed and loaded them onto the cart and then into the car! So great to encounter an employee who knows the location and products they carry and so courteously assists in getting them into the car. An efficient, pleasant visit that is a rare experience of late! I will be shopping this store again in the near future!

Excellent, I have been shopping and buying from Ace for 50 years. I think their concept offers more to the buyers than the Box Stores. Most of all much better service. You're in and out. Not like a box store where you have to be brazen to stop and ask an employee where to find something. Ace employees ask can I help you. They also seem knowledgeable enough to explain how to use what your buying
Plus I like the idea that the owner is an independent businessman. I hate given my money to some giant public company where nobody cares about their customers.

Very Professional, Willing to help customers and solve their issues, very fast and customer service Is the best. Look forward to coming back shopping at for Carmichael, Ca location.

This hose was bought to replace one (different brand) that burst after less than a month. It is great so far: stronger and hasn't kinked once.

I travelled the whole of Dubai looking for lido for swimming pool which are called here floating beds. The lady at ACE called Gurlia was amazing she straight away she found me what I was looking for, take note you can only find at ACE. Not at carrefour or ikea which I was first told. So don't waste your time... o straight to ACE.

The larger gentlemen is such a great help finding things that I need also the cashier is wonderful too. They are very helpful. I love this place.

Even though Ace Hardware does not regularly send its customers a request for feedback, my wife and I felt we had to give Jeffrey at the Clewiston Florida location, the credit he deserves. He is an exemplary employee, who goes out of his way to help the customers. He walked us through the entire process of repairing a rotted ceiling plank, and made sure we had all of the necessary materials and tools to do the repair. In fact he went as far as drawing pictures to illustrate the steps needed in the repair process. Jeffrey thoroughly answered all of our questions. He was patient, polite, extremely knowledgeable, dedicated and cares about his customers. He is a terrific asset to Ace Hardware.

Yesenia is always a very professional member of this store. Malia always has a smile. I love coming to the store. Always welcome Proffessional.

I hate plumbing. She always helps me figure it out. Makes my life soo much easier. Love my store!...

I received a Large Big Green Egg from the Lake Forest location for my Birthday. After receiving this beautiful gift I realized it was to small and I wanted the XL. I spoke with Kirk the store manager and he was happy to order me a XL and exchange it for the large. Of course I paid the difference. But they came and delivered it, carried it to my backyard and set in inside the table the was designed for the XL Big Green Egg. Then took back the Large and the cardboard that it was shipped in. They made this happen in a very quick time. In just a couple days actually. Truly the best customer service and professionalism I have witnessed and experienced in a long time. They have a forever customer and will refer people to shop there. Thanks again to everyone at Ace in Lake Forest Park.
Russell

I have a home project I'm working on. I have been back n fourth to ace with questions and more materials needed. They have been very helpful and so patient. I needed a certain stain to match a color. Manteca didn't have it so they sent me to Ripon. Bad idea, the lady who help me there gave us the wrong mix‍I went back to manteca ace and they were more than willing to help get exactly what I needed. It wasn't Ez since they had problems with the mix. After trying many times we went with a basic color. My point is. Manteca was more than patient and very helpful with making sure we were happy. I won't go to any other hardware storeManteca is the place. Props to Logan there for all the help. Definitely a 10 star

I visited the Greeneville, TN store on Friday, August 5,2022. The people at this store are always friendly and courteous. I had a plumbing problem where my toilet was running about every 15 minutes due to loss of water in the tank. One of the friendly persons working there helped disassemble yjr tank stopper. Due to my vision problems, I was unable to see a little notch the gasket was supposed to seat in. The ace employee fixed the problem, put the device back together. I have now installed the stopper assembly back on my toilet tank. No leakage and this employee probably saved me $30-4o. Ace gets my business in Greeneville

As always Ace Hardware at Buford gives great service. They are always helpful. I used home delivery for the first time today. A great service provided by the guys.

Never been in this store before, I stoped in to get a key made, customer service was great. Very helpful

I drove around and went to 4+ retail Stores in. Less than 2 hours around Seattle and Renton Lowes, Home Depot and Fred Meyer, Dunns Lumber to get help on a Car Steering wheel CLUB lock. None of them afore-mentioned Big Box Stores' employees were helpful or seemed interested helping me with making extra keys, to make sure I don't risk having the last one.

Mr. Josh Reed and Drew Highland (of Ace Hardware Styore #4640 on Sunset NE in Renton WA)were the 2 young gentlemen who were there late approaching closing shift were so very nice, listened and solved my problem; in the process made me feel very appreciated and valued as a customer; rather feeling lost in. The sea of customers at big box stores especially during this Holidays.

I will definitely tell many friends, neighbors about this awesome rare experience. Please thank these town fine young man for me.

Tim Win
Issaquah, WA