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ABC Dress has a rating of 4.76 stars from 45 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ABC Dress most frequently mention customer service. ABC Dress ranks 135th among Dresses Other sites.
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Quality Clothing and Fantastic price and Excellent customer Service! They are very quick to response and feedback! Helpful and understanding means of service. I would recommend to friends and family to purchase from this site. They made my day and pleased me, good at handling positive solutions to queries and problems. I'm very 100% Satisfied at their patience, Reliability and honesty! I recommend people to purchase from this site. I'm very pleased and Grateful!
I ordered two dresses from this company because their website looked legit and the dresses looked gorgeous, but I was exceedingly disappointed by what I actually received. I contacted their customer service with clear photos of how the dresses were not at all custom fitted (too big) and the material was completely different than what the pictures showed on the website. The company refused to give me a refund saying they had more than one tailor work on each dress and they couldn't have possibly made a mistake with either the tailoring or the material. The dresses were similar enough to the photos on their website that I couldn't get a refund from either paypal or my bank because it's not technically fraud - I gave abcprom my credit card information willingly, the email invoice doesn't show the custom sizes I gave them to confirm and their website doesn't specifically state the material of the dresses, so I didn't have a leg to stand on. Very sneaky! Three months of frustration and a complete waste of $366 - order elsewhere!
I am NOT HAPPY with the dress I got. The dress I choose from the website was COMPLETELY DIFFERENT than the parcel I got. Jesus, I ordered a modern and trendy dress and I got a very classic model, not even similar than on the pic. I was very DISAPPOINTED when I tried it. Contacted customer support immediately and left complaint with clear pictures about the dress I got as evidence, however their reply was ridiculous. They treated me as a stupid, explaining me that the 2 dresses are exactly the same, just because of the lights and the quality of the original picture seem different. OMG! They should be blind not to see that the original dress was not shiny, were layers on the squirt, there was a very small trail and the lace pattern is completely different. On the dress I got all these things above were the opposit! I showed my parcel to my friends and they were agree with me. I feel sorry to order my wedding dress online, now I am selling on ebay the dress I got from abcdress.co.uk, and I bought myself another dress in a real shop. 300 eur wasted!
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