6ya Reviews Summary
The company generally enjoys a positive reputation for its attentive and professional customer service, with many representatives praised for their helpfulness and compassion. Customers frequently highlight the effectiveness of support staff in resolving issues, particularly concerning refunds and technical assistance. However, there are notable concerns regarding unclear membership practices and unexpected charges, which have led to frustration among some users. Additionally, while most interactions are described positively, a few instances of unprofessional behavior were reported. Overall, the company's commitment to customer satisfaction is evident, but improving transparency around fees could enhance the customer experience further.
This summary is generated by AI, based on text from customer reviews
My experience with the company was excellent they stay on the phone with me until I got back into my account in my book give them five star
Adriana was an great customer service rep. Thanks for satisfying my request
I would try to do it by myself next time but still have you guys help me out because I don't understand how to do it thank you so much for helping me
From start to finish this entire process was a breeze! I gained some great knowledge about the matter I needed help with, && Brian was an absolute delight to speak with && extremely informative. He deserves a raise! Thank you once again, Brian, you're awesome!
He helped me out wonderfully he told me Facebook was having problems trying to send code
Excellent experience. Lou was very friendly, attentive and understood the problem I was having and fixes it.
Stephanie was awesome. She put my mind at ease letting me know I do not need to rush my dog to the vet immediately. He just has bad allergies and she gave us great information on what we could do to help him.
The tech was super and helped me to cancel immediately. Thanks for honest web sites
I was able to find someone that could pick me up from work an take me home.
The roku experts are very helpful and understanding.
I am 64 years old an my computer skills are about a 5 out of a possible 10. I just starting using PayPal for some of my money matters. I was having trouble but the support team wad quick and easy to access, and my questions were answered and solved without much trouble
Brian was incredibly helpful. I'm the one who isn't tech savy at all but he had patience and talked me thru it. Within minutes I had my HULU back.
Thank again Brian.
Needed help she helped me add a new card number she was great.
The experience was awesome and the person that was helping me was great
Showtime is ridiculous but this gentleman was accommodating
Excellent! One phone call and everything was resolved
Very professional. Highly recommend for those who may be interested in the service that they provide.
Unfortunately, I had to take the ambulance to a local hospiral Emergency Room. After I was treated I called Uber and 6ya arrived on time, his vehicle was clean and comfortable and he was professional.
She was clear on how she explained things to me and I'm grateful she has calmed down
I was given help with my question in a professional way. Given the help I needed
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members