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6ya Reviews Summary

The company generally enjoys a positive reputation for its attentive and professional customer service, with many representatives praised for their helpfulness and compassion. Customers frequently highlight the effectiveness of support staff in resolving issues, particularly concerning refunds and technical assistance. However, there are notable concerns regarding unclear membership practices and unexpected charges, which have led to frustration among some users. Additionally, while most interactions are described positively, a few instances of unprofessional behavior were reported. Overall, the company's commitment to customer satisfaction is evident, but improving transparency around fees could enhance the customer experience further.

This summary is generated by AI, based on text from customer reviews

quality
431
Ghana
2 reviews
0 helpful votes
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While many writers lead relatively ordinary lives, some have met their end in strange and unusual ways. Here are a few examples:

1. **Edgar Allan Poe (1809-1849):**
- **Strange Death:** Edgar Allan Poe, known for his macabre and gothic tales, died under mysterious circumstances. He was found delirious on the streets of Baltimore, wearing someone else's clothes, and died shortly afterward. The exact cause of his death remains unknown, and various theories, including alcohol poisoning, rabies, and cooping (a form of election fraud that involved forcing people to vote multiple times), have been proposed.

2. **Anton Chekhov (1860-1904):**
- **Strange Death:** Anton Chekhov, the renowned Russian playwright and short story writer, died of tuberculosis. What's unusual is that he passed away in a spa town in Badenweiler, Germany, after having requested champagne for his final moments. His last words reportedly were, "It's a long time since I drank champagne."

3. **Hans Christian Andersen (1805-1875):**
- **Strange Death:** The Danish fairy tale writer Hans Christian Andersen died of liver cancer. What's peculiar is that, before his death, he believed his condition was improving. Andersen reportedly exclaimed, "Oh, it is melting, but the church bells are ringing for me now – I can hear the music of the angels! The pain will soon be over now."

4. **Isadora Duncan (1877-1927):**
- **Strange Death:** While not a traditional writer, Isadora Duncan was a famous American dancer and choreographer. She met a tragic end when her scarf got entangled in the wheel of an open car she was riding in, leading to her strangulation. It's a bizarre and unexpected death for a creative artist.

5. **Tennessee Williams (1911-1983):**
- **Strange Death:** The renowned American playwright Tennessee Williams, known for works like "A Streetcar Named Desire" and "The Glass Menagerie," died by accidentally choking on a plastic bottle cap. He had the habit of using the cap to ingest barbiturates, and the cap became lodged in his throat.

These examples showcase the unpredictability of life and the unusual circumstances that some writers have faced in their final moments.

Date of experience: February 9, 2024
Florida
1 review
0 helpful votes
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SCAM ARTIST COMPANY
November 29, 2022

So I first hand use to work this company, So what I am saying is legit facts not opinions. Let start off by saying these people are SCAM ARTISTS, the so called customer service manager told us not to refund anyone unless they asked. They have a million charge backs, from different banks. The way they get your info is by pretending to be another company that's how you get connected. They supposedly had "lay offs" when all their tickets were down to 0. Claimed it was because of all the charge backs, but in reality they are just a SCAM OF A COMPANY. If you get connected with these people, call your bank and DISPUTE IT right away! Don't believe anything they say. It's all a robotic tactic to keep your money. When you actually get help from an "expert" call longer than 8-10mins that's when they will try to say we can't refund you guys. DISPUTE IT WITH YOUR BANK! This company was a scam from the start. Glad i was "let go" cuz this company is going to trash real soon. We even got lawyers emailing out que & also attorney generals! SCAM OF A COMPANY HOPE. And i wish this customer service manager would "reply" to my post here. You're a scammer along with the owner. You'll be unemployed real soon. Like I said, YALL DISPUTE THIS CHARGE WITH YOUR BANKS!

Date of experience: October 30, 2022
Oregon
1 review
0 helpful votes
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Patient and helpful
October 6, 2022

Dean didn't get impatient when I didn't know what I was doing he was very kind and understanding and he did his best to help me he's a very good representative for your company and I would choose sixya to help me again

Date of experience: October 6, 2022
Arkansas
2 reviews
0 helpful votes
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Refund.
October 5, 2022

Didn't realize I had even enrolled for membership, actually got in this line not meaning to! When my bank showed a charge for $50 I called & the girl said I could cancel & the $50 will be refunded in 2-5 business days. As long as it is I am happy!

