• 4MD Medical

Overview

4MD Medical has a rating of 3.19 stars from 94 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with 4MD Medical most frequently mention timely manner. 4MD Medical ranks 135th among Medical Equipment sites.

  • Service
    5
  • Value
    5
  • Shipping
    5
  • Returns
    4
  • Quality
    4
2
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What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • As I am typing this I am currently on hold for customer service for 1 hour, 28 minutes, 11 seconds!
  • Angela replied back " it's cancel and takes 10 days back into my credit card".
How would you rate 4MD Medical?
Top Positive Review

“It is a SCAM Company”

Naveed A.
1/14/20

We bought an item online worth over $630 and the entire process was successful from start till end coupled with successful funds deduction through shared Credit Card. Later, after a couple of weeks once they were approached to seek the status of delivery it was informed that order stands canceled that was only when you approached. Later, it was repurchased and after over THREE months we did not receive the item while online tracking against FedEx AWB it reflects to be received but signed off by someone we could not identify. The matter was taken up with the supplier who could only be reached over voice call after total failure to earn a response through e-mail. Customer Services lady assured to probe and resolve the issue that after one week was denied in total with total disregard of BUSINESS NORMS and ETHICS. Presently, all concerned are disregarding the calls and e-mails with mere statement that we can not help.

Top Critical Review

“Slow Delivery with no notice of when it ships”

Clemens H.
2/11/20

Ordered face masks Jan 27,2020. Was told they were in stock. The credit card was charged but no delivery 2 weeks later and no notice of product having shipped. Come to think of it, when I ordered allergy shot syringes it also took forever before they finally showed up. If you expect better service than that you may have to go elsewhere. My office started ordering medical supplies from Amazon Prime!

Reviews (94)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (10) credit card (6) 2 weeks (5) order (47)
Thumbnail of user brigittep5
2 reviews
0 helpful votes
January 8th, 2018

Works great, did not have any problem getting use to it. Would recommend it to any one who needs. Cpap

Thumbnail of user sueg68
1 review
1 helpful vote
January 9th, 2018

I was happy with the Quick delivery and it is exactly what I ordered. It also is good quality. I would order again from this company.

Thumbnail of user karens363
1 review
0 helpful votes
September 20th, 2017

I had an accident and needed rehab on my wrist. They were using an arm rest to help me do some of my exercises. This work just great.

Thumbnail of user sharone74
1 review
0 helpful votes
March 6th, 2018

Delivered our Signature C-Fold towels promptly. These are the best and fit our wider dispensers. Love them! Thank you

Thumbnail of user jeffreyb86
1 review
2 helpful votes
January 10th, 2018

I ordered an oxygen concentrator (5 liter) they were offering an open box model with a start up kit and offered free shipping on top of that. The machine was brand new and I have been using it for about a month now with no problems. I feel I have gotten an excellent deal after shopping around

Thumbnail of user scotts313
1 review
0 helpful votes
December 24th, 2017

Excellent quality machine, its the same unit I used while in physical therapy. It helped tremendously so when I completed therapy I decided to order my own. 4mDMedical were great to purchase from, prompt delivery.

Thumbnail of user vickip36
1 review
0 helpful votes
September 13th, 2017

Im an OT and a bargain shopper OT at that... 4md medical has the best selection andprices around! Check them out! You wont be sorry...

Thumbnail of user brendar83
2 reviews
1 helpful vote
September 10th, 2017

These syringes are very comfortable for my dog. They are the only ones we will use on her! Her comfort is very important to us as pet owners.

Thumbnail of user patriciab217
1 review
1 helpful vote
November 2nd, 2017

I am really enjoying the cup holder for my Nitro Rollator. It was so easy to just snap on and it is very secure. I love the way it will turn as it makes it easy to get thru doorways, etc., and the ability to have several angles to reach for your drink cup.

Thumbnail of user jimh217
1 review
0 helpful votes
January 6th, 2018

Qick delivery and awesome product! Ordered so clean for wifes cpap and she loves it!
Would definitely recommend to friends and family!

