• Colamco

Colamco

Overview

Colamco has a rating of 4.78 stars from 1,607 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Colamco most frequently mention customer service, free shipping, and credit card. Colamco ranks 23rd among Electronics sites.

This company does not typically respond to reviews

What reviewers want you to know

Positive highlights

  • After sending in a help ticket, customer service quickly and personally fixed my situation.

Critical highlights

No critical highlights yet

How would you rate Colamco?
Top Positive Review

“Nice order with great Customer Service”

Mark K.
1/25/23

I purchased 20 units of 2 pk of 3.0 64GB Kingston usb flash drives. When the order came, I learned by opening the package that only 15 units were shipped to me. I immediately sent an email to their customer service. No response. Tried a second time. Still nothing. Went to their online store to leave a message. In less than 36 hours I finally got a response and a refund for the remainder of the order not shipped. Thank you Colamco! Much appreciated. Will buy from them again in the near future!

Top Critical Review

“Wrong Fuser”

Angel R.
3/21/23

I did receive the item in a timely manner and ordering was easy but they sent the wrong fuser. I have filed a claim for a return and I am still waiting on a response.

Reviews (1,607)

Rating

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Reviews that mention popular keywords

customer service (32)
Thumbnail of user markk2362
1 review
0 helpful votes
January 25th, 2023
Verified purchase

I purchased 20 units of 2 pk of 3.0 64GB Kingston usb flash drives. When the order came, I learned by opening the package that only 15 units were shipped to me. I immediately sent an email to their customer service. No response. Tried a second time. Still nothing. Went to their online store to leave a message. In less than 36 hours I finally got a response and a refund for the remainder of the order not shipped. Thank you Colamco! Much appreciated. Will buy from them again in the near future!

Thumbnail of user jacobf62
Jacob F.
1 review
0 helpful votes
May 8th, 2020
Verified purchase

The item I received arrived almost immediately after being shipped and was new-in-box as expected, operating perfectly. The only point of detraction in the ordering process was the Email I received just in the previous week informing me that the open order couldn't be re-authorized due to insufficient funds and that the order was being cancelled; the item was processed and shipped anyway, and while utterly confusing, I'm quite pleased with the result and am happy to have the product in time for Mother's Day

Thumbnail of user claraa34
Clara A.
1 review
0 helpful votes
May 13th, 2020
Verified purchase

The product came in about a month early which was fantastic. My grandson will be thrilled. We got it for his birthday and that is what counts. Thank You.

Thumbnail of user carlam667
1 review
0 helpful votes
March 21st, 2023
Verified purchase

Ordering and shipping were easy and a breeze. I have yet to unpackage and use the printer, but I feel it will work well with our office. I will let Colamco know if I have any problems with the printer.

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Jeremy G.
1 review
0 helpful votes
July 25th, 2020
Verified purchase

Good. The only issue is your page loading speed and data entry into various fields both have a noticeable lag. Not a big deal though.

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Amanda M.
1 review
0 helpful votes
August 17th, 2020
Verified purchase

Cell phone cover is exactly as expected. Delivery time was just fine; was hard to track but I asked their customer service and they gave me the information right away. Thanks!

Thumbnail of user bruces431
Bruce S.
1 review
1 helpful vote
August 12th, 2020
Verified purchase

I prefer to use Paypal with a new vendor, but the Paypal checkout seems to have an issue - it just spins forever and never pops up a Paypal window.

Thumbnail of user yvonnev34
Yvonne V.
1 review
0 helpful votes
April 15th, 2020
Verified purchase

I ordered an item with the wrong connection but Heidi in customer service was great and got me a RA that same day. Thanks

Thumbnail of user cedricj21
Cedric J.
1 review
0 helpful votes
August 11th, 2020
Verified purchase

Quick, tidy, good service. I found a new supplier and am now ordering all my networking gear from them and posting links of them to friends who ask. Well done.

Thumbnail of user christopherk556
Christopher K.
1 review
0 helpful votes
May 5th, 2020
Verified purchase

Check out was easy, though for new customer check-outs, you should specify that the password has certain conditions (length, etc) at that point. Customers become concerned after clicking "complete transaction" . . . then having to re-enter a new password that meets the criteria and then clicking "complete transaction" a second time. This can lead to customer's being concerned they are accidentally ordering two items!

Thumbnail of user shanen41
Shane N.
1 review
0 helpful votes
June 8th, 2020
Verified purchase

Great pricing on this device. Had to clean install as the image from Lenovo has some odd issues. All sorted with a clean install though.

