business logo of Xiaomi

XiaomiReviews 73

2.6
mi.com
Write a Review
How would you rate Xiaomi?
grey star
grey star
grey star
grey star
grey star

Xiaomi Reviews Summary

Xiaomi has a rating of 2.6 stars from 73 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Xiaomi most frequently mention and service center. Xiaomi ranks 27th among Mobile Phones sites.

service
21
value
22
shipping
20
returns
16
quality
19
Netherlands
1 review
1 helpful vote
Follow Faryal S.
Unfollow Faryal S.
Send Message
Share Review
Report Review

Terrible service
April 30, 2024

Bought the pad from the official site. Still waiting on the product to be delivered. No communication whatsoever about the process and how it's being handeld. Their only excuse is that there is a shortage. How can a big coperation release a product with such poor preperation, I have no idea. I hope their product is not as dissapointing as the trouble purchasing it 😒

Date of experience: April 30, 2024
India
1 review
0 helpful votes
Follow Rohit C.
Unfollow Rohit C.
Send Message
Share Review
Report Review

HI I am ROHIT this side I was buy this phone from FLIPCART which is Redmi note 13 Pro 8gb/256gb. From day 1 I found the issue which is mirror casting issue which is globally happened in all 13 series so please don't by 13 series.

I have purchased this phone on 10 Jan I found the issue on 18th Jan from that day I have summitted my phone till today 20-02-2024 my phone is already in service center no one is helping here.

I already did complaint against MI, FLIPCART in consumer court as well but nothing any happen they saying just wait and wait.

I have attached my job sheet for real true evidence.

Loading...
+1
Date of experience: February 20, 2024
India
1 review
0 helpful votes
Follow Naveen K.
Unfollow Naveen K.
Send Message
Share Review
Report Review

Very Bad company, missing guiding, wrong commitment, wrong preview, and telling a lai.
And services is very very Bad, with under warranty product, or product is no fijical damage, product is now running, But after purchasing mi, ximoi, redmi, company products, then services not provided for as under warranty, they charge tha money, so Very very poor.

And photo and videos showing to NCH.

Date of experience: December 1, 2023
Sri Lanka
1 review
0 helpful votes
Follow Dinikshana R.
Unfollow Dinikshana R.
Send Message
Share Review
Report Review

Always on display review
November 5, 2023

I have a redmi note 12 pro. Overall this phone is good. I found a issue in Always On Display. I think its better if the users have more Simple animations. For example, when phone receive a notification, its better to light up Only The alway on display with a small notification badge rather than lighting up the whole lock screen. Likewise hope to get more animations to the always on display.

Date of experience: November 5, 2023
Kyrgyzstan
1 review
0 helpful votes
Follow Babak K.
Unfollow Babak K.
Send Message
Share Review
Report Review

In Bishkek from the mi agency. Four days ago, I bought a Thizdeh Lite phone. It is interesting that the battery of the new mobile phone is broken and I am in the process of passing between the sales representative and the central repair shop. I have paid four hundred dollars for the mobile phone and so far eighteen dollars for the taxi, and I am still working with the old phone. It is interesting. No

Date of experience: October 7, 2023
India
1 review
0 helpful votes
Follow Nitesh D.
Unfollow Nitesh D.
Send Message
Share Review
Report Review

Very very bad for service this company should be close as soon as possible i am suffering from 20 days still no response or update from there side the technician does not respond to the call not even calling back.

Date of experience: September 26, 2023
Georgia
1 review
1 helpful vote
Follow Dany M.
Unfollow Dany M.
Send Message
Share Review
Report Review

It's a scam, Be aware ‼ CRM:*******183
Your Mi Product will turn absolute if it needs repair.
This is what happened to you, after almost a year of use of mi projector 2, which Xiaomi is still selling but not able to repair due to the lack of spare parts, and even the head office could not solve or take responsibility for the issue.
I bought 4 different products from them, but when I needed service they could not fix it. The products now are trash, i contacted their service center, they asked me to provide a lot of information but they failed to coordinate with the local service center and solve the problem, due to lack of spare parts.
You will even reply to the comment to DM them, they don't do anything.
I am just commenting here to warn other people not to fall for the same scam. CRM:*******183

Date of experience: August 2, 2023
India
1 review
1 helpful vote
Follow Kandikonda K.
Unfollow Kandikonda K.
Send Message
Share Review
Report Review

Very worst brand dont use this brand mobile phones i am using xiaomi 11t pro cost of *******/- every time charging issue and if we go to service center means no parts will be available and if we order for parts means 15 days time they are taking and the service centers also not uthorized people waste of taking addtional warrenty with zopper insurance company also they are manupulating customers. So friends no mi lets down fall it

Date of experience: July 24, 2023
India
1 review
0 helpful votes
Follow Jithu ..
Unfollow Jithu ..
Send Message
Share Review
Report Review

Gue to display issue in tv, i request a technicwl service in my website. But no one came till now and not rectified my issue. Every day i called but they says they are working on it and provide a long possible date (1 aug 2023). I am feeling worst customer service in MI. So i suggest to Please dont buy any MI product..

Date of experience: July 22, 2023
GB
10 reviews
14 helpful votes
Follow Ionnt I.
Unfollow Ionnt I.
Send Message
Share Review
Report Review

Seemingly this tech company produces everything from smartphones to automatic pepper grinders or smart lamps.
I don't know how they manage to do all this stuff but I have no complaints about the vast majority of their products. I used several of them in my life and everything was of a good quality.