Thumbnail of user christib10
1 review
1 helpful vote
March 5th, 2018

We have dealt with the same company for years for our skilled division supplies. But that will be changing after finding 4MD. For some time now we have felt as if the past company no longer valued our business. Their pricing was getting out of hand and there was no support to speak of. You cannot call, you must email. But with 4MD I was able to speak with a person (Nicole F) who was knowledgeable about their products and went out of her way to be helpful. And to top it off she was an absolute pleasure to speak with! The cherry on the top was when they actually reduced the price from what was on their site - and without being asked. We will be looking to 4MD first for our medical supplies from this point forward. It's nice to know that customer service isn't dead and that my business really is valuable to someone.

Thumbnail of user anayeliv
1 review
0 helpful votes
December 12th, 2017

I like it a lot. Is helping my son with what I need it for like the fact that it has the mask for different size. My child is 4 yrs n the small one is perfect

Thumbnail of user shontar2
1 review
0 helpful votes
December 20th, 2017

Works Great. Nice and quiet. Very compact and gets the job done efficiently. I received my order quickly and was impressed to find all the items that came with it.

Thumbnail of user alvinb41
1 review
0 helpful votes
January 9th, 2018

Arrived in a timely manner with no problems. One of the best prices on the Internet--within a couple of dollars and included shipping. I would recommend this company and the products that they sell.

Thumbnail of user kerrya36
1 review
0 helpful votes
January 3rd, 2018

This product is amazing. The cheapest I found it was on this site as well. The convenience factor is through the roof. Never has a product been so simple and so effective. Just get it. Youll thank yourself later.

Thumbnail of user jennam38
1 review
1 helpful vote
November 1st, 2017

I had a change that needed to be made to my order and customer service helped me right away. The dealt with my problem quickly and effectively. Thank you!

Thumbnail of user donaldb98
1 review
0 helpful votes
October 13th, 2017

Absolutely NO PROBLEMS: Great site, will definitely use again!
My only complaint is having to write more in this review than I feel is necessary

Thumbnail of user mercyb7
1 review
0 helpful votes
November 5th, 2018

This is a great medical supply hub to recommend to my patients with special orthopedic needs. Prices are affordable, with fast and convenient delivery. $5 off is also available - just contact customer support. 10/10 would recommend.

Thumbnail of user janeg69
1 review
0 helpful votes
October 22nd, 2017

Thank you for keeping me supplied on time. My orders are always complete with all I need at that time.

Thumbnail of user christyc32
1 review
1 helpful vote
September 6th, 2017

My grandma likes it as it's helpful. She said she would highly recommend the product. It's also very affordable and shipping is reasonable.

Thumbnail of user beppinaa
1 review
0 helpful votes
January 31st, 2018

I wanted to take the time to tell you how much I appreciated all the help from Nicole Frizziola.
She went the extra mile to help me in finalizing my order.
Because of her I will be continuing doing business with
4 MDMedical.
She is truly a great asset to your company.
Very grateful customer
Beppina Azrak

Thumbnail of user roberts688
1 review
1 helpful vote
October 25th, 2017

I am happy with the product I ordered. I got exactly what I ordered and in a timely manner. I will definitely use this site again and again.

Thumbnail of user robinw76
1 review
0 helpful votes
September 23rd, 2017

Good quality quick delivery good pricing will order again lots of items to choose from...

Thumbnail of user cindyl128
1 review
1 helpful vote
November 20th, 2017

My mom needed a replacement, I bought another one from Walgreen's but it was too hard for her grasp. I searched a line for the one she had before and found here. I'm glad I did she's happy to have her assistant back, glad I was able to order two!

Thumbnail of user lancel22
1 review
1 helpful vote
September 4th, 2017

Cushion (Skil-Care #*******) was perfect, not too thick but comfortable molds to the user's body. Highly recommend!

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From the business

4MD Medical is a leading online medical supply store offering wholesale and individual medical supplies. Shop today and save with free shipping on many orders!

Company Representative

Thumbnail of user daves256
Customer S.

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