6pm

The quality not even near the originals sold at a local store. These are not originals! They look fake to me, totally different than the pictures. I haven't return due to the reviews of the return policy. I wonder how are they even arriving to the country.

The experience with 6pm was not very pleasant, due to their little interest in having their interface a little more organized

Great site for shoes IF you are quite familiar with the brand and their sizing. I have purchased White Mountain and Anne Klein Flex... great shoes... awesome bargain. Bought an off brand and the size was way off and the quality was horrible. I would find what you like in a store... try them on then go to 6pm and see if they have it. I'll buy from them again but only if I know EXACTLY how a brand fits.

I have waited for delivery for 2 weeks and during the process, support could not tell anything. I expected more communication.

I bought a pair of Gypsy Soule flip flops for 207. These are very expensive, and I have bought other pairs without a problem. I checked them over carefully, since they seemed slightly smaller than the size 9 I ordered. I started looking at the gems on the see ide, and one popped off. Then I noticed that the other crystals were set in a prong and firmly attached. Three of the crystals were barely hanging on. I glued them back on. The only thing I can ican assume is that they ended up on this site was was due to a manufacturing defect. I will definitely think twice before orderdering again.

Honestly, I've been shopping with 6pm for at least 4 years now. I've had two order that was wrong in the past year and the item was no longer available for an exchange. They refunded me and I get to keep the incorrect item. Why am I giving it a three stars. I placed my items in the shopping cart and the next day, all the items' price gone up. Not just a few bucks but $10 or more. That was a few days ago. Today, everything went up by at least 10% and up from summer season wear to winter. I've never seen this before. Now... I might have to hunt down another place to shop.

The shoes here is cheap BUT its from last seasons from a last seasons.

I'm really regretting the order I placed last night after reading all of these reviews. And the good ones sound a little too good to be true (were you people paid?! LOL)! I typically read reviews before any online purchase, but for some reason I didn't with this. However, for only $24, I suppose it was worth the risk. I don't know the laws, but NO ONE should be paying return shipping if they received an item they did not order. Sounds like this company is going to have a class action lawsuit if they don't stop charging shipping on items they should have never shipped to you in the first place. Why should a consumer pay for their mistake? If I ordered something that said it was leather, and that is not what I received, why is that my fault? Why should I be out any money? Stop giving in to this company and fight them. Even if s/h is only a few bucks, it is the principal of the matter! The expense should be on the business not the consumer! Why are we paying for their errors?

Unfortunately 6pm.com is unable to offer the exchanges and I really want to change an item but this is it...

My husband and I were getting ready for our vacation and we needed some better shoes for him. He ordered 3 pair of shoes, all of which were correct, fit perfectly, and were very nice quality. Also, the shipping was quite fast, we were very pleased. Being so happy with the purchase, I decided to get my daughter's bathing suit and a couple of pairs of sandals from them as well to complete her wardrobe for the vacation, and I ordered within plenty of time. I waited, and waited, and waited. I kept careful track of my items online and saw that they weren't budging. It was about 2 days before my vacation after I had given them more than enough time that I contacted them and let them know my items had not yet arrived. I spoke to a lady first. She was very bland and non-helpful. It almost seemed like I was bothering her being on the phone. After I had no idea what she was talking about and got tired of dealing with her, I simply thanked her, hung up, and called back hoping for someone else. I spoke with a much nicer gentleman who was very helpful. I can't remember his name as of right now, but he did a quick check and told me that my items had been lost in the mail. He said if they didn't arrive by a certain time (which would be after the vacation) that they would give me a refund. I had to go get my daughter new items somewhere else, which I was upset about because I really wanted what I saw on their site instead of what I had to buy. We went on vacation, came back, and the items of course still hadn't arrived. Obviously at this point, I didn't need them, so I just called them and let them know I needed a refund. Thankfully, I got the same gentleman on the phone this time as I did before. He promptly apologized for the inconvenience and issued me a refund. I got the refund back quickly, but I am obviously not happy with the fact that the customer service isn't consistent and that I didn't get what I had paid for at all. As far as my experience, I would say 6pm is hit or miss, and just make sure if you're ordering for any special event or have a deadline to order well ahead of time so if you have any issues, you can get them resolved before it's time.

Good experience with them, I did recently have a purchase that was shipped and never received. The biggest problem with it was the time-frame on the refund and the fact that I couldn't order the same thing again cause it was out of stock.

The Frye short boots I purchased here were on sale at the site (price went up almost immediately after I ordered), so the price was terrific for these usually $300+ boots. But when they arrived, they were not exactly a pair in color. I'm suspecting at least one of the shoes was a second because of the crooked stamp on the sole and some color blotches. The shipping was fast and the boots are near enough in color that I might keep them, just to avoid the high charge of sending them back! I'm on the fence about this place, as it was my first order and I leaped before I read the reviews. But saving a lot on decent-quality Fryes that will last a long time might make me keep them. I'd return them to Nordstrom or Zappos in a heartbeat and get another pair better matched. It's a hard call, and seeing how many other reviewers got skunked at this website, I'd say CAVEAT EMPTOR.