6ya Reviews Summary
The company generally enjoys a positive reputation for its attentive and professional customer service, with many representatives praised for their helpfulness and compassion. Customers frequently highlight the effectiveness of support staff in resolving issues, particularly concerning refunds and technical assistance. However, there are notable concerns regarding unclear membership practices and unexpected charges, which have led to frustration among some users. Additionally, while most interactions are described positively, a few instances of unprofessional behavior were reported. Overall, the company's commitment to customer satisfaction is evident, but improving transparency around fees could enhance the customer experience further.
This summary is generated by AI, based on text from customer reviews
My experience today with Sarah was very professional and informative. Our issue with our dog could possibly be treated with something over the counter. I would not have known that had I not spoken with Sarah. I'm very grateful that I came across this site and would recommend it to all of my family, friends and anyone with a fur baby.
It was wonderful. The doctor was very polite and walked me step by step to help my frog. She remained on there phone with me until the issue was rectified and I am ever so grateful. She was very informative and pleasant.
My person was ever so helpful. I appreciate the help I was able to receive and the input that was given to me. I will now be more cautious of scamming in the future. I hope this program continues to work for you guys because you have been very helpful. Thank you!
Went into the IRS, maybe 3 screens, clicked on a name to chat with & got 6YA screen to secure a cc from me. I thought the IRS was charging for chats, filled it out, & Brandon called. He was very thoughtful & helpful!
Super professional, Super fast, Super knowledgeable. I highly recommended. I know that I'll never use anybody else for future projects.
Very friendly, easily understood and professional. Jasmin did a great job of answering my quest and getting my problem resolved..
Very professional, he gave solutions to my concerns and problems, keep up the great work
What a few days I've had The first expert working in his car ended up hanging up on me cause I didn't know enough about computers and neither did he. The second person I talked to very helpful LWll ok l and he got me in to where password can be changed but mine couldn't be. Another request has to be sent in to try it another way
Your customer support is on top of it all! There Is nothing you need to improve! Keep up the great work y'all!
Information about my Apple account and why my credit score dropped 93 points
My email wasn't working. Spent 10 hours on it on Saturday. Finallly got it to work in less than an hour tonight.
He was very patient with an old lady and helpful in helping me fix a frozen app
Cesar was most helpful, courteous and respectful. Patient with our requests for help. He kindly repeated his explanations for us to completely understand our situation.
My pup has a cyst of some sort and I was given great information to treat him
It was easy to set-up. Service was provided in a timely manner. Will use again.
We very seldom speak with people like you over the phone that is so respectful and that helpful in solving issues. Thank you so much. I'll be getting my refund back.
He was very helpful and assisting me and what I was asking about without any maybes or I don't knows he was very professional about what he said and how he handled the situation
Not resolved yet but he said he keep working on it. He was helpful and nice
100 plus service and kindness and patience! Kudos all the way!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members