• Abt

Abt

Overview

Abt has a rating of 2.57 stars from 39 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Abt most frequently mention customer service problems. Abt ranks 476th among Marketplace sites.

  • Service
    15
  • Value
    15
  • Shipping
    11
  • Returns
    9
  • Quality
    13

This company responds to reviews on average within 9 hours

Positive reviews (last 12 months): 33.3%
Positive
4
Neutral
0
Negative
8
5
See all photos
How would you rate Abt?
Top Positive Review

“Super ordering experience; Benjamin R. A+ sales rating”

Tom K.
4/17/22

My telephoned order went terrifically smooth under Salesperson Benjamin R. Great communication, quick confirming emails, all addresses and contact/shipping! 00% correct. My microwave model was tough to find in my area and Benjamin was able to assess stock and ship out the unit. It arrived within 48 hours, which was very pleasing. I'd do business with Abt again without any reservations. Pricing was spot on and very competitive. Highest recommendations for this firm.

Top Critical Review

“AVOID: Due to canceled orders, asinine policies and offensive customer support”

Mark C.
8/1/23

Orders get cancelled without notice a day after being placed and charged. Customer service does not answer the phone. Live Chat is unhelpful and misleading and apparently not even connected to the company. And when you finally do get through via email you get some completely idiotic and asinine scripted explanation of policies. No apologies offered for time wasted. Idiotic suggestions about wiring them funds for the transaction. Don't waste your time.

Reviews (39)

Rating

Timeframe

Other

Thumbnail of user samv10
1 review
4 helpful votes
February 21st, 2014

We needed several panasonic 4 line phones for our office and I found this store online carrying them for much less than at office depot. I was skeptical at first as the price was significantly lower though reassured as they are an authorized dealer. Phones were brand new and everything works.

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From the business

Abt, a store for consumer electronics and appliances. Shop refrigerators, tv stands, dishwashers, speakers and more with available free shipping.

Company Representative

Thumbnail of user carmeng242
Carmen G.
Typically responds within 9 hours

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