Date of experience: October 5, 2022
Georgia
1 review
0 helpful votes
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Very satisfying experience well done I appreciate everything that she was able to help me with

Date of experience: October 5, 2022
Texas
1 review
0 helpful votes
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Installing second email
October 4, 2022

Michael was very courteous, patient, and knowledgeable.

Date of experience: October 4, 2022
Pennsylvania
1 review
0 helpful votes
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Andy
October 4, 2022

Andy was very knowledgeable and friendly when helping me. He was extremely patient with me.

Date of experience: October 4, 2022
Pennsylvania
2 reviews
0 helpful votes
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Not tech savvy
October 4, 2022

I am not tech savvy and Derek was very patient and helpful. Thanks.

Date of experience: October 4, 2022
New York
1 review
0 helpful votes
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Missing Fall Discount Application
October 4, 2022

Good now pending in a week Revised refund of -$10. So Resolved for now & Now Pending order to rate merchandise thanks

Date of experience: October 4, 2022
Texas
1 review
0 helpful votes
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Info Request
October 3, 2022

The person I talked to listen to my concerns and had the answers I needed.

Date of experience: October 3, 2022
California
1 review
0 helpful votes
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Connected
October 3, 2022

I wasn't sure he could help me. That was a quick turn about. He answered all my many questions and I appreciated his knowledge and understanding

Date of experience: October 3, 2022
North Carolina
1 review
0 helpful votes
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It was a damn good football game
October 3, 2022

I couldn't get my football game to come up on YouTube TV, and this gentleman had me fixed up and less than five minutes, did not miss a single nap.

Date of experience: October 3, 2022
New York
1 review
0 helpful votes
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Greatly appreciated
October 3, 2022

I truly believe that Adam showed
The upmost compassion and jt was genuin.he made me feel better in a time of my heartache
Thankyou from me (Gary)an my dog (mr. Gottie)

Date of experience: October 3, 2022
South Carolina
1 review
0 helpful votes
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Customer service agent Andy
October 3, 2022

Andy was so very helpful. He directed me to my account so I was able to track my order. He was a delight to chat with. Thank you Andy

Date of experience: October 3, 2022
Nevada
1 review
0 helpful votes
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Unwanted monthly subscription
November 1, 2022

Due to their marketing practices with their automated box I was somehow actually input information which ended up taking money out of my bank account. The tech representative "Lakee" was very helpful in processing a request for my refund. He was very polite and professional.

Date of experience: October 2, 2022
Minnesota
1 review
0 helpful votes
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Fixed
October 2, 2022

He was very Patient and fixed my issues. I was very happy with the work that he did and all the steps we had too go through to fix the problem! FYI the guy before him hung up on me! Very rude! He should be held accountable for his actions!

Date of experience: October 2, 2022
New Mexico
1 review
0 helpful votes
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Puppy ate a ball... help
October 2, 2022

My 4 month old puppy swallowed a small rubber ball. I couldn't find a vet in town that was open to find out what to do. I called for help at 6ya and a vet called me back and told me what to do and gave me resources to follow up with. I have somewhere to go now I'm disabled and can't afford a $4,000 vet bill.

Date of experience: October 2, 2022
Pennsylvania
2 reviews
0 helpful votes
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Called and received a callback from Prince who was very helpful. Now I'm hoping that the charge is eliminated from my credit card. Thank you again. Prince was helpful, professional and respectful. Good for AOL for hiring such a fine young man. My problem was about a bogus email from AOL. I solved it by changing my password twice which appeared to resolve the problem but I wanted professional verification which he provided.

Date of experience: October 2, 2022
Massachusetts
1 review
0 helpful votes
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Questions about possible scams
October 1, 2022

I called because I thought someone was trying to get my information to make a large purchase. Prince told me how I could check my account.

Date of experience: October 1, 2022
California
1 review
0 helpful votes
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Awesome
October 1, 2022

Prince helped me update my UBER account
I was so slow in responding to his instructions but he was so patient and I could tell he's a caring person He walked me through my account until I was satisfied Thank You

Date of experience: October 1, 2022

About the Business

6YA is a service for delivering Instant Expert Help on anything from Websites, Apps to Home Repair, Education and even Pets. We leverage technology and human knowledge to virtually resolve any issue and provide relief in minutes.