• 4WheelParts

4WheelParts

Is this your business?

Is this your business?

Claim your listing for free to respond to reviews, update your profile and manage your listing.

Claim Your Business
Is this your business?

Overview

4WheelParts has a rating of 1.23 stars from 95 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about 4WheelParts most frequently mention customer service, credit card, and next day problems. 4WheelParts ranks 151st among Tires sites.

  • Service
    52
  • Value
    48
  • Shipping
    44
  • Returns
    41
  • Quality
    39
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
21
23
See all photos

What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • I have read the reviews regarding poor customer service and wish I had done so BEFORE doing business with 4WP.
How would you rate 4WheelParts?
Top Positive Review

“Breath of fresh air!”

Randy M.
10/3/22

What a great experience we these folks on 82nd ave. I came in early Saturday morning with my Amp Research running boards that I purchased in 2018 from another distributor thinking I was going to replace them because the passenger side was stuck in the down position. Kevin spent almost 45 minutes cleaning and adjusting the steps and got them running perfectly! When I asked him how much he said no charge! I am a customer for life and will recommend these guys to all of my friends. Thanks!

Top Critical Review

“Worst customer service period.”

stonergravy g.
12/19/23

It has now been three months since ive placed my order and still no product and its almost impossible to get anyone to respond. Now if I do get a response all I get is an automated response "we are sorry, due to global supply issues" ive spoke with people that have ordered parts elsewhere with no issues on orders. You would think a company that is owned by Hoonigan would be a reputable company but I beginning to think this is just a reflection of the brand in a whole.

Reviews (95)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (42)
Thumbnail of user randym854
1 review
0 helpful votes
October 3rd, 2022

What a great experience we these folks on 82nd ave. I came in early Saturday morning with my Amp Research running boards that I purchased in 2018 from another distributor thinking I was going to replace them because the passenger side was stuck in the down position. Kevin spent almost 45 minutes cleaning and adjusting the steps and got them running perfectly! When I asked him how much he said no charge!

I am a customer for life and will recommend these guys to all of my friends.

Thanks!

Thumbnail of user cherylm1868
1 review
0 helpful votes
February 13th, 2023
Verified purchase

Jarred, Trey and Jimmy deserve my gratitude for their exceptional customer service. They made my experience stress free.

Service
Value
Quality
Thumbnail of user kamieg
1 review
0 helpful votes
March 16th, 2022

Had a very good experience with employee Mike today. Being a new Jeep owner he was very informative and kind and answered all my questions. Will Definitely go back for the rest of my Jeep set up

Service
Value
Shipping
Returns
Quality
Thumbnail of user markb475
5 reviews
2 helpful votes
February 14th, 2018

You have to understand my obsession with my Jeep. 4 Wheel Parts is my kryptonite. There is a physical store near me that I am able to place an order online and go to the store for pick up. Its that simple. If I had the funds, I would spend more money there, than I can possibly imagine. JEEP stands for Just Empty Every Pocket - and do it at 4wheelparts.com!

Thumbnail of user walkerw3
6 reviews
10 helpful votes
September 23rd, 2014

All in all a great, trust worthy site. Shipping is fast, they have regular sales/specials. Good company with a good reputation to back it up.

Tip for consumers:
Great site. Safe purchase and fast shipping.

Service
Value
Shipping
Quality

Sitejabber for Business

Gain trust and grow your business with customer reviews.

About the business

4 Wheel Parts: Jeep parts, truck accessories, and expert advice with low prices and fast shipping. Buy online, over phone, or at our 56 4 Wheel Parts stores

How do I know I can trust these reviews about 4WheelParts?

  • Sitejabber’s sole mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about 4WheelParts?

Is this your business?

Claim your listing for free to respond to reviews, update your profile and manage your listing.

Claim Your Business