6ya Reviews Summary
The company generally enjoys a positive reputation for its attentive and professional customer service, with many representatives praised for their helpfulness and compassion. Customers frequently highlight the effectiveness of support staff in resolving issues, particularly concerning refunds and technical assistance. However, there are notable concerns regarding unclear membership practices and unexpected charges, which have led to frustration among some users. Additionally, while most interactions are described positively, a few instances of unprofessional behavior were reported. Overall, the company's commitment to customer satisfaction is evident, but improving transparency around fees could enhance the customer experience further.
This summary is generated by AI, based on text from customer reviews
Karl was kind, understanding and helpful redirecting me to the Disney + site for the answers to my questions
Friendly and willing to get to the problem right away!
The experience was helpful but did not correct the issue. Someone hacked and deleted my FB page and friends.
Quick, professional, amazing customer service
Very satisfied with the process
Professional. Was able to find the problem and get me a refund.
It was great working with Richard and especially Hunter! He not only solved my problem but also gave me some great idea's going forward with a website, thanks again
Great customer service. Fast and very polite. The gentleman that helped me was very fast and efficient. I was very pleased with the outcome. I would recommend using the customer service when needed. Within minutes my problem was resolved. Thank you for such great work.
I was upset because I had been scammed. I fell for the Amazon Mystery Shopper scam. 6ya could not reverse a cash payment I sent but he showed the proper politeness and empathy while still being professional. He represents your company very well. Give him a raise. I'd hire him.
I had a problem with my Uber account and he walked right through the problem.
Very helpful & understanding when I explained I got this by accident!
When I first spoke with Michael, he put me at ease and made me feel confident that my issue would be solved, and Michael used his skills so effectively that within a half hour, I was liged into where I needed to be and the problem no longer existed. Thank so much, Michael!
The link said free animal clinic well there's nothing free about it. Or is it animal clinic or can direct me to Animal clinics that are free or low cost so advertising sucks but Stephanie was real sweet and easy to understand but was not helpful which isn't her fault that's not her job apparently.
Mom I use this site platform for to try and get my Facebook back and I didn't want to pay money to get help cuz Facebook doesn't have anything I was very helpful to have this platform bounce ideas off the person that works there and it was only 25 cents to become a member and then it was an initial amount of money you know but I told him to cancel it and the gentleman said he would and I'm confident that he will his name is Stanford very nice person he needs a bonus and so all in all my experience with this company was good so check it out you'll be satisfied too
Tech gave advice. Clear and professional. Call connect was immediate
Excellent, technician.
The issue was resolved.
Extremely satisfied, would use again.
Had trouble with Tv. Ramon research the problem did not give up when it did not work initially. He found the solution and resolved my problem.
We had to start over several times due to my inabilities. But she finally got through to me and we got the job done!
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members