6ya Reviews Summary
The company generally enjoys a positive reputation for its attentive and professional customer service, with many representatives praised for their helpfulness and compassion. Customers frequently highlight the effectiveness of support staff in resolving issues, particularly concerning refunds and technical assistance. However, there are notable concerns regarding unclear membership practices and unexpected charges, which have led to frustration among some users. Additionally, while most interactions are described positively, a few instances of unprofessional behavior were reported. Overall, the company's commitment to customer satisfaction is evident, but improving transparency around fees could enhance the customer experience further.
This summary is generated by AI, based on text from customer reviews
A nightmare - credit card number compromised on eve of vacation - need to change payment methods on numerous accounts - was led through the necessary steps with skill and courtesy!
Very attentive, resolved my questions immediately, directed me to the right resorce I needed! Very impresive and knowledgable. Thank You For your assistance!
When I clicked on the site, I was immediately connected to Prince, he was very nice and efficient. In less than 5 minutes he hooked me up with a link to solve my problem. I am definitely downloading the app.
I'm always reluctant to give credit card information in order to ask a question. But in this case, I wanted to speak to someone knowledgeable. Michael was terrific and even let me know who else in my area to compare Uber's services with. Thank You Michael.
He gave me all the right information and links but it's Facebook that's not helping me
Happily satisfied. He was very kind, gave me great details on how to fix it exactly.
It all started way back when... ok ok it happens to happen here recently when i discovered that my new to me phone has a Google lock on it that I can't get passed so after hours of searching dead end websites i come across 6ya's webpage so with a heavy since of dread I go ahead and sign up, what the heck its only a $. 25 to try it, you can cancel any time, so it says... I get connected to my "expert" Loyd who, was rather pleasant and Praise to whatever you call your higher power, Loyd is a very patient man, who not only listened to my problem, but stayed with me while I did my best to follow along with his instructions, in the end he wasn't able to solve my problem, but he was able to tell me how I can go about getting it solved, so for that I am totally greatful! My only regret is that after 7 days they want to charge me way way way more then I can afford, so with a heavy heart, I cancelled my subscription! They even reduced their price to try and keep me, but broke is broke and let me tell you, I'm broke! If it wasn't for that I'd love to Keep my subscription!
Ethel was very kind, professional, thoughtful to assist me in troubleshooting why my account was hopefully temporarily deactivated, and instructed me to send an email from
My email address to Uber to ask what i need to explain to them regarding charges that were declined from the Uber eats account because the meals were not mine and Ethel
Thinks that once Uber understands why these payments were declined, hopefully Uber will be inclined to reactivate my account.
Thank you
Stay well & be safe
God Bless U
I was locked out of my account. Jim let me back in.
He was very knowledgeable, helpful, professional. I would recommend him him to another person who has a problem, with their setup.
I enjoyed talking to carol and the info was helpful thank you
Richard was great Explained everything thank you for your help
Michael was not only informed to but went out of his way to help a novice understand how to solve my own problems and develop a more working understanding of problems with today's constant difficulties with crooks on the Internet thank you so much Michael,
My customer service representative helped me with downloading the correct Uber app. I went online and it said that my email address and phone number were already on an account. I downloaded
It was a great experience. He took his time to look up something for me. Very professional.
I presented Dean with a very involved and confusing matter.
Everything that was attempted was met with complications.
He is finding alternatives for me and helping to solve this puzzle.
She was very helpful and has gotten my dispute settled.
Screaming washer. Machi e started screaming in spin cycle. Talked with repair man and it is as I thought... transmission problem. A new transmission will cost about 500 to 600 so he suggested ditching machine. Also said to stay away from LG KENMORE AND SAMSUNG machines.
Always having good one on one informative knowledge is good... The vet that called me back was quick through and answered all of my questions in concern of my baby boy rotty heeler riggers... He is on his way to feeling better!
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members