• 99papers

99papers

Overview

99papers has a rating of 4.25 stars from 144 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with 99papers most frequently mention customer service, and great job. 99papers ranks 76th among Essay Writing sites.

  • Service
    64
  • Value
    42
  • Shipping
    24
  • Returns
    25
  • Quality
    68
Positive reviews (last 12 months): 100%
Positive
4
Neutral
0
Negative
0

Instant Feedback

60 reviews

2
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What reviewers want you to know

Positive highlights

  • And a special thank you to the support team for being patient :P

Critical highlights

No critical highlights yet

How would you rate 99papers?
Top Positive Review

“Awesome!”

Sarah W.
2/20/24

Awesome! Great help for a busy life. With multiple classes, a full-time job, and being a full-time mom with a farm, I welcome the extra help.

Top Critical Review

“Truly disappointing writing - 6 different orders”

S N.
4/12/23

Currently, in a dispute over an egregiously bad set of paper. Customer service says it will take 2-3 weeks for dispute to team to review and reach out to me. I wrote an email to customer service explaining my experience of using 99 papers during all this time. Not sure if I'll get my money back. *Edubirdie - Costs way more, but at least never had an issue with quality.

Reviews (144)

Rating

Timeframe

Other

Reviews that mention popular keywords

support team (3)
Thumbnail of user elifh1
1 review
3 helpful votes
April 11th, 2022

I asked them to write me an essay and paid more than 300 euros. The quality of the paper was just funny. Bunch of repeating words, and racist remarks. The paper was about political science and there were racist comments on it. I told them to change it during revision, but they did not. The paper is not understandable grammatically. The customer service was very rude. There are many companies giving the same service. This company is not reliable. The comments here must be robots. Never trust these racist people.

Service
Value
Quality
Thumbnail of user ninetyninep
Shannon B. – 99papers Rep

Dear Lara,

Thank you for sharing your feedback. I am sorry to hear about your bad experience. Unfortunately, we were unable to identify your order based on the information you provided. As soon as I have your order I'll be able to review your case. I hope to hear back from you soon.

Best regards,
Shannon Burch
Customer Service Manager

Thumbnail of user zackf22
1 review
5 helpful votes
May 26th, 2022
Verified purchase

I began a request with them to help with a project, paid and they accepted. I canceled within hours and they approved a refund, they said. 300 dollars. Only caveat is it's gonna take 1-20 days. It was excuse after excuse after excuse. Saying someone is gonna call me blah blah blah. Day 22 now, they are ignoring my messages and have stolen my 300. I have nothing from them. The writer never started and they kept my money. Stay far away from these people. They are crooks. This is not a fake review but one that is out there to warn you guys before you made the mistake I did. It's fine though, they are banned to be used by klarna now anyway, so nice job guys! Beware.

Tip for consumers:
Don't do it. They will say they are issuing a refund and then steal your money after leading you on for 20 days.

Service
Value
Shipping
Returns
Quality
Thumbnail of user liberali
1 review
5 helpful votes
April 16th, 2021

The lady called Olivia was uncooperative. I was close to placing the order and requested for an official email with the deliverables and she refused to send an email after several requests and I had to cancel the order. She sent me an email with the payment plan but with no details of what they will deliver. Also they dont save chat history. I discussed a price yesterday but they didnt have a writer and when I went back next day they had lost all the communication. I had requested them to send an email for a record but they did not send any email. In the end due to their uncooperative behaviour I cancelled the order.

Thumbnail of user ninetyninep
Shannon B. – 99papers Rep

Dear Liberal,

Thanks for your feedback. I am sorry to hear about your bad experience and would like to assist you with this issue. Unfortunately, we were unable to identify your order based on the information you provided. Please look up the order number so we can investigate the situation. We look forward to receiving your reply.

