• 88 Drain

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Overview

88 Drain has a rating of 4.33 stars from 6 reviews, indicating that most customers are generally satisfied with their purchases. 88 Drain ranks 17th among Plumbing sites.

  • Service
    2
  • Value
    2
  • Quality
    2
How would you rate 88 Drain?
Top Positive Review

“Stand behind their work”

Carole S.
2/11/20

Alex replaced the entire flushing mechanisms on my three toilets. He was very professional & efficient. One toilet was running & Alex came back the same afternoon to fix the problem, he hoped. He had warned me that older toilets (15 yrs) sometimes had handle issues after replacing the flappers. As predicted, the chain from the handle got twisted & did not allow the flapper to close, thus the toilets would not fill & I had to call again. This time Hugh, the owner, came over & fixed all three. If his repair does not work, he assures me he will figure out the right thing to do. I am very appreciative that they stand behind their work will make sure everything works properly. I would definitely use them again.

Top Critical Review

“Very Rude Customer Service”

Sam K.
10/21/20

Control freak lady took it upon herself and tag me as rude then ban me from the company. I had used them. Several times before and ways had been nice. Short fuse, nasty. AVOID. They are unfair in their practices and unreasonable. Arrogant conpany thinks they can decide who is rude when they are in fact the ones who are rude and bigoted. Who bans a customer over a conversation on the phone? Like I committed skme high crime. They fabricated a story to make me look bad cause the customer service lady wanted revenge. I am never rude to anyone unless they are rude to me. Fake news fake ban. They discriminate and do not follkw the law. Bigots and prejudiced people. Stay away.

Reviews (6)

Rating

Timeframe

Other

Thumbnail of user caroles158
1 review
0 helpful votes
February 11th, 2020

Alex replaced the entire flushing mechanisms on my three toilets. He was very professional & efficient. One toilet was running & Alex came back the same afternoon to fix the problem, he hoped. He had warned me that older toilets (15 yrs) sometimes had handle issues after replacing the flappers. As predicted, the chain from the handle got twisted & did not allow the flapper to close, thus the toilets would not fill & I had to call again. This time Hugh, the owner, came over & fixed all three. If his repair does not work, he assures me he will figure out the right thing to do. I am very appreciative that they stand behind their work will make sure everything works properly. I would definitely use them again.

Thumbnail of user maurai5
1 review
0 helpful votes
September 14th, 2021

88Drain provides amazing service and exemplary customer service. If you need plumbing work, don't call anyone else.

Service
Value
Quality
Thumbnail of user samk369
1 review
0 helpful votes
October 21st, 2020

Control freak lady took it upon herself and tag me as rude then ban me from the company. I had used them. Several times before and ways had been nice. Short fuse, nasty. AVOID. They are unfair in their practices and unreasonable. Arrogant conpany thinks they can decide who is rude when they are in fact the ones who are rude and bigoted. Who bans a customer over a conversation on the phone? Like I committed skme high crime. They fabricated a story to make me look bad cause the customer service lady wanted revenge. I am never rude to anyone unless they are rude to me. Fake news fake ban. They discriminate and do not follkw the law. Bigots and prejudiced people. Stay away.

Thumbnail of user howards388
1 review
0 helpful votes
October 30th, 2021

I have used them twice in the past month and they have done an excellent job both times. Josh worked on my kitchen sink and bathroom and he is very knowledgeable in his job. I highly recommend 88 Drain to anyone who wants an excellent job done the first time.

Service
Value
Quality
Thumbnail of user richalynr
1 review
1 helpful vote
October 17th, 2017

We had a sluggish drain in our kitchen sink and after trying a DIY project to clear it, managed to have water running all over the kitchen floor. We used our Choice Home Warranty and were referred to Quality Drain Service (aka 88Drain) who promptly responded to set the appointment for repair. Stephen Jobe called to let us know he was on the way and arrived promptly during the scheduled time. He found a hole in our 12-year-old garbage disposal was the problem, replaced the unit, and tidied up after himself. During his visit, we had a lovely chat and we found this young man to be both extremely professional, very efficient, and totally delightful as well. He was very thorough, explained everything we needed to know, and did an excellent job. We would rate his service A+ for sure!

Thumbnail of user helenl110
1 review
1 helpful vote
April 16th, 2018

These two young men were on time, efficient, polite, knowledgable, explained their process, explained their process- a job well done.

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About the business

Plumbers Tucson AZ | BBB A+ rated plumbing company serving you since 1988. $65 flat fee for most clogged drain repairs. Drain services

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