Device performs well and is a great value for the performance you get out of this.

After changing the UMA frame buffer to 2GB I'm able to run Forza Horizon 3 at 1080p, 30 FPS on the lowest settings for everything else.

It does dip down occasionally, but stays locked at 30 for the most part. That's pretty impressive at this price range, especially with a solid quality 512GB SSD.

Thumbnail of user amyh699
Amy H.
1 review
0 helpful votes
June 7th, 2020
Verified purchase

I like that you show stock number. Dell had me wait weeks to move out again. Just want to print my 6 year old bday party invites

Thumbnail of user brianl1572
1 review
0 helpful votes
January 4th, 2022
Verified purchase

I ordered a Lenovo monitor for my Fiance for Christmas. With the shipping issues going on in our country I ordered the product in November to make sure it was here in time for Christmas. Rhis was a Suprise for her and she wanted a 2nd monitor for her laptop. Right after Christmas it was realized that this particular monitor was not compatible for what she needed. I contacted the returns department and explained what was going on. They did not care and basically said we can not return the product. Very disappointed.

Tip for consumers:
Be careful of return policy

Products used:
Leveno monitor

Service
Value
Shipping
Returns
Quality
Thumbnail of user paulp767
Paul P.
1 review
0 helpful votes
May 11th, 2020
Verified purchase

Allowing free shipping for providing email address for first time shoppers is definitely a great way to start a business relationship! Much appreciated! :o)

Thumbnail of user billv180
Bill V.
1 review
0 helpful votes
June 12th, 2020
Verified purchase

Note - This information will be added to COLAMCO.com's Shopper Approved certificate for future customers to read, therefore, we ask that you please keep your comments professional and courteous

Thumbnail of user mira6
Mir A.
1 review
0 helpful votes
April 6th, 2020
Verified purchase

Great experience. Item priced reasonably. No charges for S&H which was awesome. Shipment arrived promptly. No issues with the order. Will buy again from this vendor.

Thumbnail of user wesleyc80
Wesley C.
1 review
0 helpful votes
May 10th, 2020
Verified purchase

great prices, better than Amazon, and also a very good website and purchasing process. Let's see how the shipping goes. This is my first order

Thumbnail of user matthewa95
Matthew A.
1 review
0 helpful votes
April 29th, 2020
Verified purchase

It would be good to have some more info on the site about setting up a Gov't tax-free account. Otherwise very good website & service.

Thumbnail of user edwinf16
Edwin F.
1 review
0 helpful votes
June 19th, 2020
Verified purchase

My one suggestion is that you require signature on expensive packages. I was in a panic when the package was delivered without signature, and it took several days after delivery, for me to find out who had my $8,ooo package.

Thumbnail of user judig32
Judi G.
1 review
0 helpful votes
July 7th, 2020
Verified purchase

Your service is very good, but when I search for an item (by name) the website runs very slow and has always done so.

Thumbnail of user jamesc659
James C.
1 review
0 helpful votes
October 13th, 2015
Verified purchase

You guys keep changing the price on the printer I want. It seems like every time I come back to see if it's gone down, it hasn't gone back to where it originally was when I decided I wanted it. (Only 2 weeks ago).

Shipping speed was great. Did not ship same day, even though I ordered it early in the morning. Had to ask a few times to get the tracking number. Didn't get tracking number until 2 days after I placed my order.

Thumbnail of user ryanc581
Ryan C.
1 review
0 helpful votes
April 3rd, 2020
Verified purchase

The website UX works well, but I was nervous about security at first because your logo is low resolution and I took that as a red flag.

Thumbnail of user jf559
J F.
1 review
0 helpful votes
May 22nd, 2020
Verified purchase

Very impressed with price, quick delivery, and follow up. Will use Colamco again and recommend.
Thanks

Thumbnail of user alla6
All a.
1 review
0 helpful votes
April 15th, 2017
Verified purchase

Our first time experience with Colamco was absolutely amazing. Apart from the very competitive price points, throughout the lifecycle of our transactions and support inquires the company exhibited a very high degree of professionalism and customer responsiveness. Chad, Heidi and Jennifer within their respective roles were excellent and this has led to our company to choose Colamco as one of our "Top Rated" and preferred IT equipment service providers.

Thumbnail of user sarahr589
Sarah R.
2 reviews
0 helpful votes
June 29th, 2020
Verified purchase

Extremely satisfied with the ease of ordering, so tracking shipping and even received my order early. Awesome products and fast service!

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