website thubmnail of Abe's of Maine

Abe's of Maine

Overview

The company's reputation is significantly marred by numerous customer complaints regarding deceptive sales practices and inadequate customer service. Many customers report being lured in by low prices, only to face upselling tactics and the delivery of grey-market products lacking proper warranties. Issues with returns and support further exacerbate dissatisfaction, with several customers experiencing delays and unresponsive service. While a few positive sentiments exist regarding product availability, the overwhelming trend indicates a lack of trust and serious concerns about the company's business ethics, suggesting potential improvements in transparency and customer engagement are urgently needed.

This summary is generated by AI, based on text from customer reviews

service
41
value
39
shipping
36
returns
33
quality
34
This company does not typically respond to reviews
+4
How would you rate Abe's of Maine?
grey star
grey star
grey star
grey star
grey star
New Jersey
1 review
0 helpful votes
Follow Shirley L.
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The price of the camera I bought was significantly more than B&H Camera or Amazon but they had what I wanted in stock. The salesman kept adding things on-in hindsight (which is always 20/20) I should have waited to get it from B&H or Adorama or Amazon, all places I've had great experiences with. Live and learn and spend money I shouldn't have spent.

Date of experience: February 7, 2025
Utah
2 reviews
6 helpful votes
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Bait and switch. Very shady.
September 28, 2022

Ordered a Canon R7 for $1449 on line. Email said I had to call to confirm.
Then I was told it was an "import model" no warranty, no battery, etc.
Oh. But they did have a retail box available for $1799.
Business is still done this way in certain places...

Date of experience: September 28, 2022
California
1 review
2 helpful votes
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No product support. Horrible return process
June 23, 2022

This company has no product support and the return process is handled by a third party that appears to try to just keep shining the customer on until they give up. It's been over a month since I got my defective modem/router and still haven't been credited. Incredible ineptness shown in each transaction with this company and its partner NewEgg.

Date of experience: June 23, 2022
Utah
1 review
6 helpful votes
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They did the exact same thing to me that they did to many other previous customers. Called to "verify address" but actually we're just trying to gouge me for more money. It's a dishonest, unscrupulous, and unlawful business practice.

Date of experience: July 24, 2022
California
2 reviews
0 helpful votes
Follow SUSAN A.
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Abe's advertises Fuji cameras at a lower price than all competition, enticing you to buy from their store to save money. Once you are lured in and place your order they send you an email that you are not getting the USA made camera, but the Asian made item. Then they sent the camera in an old Fuji box that was torn both inside and out with large tears in multiple places. I sent photos of the horrid box but they have yet to send a new box and refuse to respond to my emails. If I could post photos of the box I believe no one would buy from them again.
I do not recommend this company.

Date of experience: July 30, 2023
Virginia
2 reviews
1 helpful vote
Follow Heidie R.
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The camera hood on my $2500 Sony 100 - 400 lens broke after one week of use. I have a 2-year warranty on my camera from Abes. I called the insurance company and they said Abes covers the camera lens for the first 30 days after sales. So I called Abes. Micheal at Abe's (by the way he sold me the camera lens) told me they only cover products for 14 days after the sale. Michael blamed it on Sony. He tried to give me a $77 hood after I had paid an extra $500 for the hood and base arm. Seriously? What kind of company is this? Who only covers their products for 14 days? There is something very wrong with this company. Stay away from them!

Date of experience: November 1, 2023
Florida
1 review
6 helpful votes
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Tried to get me to pay more after ordering online
October 21, 2021

I ordered a camera online from ABES. I then received an email to call them to "confirm my order". When I called they tried to convince me to pay $300 more for a warranty. When I declined they cancelled my order.

Date of experience: October 21, 2021
California
1 review
0 helpful votes
Follow Murali S.
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Sell import models with the marking on the camera in Japanese. Never mention this on the website. Mention it as an after the fact when they call you to confirm the purchase. Charge 10% return fee. Would have been stuck with a useless camera and lens if i hadn't read the reviews and cancelled the order at the last minute. All their sales and promos are a bogus- they are for import models with no batteries, no warranties and all camera markings in a foreign language.

Date of experience: January 3, 2024
Texas
1 review
4 helpful votes
Follow Sohail L.
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Scammers. Don't believe them. They are doing false advertising on their website. Very bad business. They don't let you talk. Record their conversation once they call you to confirm order. This is the time they play games with simple customers. Minute you will tell them you are recording conversation they will hang up. Shame on you Abe's of Maine

Date of experience: February 6, 2022
Florida
1 review
8 helpful votes
Follow Margarito L.
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This people is use a method of quasi extorsion. They place a bait price and after that they charge you with a new price, +200 o +300 more. After the purchase, they send you a mail and phone number. When you call they transfer you with a rude and skunk guy, with a gangster style, and they sell you the Chinese story of the warranty, and so on and so for. They are scammers. This website must be shut down because they are a fraud under the sun. Stay away from them!