Date of experience: July 12, 2023
South Africa
1 review
0 helpful votes
Follow Owenkosi M.
Unfollow Owenkosi M.
Send Message
Share Review
Report Review

Redmi 9A review
June 17, 2023

This phone doesn't have 32 gig storage it's 22 and finishes fast and sometimes it starts glitching for no reason yet they say it can handle games but it won't glitch often but does get annoying but overall good photo quality and good phone

Date of experience: June 17, 2023
AE
11 reviews
3 helpful votes
Follow Awas A.
Unfollow Awas A.
Send Message
Share Review
Report Review

As for me it's one of the most versatile tech companies in the world. It seems like they produce everything from smartphones to some electric bottle openers. In fairness I just made it up about electric bottle openers, but maybe they have those xD

Date of experience: June 13, 2023
Georgia
1 review
0 helpful votes
Follow Frederick M.
Unfollow Frederick M.
Send Message
Share Review
Report Review

The WORST brand of smartphones... DO NOT WASTE YOUR MONEY on Xiaomi! I have experience with their phones and tablets :(

Date of experience: May 21, 2023
Switzerland
2 reviews
0 helpful votes
Follow Rabia T.
Unfollow Rabia T.
Send Message
Share Review
Report Review

Poco x3
May 10, 2023

Love my poco phone. It drains slowly! Had it on for 3 days before it got drained. Highly recommended!

Date of experience: May 10, 2023
India
1 review
0 helpful votes
Follow Monika P.
Unfollow Monika P.
Send Message
Share Review
Report Review

Never buy Mi product
April 15, 2023

Hi. I purchase my new laptop from MI. In this battery is drained within 2 hours of usage. We request to apply this product but in service center says it would be observed for 24 hours. And we put our laptop in the service center. Now it's 72 hours but no one gives us the proper answer when approval comes. It takes to a long time like 10 to 15 days for the replacement of this product.
No one can give proper answers in customer care also. I am doing work from home and my job is new. So how can I explain my company? Without a laptop, I can't work. It will be very same for me.
I am facing big trouble. When the service center also says its a genuine battery issue the company does not give approval for replacement. And no one helps me. So it's a loss for me. Never buy mi product. Customer satisfaction is very poor. Everyone gives an answer we can't do anything about that. It's 10 or 15 days' time for replacement it's a very loss for me.

Date of experience: April 15, 2023
Colombia
3 reviews
1 helpful vote
Follow Tyler W.
Unfollow Tyler W.
Send Message
Share Review
Report Review

Redmi 12 turbo
April 14, 2023

Xiaomi has the best mobile phones, I just bought the Redmi Note 12 Turbo and it is a super powerful machine.

Date of experience: April 14, 2023
India
1 review
0 helpful votes
Follow Sujatha N.
Unfollow Sujatha N.
Send Message
Share Review
Report Review

Last year I purchased one MI robotic mop.after few months it stopped working.after complaining so many times the service engg came and changed the board.after changing the board also its not working properly.I informed this issue to the mi.still its not working

Date of experience: April 13, 2023
India
1 review
0 helpful votes
Follow mohammed i.
Unfollow mohammed i.
Send Message
Share Review
Report Review

Display problem
April 5, 2023

The more mi mobile phones are selling, they are destroying the updates after i updated my android 12 on my poco x3, while using the mobile the phone suddenly died after all i was having 90% battery left was left on my phone from now onwards i am never ever gonna buy or let any of my people buy a mi mobile phone realme or vivo is far better than this buggy miui,,what should i do now?

Date of experience: April 5, 2023
India
1 review
0 helpful votes
Follow Snehal P.
Unfollow Snehal P.
Send Message
Share Review
Report Review

Recording option is ñot user friendly.need to improve.
I loss my money because of this optión.
My iñstitute committed fake.i not àble record. Sound started this call is recórding.aftee 30dàys recordings was deleted.i loss 44k

Date of experience: February 3, 2023
India
1 review
0 helpful votes
Follow Avinash S.
Unfollow Avinash S.
Send Message
Share Review
Report Review

Stay away from this company, they are terrible human beings and their phones are Barbie phones! I purchased a Xiaomi 11 Lite NE 5g. This phone gave me nothing but problems. From the very first day I bought it, it had a line running through the screen from top to bottom. Don't purchase this mobile it has heating issues and the proximity sensor is the worst, all the problems starts form the software issue it works on it's own and the device hangs within the warranty period and xiomi service is the worst compared to other brands i don't recommend this phone it's definitely worst phone The handsfree speaker and mic is useless and people can't hear me when I use it! Also, the speaker when attached to your ear annoyingly crackles. The apps it comes with don't work, like the universal remote! Furthermore, It's supposed to have a feature which allows you to record calls but it doesn't! The only decent feature is the camera, but unfortunately I need a phone not a camera. Everytime I tried to address these problems with customer support, I was asked to send a diagnostic test result run through the phone (feature available), I punctually did send it but with no avail, the issues where never addressed. I'm never buying anything from Xiaiomi ever again. Please don't purchase Xiaomi Mobile's This company is a disgrace with no respect for their customers

Date of experience: January 19, 2023

About the Business

We are passionate about being the most user-centric Mobile Internet company, creating innovation that everyone can enjoy.


mi.com
Founded in 2010
+12