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Ace Hardware has a rating of 2.1 stars from 148 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Ace Hardware most frequently mention customer service, local store, and home depot problems. Ace Hardware ranks 101st among Hardware Store sites.
Faith at the Spokane Valley store is amazing. I called all over town looking for quart of Drylok. She had one left. When I got to the store, she took care of tinting to the color I needed. Very pleasant and good conversation. She mentioned she had worked for the owners for over five years and planned on staying a long time because they take great care of the associates. Tough to find that kind of service these days. Keep her around, she's a good one.
My wife ordered me a pole saw from Ace hardware online. The email showed the order would be arriving at a local (12 miles away) on 12/23/2023. I received a email on 12/24/2023 letting me know that the order was delivered and ready for pickup. I drove to the store and after being there for over 20 minutes was informed they did not have the item and told me to try other locations. Really. No thanks. Now ordered from Amazon where we should have to begin with. I wanted to support local business but they don't deserve it...
I go to Festival Plaza and I often find what I look for. Staff is great. In particular, Mr. Densel..
Went in for a key; some cable ties. Key was "difficult" to dupe. Man took his time: got it "right".
You don't get this at the big big box.
Our local stores are awesome! I use the website to get a general idea of what I want to purchase the go to the store. There is one guy who knows EVERYTHING and a bunch of helpful kids that escort you around to ensure you find everything you need
Online site for the offline chain of hardware stores. I grew up going to Ace Hardwares but there isn't one in the town I live in now, so this is my go to online spot for buying random home improvement and other household repair and maintenance products. Paint, nails, duct tape, you name it.
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Buy Online & Pickup Today. Shop lawn & garden supplies, grills, hardware, tools and paint at Ace Hardware, plus get helpful advice and Free Store Pickup at your neighborhood Ace.
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