4 reviews for American AF are not recommended

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Eric P.

New Jersey

1 review

0 helpful votes

DO NOT BUY FROM THIS COMPANY! BBB F Rating for a reason

August 21, 2019

WORST SERVICE EVER! The odds are you will get screwed like I am!

Copy of my correspondence to date:

"The way I see it, my order was placed on June 26th and today is July 12th.
That puts my order at 10-11 business days out and my order has not been shipped yet.
I have not received any updates at all about my order status.

I'm sure you can imagine my disappointment at this point."

Eric Parsons

From: AAF Nation
Sent: Saturday, July 13,2019 2:19 AM

Hi Eric,

We are sorry for the delay in shipment of your Trump's America First V2
The first batch that was sent out did not pass our quality control. We are proud to be a Veteran Owned-American Company and we make sure we will only deliver our products at their best quality.
We are here to make it as Easy AF and would like to offer you a refund via store credit so you can choose other items from our website.
If you are willing to wait for the item please let us know as well so we can prioritize your order as soon as we resolve the quality issue. Please do not hesitate to reach out to us if you have any question.

Thank you.
AAF Nation
For our RETURNS & EXCHANGES Policy, click on the link below:

On Mon, 15 Jul at 4:19 PM, Eric Parsons wrote:
We are 13 business days into my order and still the QC issue isn't resolved.
This is the shirt I really wanted. How much longer before you have the QC issue resolved?

Otherwise, I would take in exchange for waiting on my desired product this shirt in an XL

And the Trump socks in L

For the cost of my initial order.

Eric Parsons

On Jul 16,2019, at 7:50 PM, AAF Nation wrote:

Hi Eric,

We are sorry about the delay in the design as we had some production issues, but it's all good and we start to push the order to production. I'll make sure that I'll provide you a separate email with the tracking number once your order is out for delivery.

Thank you.

On Jul 27,2019, at 4:00 PM, Eric Parsons
Wrote:

11 days have passed since you let me know you got the QC issues fixed and still have not shipped my order.

Wed 7/31/2019 7:05 AM
12 Business days have passed and 16 days have passed since you informed me the QC issues were fixed on my order.

No additional updates from my email 5 days ago to you either.

I have not experienced a more disappointing customer experience.
I WANT to support my Veteran owned businesses NOT GET Defrauded AF by them!

Eric

8/6/19 and still no product shipped, no reply.

8/9/19 messages from AAF to get my order number for them to check on it.

8/16/19 Still no reply, update or product.

8/21/19 Emailed support this week again and still no reply. MAKE IT RIGHT!