Date of experience: September 30, 2021
Florida
3 reviews
13 helpful votes
Follow Tristan F.
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Purchased a New Fujifilm camera with lenses. Following day I get an email from them for me to call them, to confirm the order, (Like they cant call). I call their number and they start telling me how good a deal I got, because it was on sale. Then they said "you know there is no warranty on this product", and if I want a warranty I have to purchase it for another $500. I complained that this was unacceptable, and that their listing did not state the absence of any warranty. They were also rude. Told them to cancel the order. Will never buy here again.

Date of experience: November 8, 2019
Texas
2 reviews
1 helpful vote
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Scam Artists
September 16, 2021

Bought a Sony Alpha 7R IV. Get a call the next day saying they no longer have the camera but have the new 7R IVA fir $600 more. They'll throw in a nemory card and a 3year warranty. What a joke. I received the original camera 7R IV. Called them and explained what happened. They try to say it is the new model it just doesn't say so on the camera or box. But the number on the box means it's the new model. Went to the Sony website to confirm that the number on the box is for the 7R IV. Called them back emailed the link to the website and denanded the difference in the price be refunded. Lisa in customer service (ha what a joke) told me she would be out of the office the next day (convenient) but would check into make sure it was done. Nothing. Do not buy a thing from these people they are ultimate scammers.

Date of experience: September 16, 2021
Virginia
1 review
1 helpful vote
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Ordered a 55 inch Samsung TV 3 days ago from these guys. The TV arrived today by expedited shipping from ups. Everything worked out perfectly. With price and fast delivery I'm completely satisfied. As promised a 5 star review for them!

Date of experience: February 5, 2014
California
1 review
30 helpful votes
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BAIT AND SWITCH
June 26, 2020

Corrupt sales process. Will call you with shady info about your product and try to screw you over. All positive reviews are FAKE. The Fake 5 stars reviews are literally part of their business model to flush out the real negative reviews... its disgusting! Items are non-warranty international versions or knock offs. Then they will threaten to charge you and say "ok what now tough guy". Embarrassing stay away from these high pressure sales crooks!

Date of experience: June 26, 2020
California
1 review
0 helpful votes
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Great prices
January 5, 2018

I was currently looking at TVs for my living room online, when i cam onto this website. They have a variety of appliances for sale and the prices are just great. I know where I'm going to purchase my TV from!

Date of experience: January 5, 2018
Pakistan
8 reviews
0 helpful votes
Follow Luchetti R.
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Whilst my more youthful brother visited your website, he felt quite happy now that we all use your wonderful and awesome offerings, however your internet site's pace isn't quite appropriate. I am thrilled with you,

Date of experience: January 6, 2021
1 review
0 helpful votes
Follow hester l.
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I comparison shopped price and they were quite competitive with other larger online retailers, beating them in many cases. They were also helpful and friendly when explaining differences in models. I would rather my hard earned dollar go to a smaller retailer than a large one. As my first order with Abe's of Maine, I have been pleased so far. Should everything continue to go smoothly, I will continue to use them repeatedly. Jeff Stevens was helpful in sorting out my order for my best possible experience

Date of experience: March 8, 2015
Missouri
4 reviews
6 helpful votes
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Total scam
November 30, 2017

If it's not obvious from the below reviews, almost everything Abe's of Maine does is a lie and a scam. Starting with their name - they have nothing to do with Maine at all. I think they're in New Jersey? Stay far away, it's not worth the discount.

Date of experience: November 30, 2017
Illinois
1 review
19 helpful votes
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Been using them for over 10 years, I don't know how other people feel about them but Ive been treated like family on all my purchases. The reward they provide for customer loyalty is unmatchable. Ive been getting discount on everything from TVs and cameras to toasters. Thank you Abes for the royal treatment.

Date of experience: February 11, 2014
Florida
1 review
0 helpful votes
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Abe's IS the BEST
January 2, 2018

Abe's of Maine Great 0% finance easy. They call you. Very friendly folks. Good products NEW. They even let you know if you ordered something that does not go together even by mistake you clicked the wrong one. Nice people. AND I have been buying camera gears on and off for the last 5-6 years here at Abe's of Maine. Every time when I need something I can almost certain that I can get the best deal from here. Happy customer returns. I am buying a new camera system this time and I expect the same very happy experience as well.

Date of experience: January 2, 2018