Able Reviews Summary
Able has a rating of 3.7 stars from 506 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Able most frequently mention health coach, weight loss and meal plans. Able ranks 5th among Weight Loss sites.
Petra was very upbeat and had lots of great ideas to get me going in the right direction. I have been at a standstill for a long time and I feel confident that she will help me get out of my rut and start some great new things.
I signed up for a free trial. Logged in to the app, and downloaded the vibrant connect app with it. There was nothing only a meal tracker. No meal plan, no weight loss plan, no personalized plan, nothing, zero, just a tracker app, it offers no weight loss program at all. Before I signed up I thought there were meal plans based on all the questions I answered etc. I was so looking forward to getting started. What a disgrace. Who's going to pay that price for a meal tracker app, with no weight loss program or meal plans at all.
Petra was very informative and following our meeting I became extremely hopeful that I could reach my goals with her help
Hello. Thank you for your valuable review. We are glad you like our app! All the best, Able team.
I couldn't cancel in the app I wanted to try it but after the trial over Christmas I wanted to wait till new year. It kept kicking me out and they billed me I am on holiday with bad reception so a weeks subscription (which is a lot) got billed and I doubt they will refund
Hi there, thanks for taking the time to share your thoughts with us! We're sorry to hear that your experience with us fell short of expectations. We'd love to hear more - feel free to contact us at https://help.ableapp.com/en/articles/5756354-get-help-from-able-support so we can look into the issue further? All the best, Able.
I have no idea how they have done this, I signed up for a trial of $0.50 I used Apple Pay I scanned with my face, for 50cents only, somehow a few minutes later a huge amount of $910 came off which I have no idea how because I would never approve such a huge amount, they refuse to give me a refund as apparently I signed up for 12 months, even if I did no where did it say $910, this is disgusting, I have never had this issue in my life, I demand a refund but they refuse and I have no idea what to do now.
Hello, we're sorry if you found our billing structure confusing and if you did not enjoy the features of our app. If you could share more details with us at https://help.ableapp.com/en/articles/5756354-get-help-from-able-support we would be glad to improve our product thanks to your feedback! Have a great day
They keep taking payments without telling you that this is a subscription which is tremendously expensive. Customer service is absolutely unhelpful and unreliable on this matter. Have left my family with very little to function this month, sad that this is reality and businesses like this exist - shocking!
Hello! We apologize for your negative experience with our app. Please contact us at https://help.ableapp.com/en/articles/5756354-get-help-from-able-support and our team will help you as soon as possible! Warm wishes, Able
I liked the feedback, advices and we had a great exchange.
Thank you for this 5-star review! We are here for you anytime, Able team.
My experience was amazing, my coach listened to me and we both developed a plan that I was excited and comfortable about my plan.
Hey! Thanks for your positive review, this keeps us going! Always here for you, Able.
Was so great and good
Adding vegetables, fruits and protein to my diet is really going to help.
I know this class is going to help me fulfill my goal.
I have been looking up to this for a very long time and I know you are going to be of help to me
Thank you
Many thanks for this kind and positive review! We hope that our app will help you further in your wellness journey. All the best, Able team.
I found the app easy to navigate and Petra, the coach was excellent. Very supportive and provided very good ideas and resources.
Thank you for your kind words! It is great to hear that you found the app easy to navigate and that you enjoyed the interaction with your coach. Best wishes, Able.
1. The human connection was surreal! It felt like we had known each other for ages and simply took off from where we last met!
2. Questions were personally tailored and not robotic. She listened and she asked. Even though she was not familiar with the region I was calling from which is Senegal in Africa, she quickly understood my limitations and gave me super tips on how to go around those.
3. She understood why I wanted to lose weight and be healthy and also I understood the emotional journey one was on and was facing.
4. She stressed the need to be on self self as there was no competition. Top priority was me and that was all that mattered!
5. It was one day at a time and clearly it is more effective and best managed.
Thank you so much for your positive review! Always here for you, Able team.
I was really hesitant at first to join Able, but after my first consult with Melissa I was sold. Melissa has a library of knowledge and a keen willingness to help others. I can tell she is engaged in this work because she is passionate about health and wellness, has studied a lot on the subject and also learned a lot through her own personal experiences. She now strives to teach and support others who are seeking for better understanding of their bodies. I'm so happy I have a coach who is relatable and truly understands this 40 something health journey. Thank you Able for having Melissa on your team. She is 5 stars!
Greetings! Many thanks for this lovely review. Our coaches work hard and it is heartwarming to see that their efforts are being rewarded. Best wishes, Able
My chat with this coach was very inspiring. I am convenced that Dawn will help me to have new conciencie eating habits
Hi there, thanks so much for the review! We're glad that you're a part of our Able family and we look forward to helping you further on your health and wellness journey. All the best, Able.
I've had such an amazing experience with my coach Jennifer, she's given me exactly the support I need. I've learnt alot, and have been making changes that I'm able to manage well.
Hey there! Thanks so much for sharing your experience with us. We're thrilled to hear about the results you've achieved with our program. Always here for you, Able team.
Melissa gives a clear explanation to my questions as the time differences it's hard for us to call but we communicate well through text message. The menu she gives me works well and I'll continue to follow her advice.
Greetings! Many thanks for this lovely review. Our coaches work hard and it is heart warming to see that their efforts are being rewarded. Best wishes, Able
Horrible and 10 x horrible. You guys are very low. I would like my money back please. Never even agreed or confirmed my payment yet you take my money.
Hi, We apologize for the inconvenience you had to endure. Please contact us at https://help.ableapp.com/en/articles/5756354-get-help-from-able-support, so we can help you further. Best wishes, Able.
Melissa is an amazingly encouraging coach. I immediately felt at ease and she was very helpful with various ideas to suit my needs…
Hey! Thanks for your positive review, this keeps us going! Always here for you, Able.
Melissa is my coach and she was fabulous! Provided a roadmap for my journey, and I'm working on it. I know I can get there with her help.
This is great to hear! Thank you for your positive review. We look forward to helping you further on your health and wellness journey. All the best, Able.
Stay away this app is useless it doesn't really help and i did the trial but it was useless and nothing can navigate. Basically just like a messenger. I never used it and they charged me. You can even do any cancellation at the app. Nothing can be found. They won't even refund your money. Scammers
Hello! We are sorry to hear such feedback. Please contact us at https://help.ableapp.com/en/articles/5756354-get-help-from-able-support if you need any assistance. Best wishes, Able.
Melissa taught me a lot in the short phone conversation, I took a little more than 15 minutes with a few concerns about my weight loss journey she handled me gracefully and help me with meal plan and workout ideals she's a 10 come see her let her help you also.
Greetings! Many thanks for this lovely review. Our coaches work hard and it is heart warming to see that their efforts are being rewarded. Best wishes, Able
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Greetings! We are sincerely sorry you have formed a negative opinion about our product. Please reach out to us at https://help.ableapp.com/en/articles/5756354-get-help-from-able-support and we will help you solve any issues. Best wishes, Able.