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Abercrombie & Fitch has a rating of 3.55 stars from 288 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Abercrombie & Fitch most frequently mention clothing selections. Abercrombie & Fitch ranks 440th among General Apparel sites.
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Great quality clothes for the price. Yes, the can be too teen influenced, silly bagginess and ridiculously cropped stuff, but you can still find some really nice pieces. They also have the easiest fair return policy. Last, every time I had to deal with customer service they have been great. All & all, this is how you keep customers.
This company has little regard for its customers. I received a pair of pants as a gift from an elderly family member that did not fit right. I wanted to exchange or get store credit and was denied either. I could not even exchange them for a different size in the exact same pair of jeans. Customer service was absolutely horrendous in trying to help. Asking me to call my sick family member to get the exact date and store they purchased from.
I have had positive experiences with their products and ordering online a few years, the customer service. I couldn't say is the worst, but not the best though.
Sizes fit smaller than others, usually only get sale items as regular prices are sometimes a little high for what you get
Everything is so dull
I never have a good shopping experience here
If you have kids then you know what I mean, they like the stores but I don't think the clothes would be a bargain at half the price. Parents beware!
Never had a problem w them I order sometimes throughout the year and have always gotten my items fast.
Cute things, but advertised so much that they are horribly overpriced.
Received an email about how I was a member for a full year and therefore got a $10 off coupon. The fine print didn't state anything like "cannot be used with other offers", "minimum purchase amount of $30" or ANYTHING like that.
So I tried to buy a clearance shirt, didn't work.
To test, tried to apply the code on a full-priced shirt, didn't work.
Waited on hold only to talk to a lady who blabbered about how it can't be used with any other offer blah blah blah.
However, now when I try to use it, it works fine. Except there's no longer free shipping!
I probably won't even use the code now because shipping is $10.
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Abercrombie & Fitch is the premier source for effortless American style. It all began in 1892 when David Abercrombie opened a New York emporium of apparel and sporting goods for the well-heeled outdoors enthusiast. In 1904, Ezra Fitch became a partner,...
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