6ya Reviews Summary
The company generally enjoys a positive reputation for its attentive and professional customer service, with many representatives praised for their helpfulness and compassion. Customers frequently highlight the effectiveness of support staff in resolving issues, particularly concerning refunds and technical assistance. However, there are notable concerns regarding unclear membership practices and unexpected charges, which have led to frustration among some users. Additionally, while most interactions are described positively, a few instances of unprofessional behavior were reported. Overall, the company's commitment to customer satisfaction is evident, but improving transparency around fees could enhance the customer experience further.
This summary is generated by AI, based on text from customer reviews
Spent days trying to get service to work on my TV, Ethel, understood everything and spent a lot of time fixing all of my issues. Problem solved
The techie was very helpful. Gave me options for the fix. I finally got a reset last night... it was very difficult
The tech I had was very nice informative and professional he helped me find a serious problem with one of my accounts and why I couldn't get back in and helped undergo the process of getting it back and I would recommend this service
Cathy, was great. She was so patient & helpful. I was freaking out & worried, but she calmed me & asked all the right questions & she recommended me the things to do for my 4yr old Lab. She gave me relief along with the health information & guidance I needed. She didn't rush me and I will definitely continue to use 6ya. Thank you so much!
I giving great advice to help stop the itch The Vet was kind and understanding gave me information on different products to use.
I was so glad to find that 6ya has my back on these scam calls that have been taking up my time! In fact, I also reached the through trying to contact Spectrum Customer Service.
These scammers had been suspect from the beginning, so I am relieved to be finally rid of them, thanks to 6ya!
Prompt cordial and knowledgeable. Gave me the solution to my problem.
Jasmin, was very helpful and she claimed me down, cause I was in tears and she insured me that everything was going to be OK. She was very polite, kind, caring and I needed that such. Thank you, Jasmin, we need more people like you.
Very helpful I don't know what else to say except very helpful
I was extremely fortunate that Richard PM answered my online request/question, as he swiftly brought my concern of not having a transportation service to a screeching halt. He stayed on phone with me to ensure i had the correct link to sign on with Uber. As stated in the subject line Richard is the Gold standard governing himself with great pride and respect for the information he provides for those that need help.
Anthony was right on but I now have to wait for NBC.com to respond.
I Talk with Tracy and he was the first person I was able to talk to regarding Instacart, He was attentive, patient,&very kind. I had been trying to get in touch with Instacart for(2) days, trying to actually talk with a an Instacart agent regarding an important matter instead of via text
Tracy was wonderful and gave me expert advice pertaining to the matter.,
Thank you!
My experience was great these people are awesome I really appreciate it what they did for me
Thank you very much you were very helpful and patience
This was very useful and informative. Now I know how to get started with connecting my TV in my motorhome
When speaking to an agent, Dean, who helped me resolve an issue with my account. He was extremely helpful and patient since I am not great with resolving problems using electronics. Thank you
I was totally stuck and without a solution to my situation. Thanks to Stanley and his expertise I was able to get back on track and get going in the right direction to resolve the issues I was having. What a great service to provide
Thank you
The agent was friendly, clear and efficient and I will choose this service again
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members