Best regards,
Shannon Burch
Customer Service Manager

Thumbnail of user erikh249
1 review
15 helpful votes
May 11th, 2020

This place is 100% a scam. The company has paid for most of the reviews online to boost their score. I paid over $200 for an essay that was barely readable let alone good enough to turn in for a grade. The essay writer is NOT A NATIVE ENGLISH SPEAKER, and the writer completely IGNORED ALL MY INSTRUCTIONS. I had to rewrite the entire essay and never used a single word of the essay from 99papers. Their customer care team does nothing to help and I still have not gotten a refund. I urge you to not use this website as I have found through a grueling 1 month process that they are indeed a scam. Save yourself the money, time and energy.

Read the negative reviews and compare them to the positive ones. Notice how much more in-depth and detailed the negative reviews are. The 99papers team PAYS money for people to leave positive reviews to boost their score. Again I REPEAT DO NOT USE THIS SERVICE. Find another one. I have heard Peachy Essays is not a bad site.

To the 99papers customer service team. My order is #*******, and I would like a full refund. I have already contacted your dispute team multiple times in the past 2 weeks and failed to receive a response. Thanks!

Thumbnail of user ruthr477
1 review
6 helpful votes
July 15th, 2020

These guys steal from their writers from poor backgrounds. Their editors are also racists. I have heard from friends who work with them on how they steal from poor writers. Don't try to apply or order with them.

Thumbnail of user ninetyninep
Shannon B. – 99papers Rep

Dear Ruth,

Thanks for your feedback. I am sorry to hear about your bad experience and would like to assist you with this issue. Unfortunately, we were unable to identify your order based on the information you provided. Please look up the order number so we can investigate the situation. We look forward to receiving your reply.

Best regards,
Shannon Burch
Customer Service Manager

Thumbnail of user nanat7
1 review
11 helpful votes
January 21st, 2019

First time, last time, I was an idiot, never do this they will take your money and someone will write you an essay using quizlet or some other website and you will not find..

Thumbnail of user ninetyninep
Shannon B. – 99papers Rep

Dear Nana,

Thank you for sharing your feedback. I am sorry to hear about your bad experience. Unfortunately, we were unable to identify your order based on the information you provided. As soon as I have your order I'll be able to review your case. I hope to hear back from you soon.

Best regards,
Shannon Burch
Customer Service Manager

Thumbnail of user milaa6
1 review
8 helpful votes
February 12th, 2020

I cannot believe how unprofessional these people were. First, they did not understand the question and did an essay which was not even answering to the question. Then, after asking for days to redo the essay from scratch, they did another essay in one day which was so bad and superficial that I cannot even describe it. Although I provided the write with more than 10 sources, the writer clearly did not read any, and did not provide any proper example of the vague things that were written. Eventually I had to accept the essay because I was so late and desperate that I could not do otherwise. I got 50/100, which is the worst grade I ever got, and these people literally ruined my degree and robbed me of £120. I will never NEVER use this service again and will make sure to tell everyone I know never to use this website.

Thumbnail of user ninetyninep
Shannon B. – 99papers Rep

Dear Mila,

Thank you for sharing your feedback. I am sorry to hear about your bad experience. Unfortunately, we were unable to identify your order based on the information you provided. As soon as I have your order I'll be able to review your case. I hope to hear back from you soon

Best regards,
Shannon Burch
Customer Service Manager

Thumbnail of user rojinai
1 review
11 helpful votes
March 25th, 2018

Late revisions when they do it wrong will not refund after not recieving a second revision in time to submit to my course stay away if ur working on english they are not reliable paid for the paper and ended up recieving a 0. Use another site

Thumbnail of user ninetyninep
Shannon B. – 99papers Rep

Dear ROJINA,

Thank you for sharing your feedback. I am sorry to hear about your bad experience. Unfortunately, we were unable to identify your order based on the information you provided. As soon as I have your order I'll be able to review your case. I hope to hear back from you soon.

