• 7ContinentsTravel Ltd

7ContinentsTravel Ltd

Overview

7ContinentsTravel Ltd has a rating of 4.2 stars from 123 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with 7ContinentsTravel Ltd most frequently mention customer service, and umrah package. 7ContinentsTravel Ltd ranks 17th among Travel Agency sites.

  • Service
    26
  • Value
    24
  • Shipping
    15
  • Returns
    15
  • Quality
    20

This company does not typically respond to reviews

Positive reviews (last 12 months): 91.7%
Positive
11
Neutral
0
Negative
1
6
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What reviewers want you to know

Positive highlights

  • Abraham has a very good customer service.He really does his job 100 percent.

Critical highlights

No critical highlights yet

How would you rate 7ContinentsTravel Ltd?
Top Positive Review

“Yasir Khan”

Yasir K.
8/31/23

Bilal done really great work for us regarding Umrah. He's very helpful and provided us all relative information what we needed. Highly recommended

Top Critical Review

“Very very shit service”

Faisal A.
1/1/24

This is very $#*! service be careful waist time and waist money very very $#*! hotel service very dirty and not good….,,.

Reviews (123)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (23)
Thumbnail of user margareta25
1 review
4 helpful votes
August 24th, 2015

I made a booking with them, had to cancel original booking due to a bereavement in the family. I did travel but earlier than planned. However, BA was able to accept my reason and cancel without loosing the deposit. 7 continental sat on the money by claiming the airline took it. This us over a year I am yet to receive the balance of my money. Phone calls were not respected neither responded to emails. The manage is always in a meeting irregardless of the time of the day.
I can't recommend them. Incidentally the very first sales person I dealt with me wooed my heart and got a very good service until he left then everything became a mess.

Thumbnail of user athark
Athar K. – 7ContinentsTravel Ltd Rep

We have 500+ Employees working day and night to handle customers with care.

The issue you have raised can be solved if you can email your complaint at complaints@7-continentstravel.co.uk or you can visit this link and submit your query.

https://7-continentstravel.co.uk/Complaints.php

If you are writing the email. Please provide your full name or your reference number so we can track down your invoice and forward it to the complaints department.

Regards
7 Continents Travel

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From the business

7 Continents Travel LTD deals with Flight Tickets, Holiday Packages, Hajj & Umrah Packages and much much more. We have been trading from the last 11 years offering great deal of packages for citizens of UK to travel anywhere in the world at a very cheap price.

7 Continents Travel is one of the largest travel organizations in the UK employing over 500 staff globally, in Wholesaling and Business Travel sectors. We are dealing our clients online and waiting for their call 24 hours a day, 7 days a week, and 365 days a year. We are also acknowledged as best traveling service providers among worldwide travelling community, our specialized traveling services along with best accommodation facilities are prime element of our professional goals. We are proud of our infatuation for travel, gratifying experiences and first class customer contentment by our unique traveling amenities. We also offer special air travel guide services for our esteemed clients and make them up to date concerning hottest offers of more than 150 airlines to save their money.

Company Representative

Thumbnail of user athark
Athar K.
Typically does not respond to reviews

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