Best regards,
Shannon Burch
Customer Service Manager

Thumbnail of user maxwellh9
1 review
10 helpful votes
March 6th, 2018

I am unsure if the people below are staff members of 99 papers, but it sure seems like it. They completely butchered my paper and I received an "F." The paper dropped my grade significantly. It was for a freshman (college) English class. I paid $138.6 for some idiot to write a poor quality paper. I am highly dissatisfied. If you don't take my word for it, you will likely fall victim to your own stupidity. Learned my lesson for sure.

Thumbnail of user xb2
1 review
9 helpful votes
March 26th, 2020

If you want to get robbed. You're at the right place! You can find an actual conversation underneath this text with me and one of their robbers/frauds/failures.

Chat started

You Please update your info

Natalie joined the chat

Natalie

Hello, how can I help you?

You Please update your info

I waited for a return for half a year and now im hearing the case will not be reviewed

Natalie

Yes, correct.

You Please update your info

But you said you will refund

How is that okay?.

Natalie

It was a year ago.

When you don't like something about your paper - you have 10 days to review it and ask for a free revision

You Please update your info

No it was in August

Yes I did and you said we will refund

Natalie

When you need a refund, you have about 1-3 months to ask for it

You Please update your info

I did ask for it

Natalie

Time passed. Deadline for any refund request as well

You Please update your info

Above is the evidence

But I REQUESTED it in August

Why are you making it seem like I'm asking for it now, when I immediately asked after failing AND uploaded proof of failure

As requested...

I want an answer for this, I did not expect you to treat me this way after I earnestly paid and believed in your team

Can I get an answer?

Natalie

I have answered you numerous times above

You Please update your info

It's okay I will, write reviews about the way you treated me at every website I can. And I will upload the thesis 99papers wrote and the feedback of the teacher along with your comments and expose you for the frauds that you are. Thanks again once for failing and once for stealing.

Chat rated Bad

Don't be like me and believe in these frauds, they will fail you and they will not reimburse you.

Thumbnail of user jm464
1 review
5 helpful votes
June 10th, 2018

The company has the worst customer service ever, all the staff are very unprofessional and will refuse to respond when you need help. They are quick to call you when they are waiting on you to pay for your inquiry, but if you need a refund because they couldn't get a writer to complete your order, good luck getting your refund. They will send your order to some dispute department and it will take several days before the respond to your refund request. It's been 3 days and I still haven't received my refund. Avoid doing business with this company and avoid any of the others companies they have started, because they appear to have several essay writing companies listed with different names, same platform so it's easy to recognize them.

Thumbnail of user ninetyninep
Shannon B. – 99papers Rep

Dear J M.,

Thank you for sharing your feedback. I am sorry to hear about your bad experience. Unfortunately, we were unable to identify your order based on the information you provided. As soon as I have your order I'll be able to review your case. I hope to hear back from you soon.

Best regards,
Shannon Burch
Customer Service Manager

Thumbnail of user mariac442
1 review
10 helpful votes
September 7th, 2018

DO NOT, I REPEAT DO NOT USE THERE SERVICE! They are not trustworthy, if you ever have a dispute with them, they will threaten to post your paper and send it to turnitin, so they can claim plagerism. They take forever to issue refunds. Also, the writers sometimes have a hard time following instructions even if you explain it thoroughly.

Thumbnail of user ninetyninep
Shannon B. – 99papers Rep

Dear Maria,

Thank you for sharing your feedback. I am sorry to hear about your bad experience. Unfortunately, we were unable to identify your order based on the information you provided. As soon as I have your order I'll be able to review your case. I hope to hear back from you soon.

Best regards,
Shannon Burch
Customer Service Manager

Thumbnail of user nooris
1 review
8 helpful votes
December 8th, 2017

Don't use this site for help, all the writer they copy from the internet and change a little bit and send to you or from the storage
I was asking for IT management case study they send a summary of Radio frequency then send another file with summary doesn't belong to what I asked for
Be careful.

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Thumbnail of user ninetyninep
Shannon B.

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