• 4MD Medical

Overview

4MD Medical has a rating of 3.19 stars from 94 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with 4MD Medical most frequently mention timely manner. 4MD Medical ranks 12th among Medical Equipment sites.

  • Service
    5
  • Value
    5
  • Shipping
    5
  • Returns
    4
  • Quality
    4
2
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What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • As I am typing this I am currently on hold for customer service for 1 hour, 28 minutes, 11 seconds!
  • Angela replied back " it's cancel and takes 10 days back into my credit card".
How would you rate 4MD Medical?
Top Positive Review

“It is a SCAM Company”

Naveed A.
1/14/20

We bought an item online worth over $630 and the entire process was successful from start till end coupled with successful funds deduction through shared Credit Card. Later, after a couple of weeks once they were approached to seek the status of delivery it was informed that order stands canceled that was only when you approached. Later, it was repurchased and after over THREE months we did not receive the item while online tracking against FedEx AWB it reflects to be received but signed off by someone we could not identify. The matter was taken up with the supplier who could only be reached over voice call after total failure to earn a response through e-mail. Customer Services lady assured to probe and resolve the issue that after one week was denied in total with total disregard of BUSINESS NORMS and ETHICS. Presently, all concerned are disregarding the calls and e-mails with mere statement that we can not help.

Top Critical Review

“Slow Delivery with no notice of when it ships”

Clemens H.
2/11/20

Ordered face masks Jan 27,2020. Was told they were in stock. The credit card was charged but no delivery 2 weeks later and no notice of product having shipped. Come to think of it, when I ordered allergy shot syringes it also took forever before they finally showed up. If you expect better service than that you may have to go elsewhere. My office started ordering medical supplies from Amazon Prime!

Reviews (94)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (10) credit card (6) 2 weeks (5) order (47)
Thumbnail of user naveeda19
1 review
4 helpful votes
January 14th, 2020

We bought an item online worth over $630 and the entire process was successful from start till end coupled with successful funds deduction through shared Credit Card. Later, after a couple of weeks once they were approached to seek the status of delivery it was informed that order stands canceled that was only when you approached. Later, it was repurchased and after over THREE months we did not receive the item while online tracking against FedEx AWB it reflects to be received but signed off by someone we could not identify. The matter was taken up with the supplier who could only be reached over voice call after total failure to earn a response through e-mail. Customer Services lady assured to probe and resolve the issue that after one week was denied in total with total disregard of BUSINESS NORMS and ETHICS. Presently, all concerned are disregarding the calls and e-mails with mere statement that we can not help.

Thumbnail of user darramw
1 review
0 helpful votes
March 4th, 2018

Prompt delivery. I will order more products from this seller. You will not be disappointed with this seller.

Thumbnail of user stevec249
1 review
1 helpful vote
November 5th, 2017

Items arrived in great condition and in a timely manner. Plan to do more business with this company! Highly recommended!

Thumbnail of user wendyc117
1 review
0 helpful votes
December 1st, 2017

Obus pillows are the best pillow out there in my opinion. I've had two in the last twenty something year, and will not use any other kind. They help with headaches, and allow me to wake feeling truly rested. I take mine with me when I travel. If that doesn't say something, nothing will.

Thumbnail of user barryr44
1 review
0 helpful votes
January 2nd, 2018

I bought two Soclean filters for my Soclean machine, and got a good price on them. Included with the filters was a replacement tube for the machine. All in all, this was a very good deal.

Thumbnail of user myranb
2 reviews
0 helpful votes
December 25th, 2017

Very pleased with my order. Was easy to set up and the personnel that helped me at 4MDMedical was very courgetous.

Thanks.

Thumbnail of user ericp113
1 review
0 helpful votes
January 7th, 2018

Item works well would recomend it to every one no more nasil problems or head aches eassy to use easy to maintain best money spent on cpap maintenance

Thumbnail of user annp72
1 review
0 helpful votes
November 27th, 2017

I am using my Ten 7000. I like the unit so far. I think the pads wear out quickly but I use the machine twice a day. Overall I am glad I purchased the machine

Thumbnail of user ericb190
1 review
0 helpful votes
September 30th, 2017

Good quality replacement product, that fitted the device perfectly! Product has been trouble free since being received!

Thumbnail of user brookeh29
1 review
1 helpful vote
October 23rd, 2017

Order arrived in a timely manner and was less expensive than expected. We had no idea that we could purchase this product for such a low price. Or that we could purchase it outside of a medical store. I am CPR certified and I like being able to protect myself even when I'm trying to protect and save the life of another.

Thumbnail of user connies109
1 review
0 helpful votes
November 12th, 2017

I got what I ordered right away. It was exactly as I expected it to be. Thanks.

Connie L. Sheppard

Thumbnail of user patricias242
2 reviews
0 helpful votes
December 26th, 2017

Very pleased with this chair, especially for feeding an elderly person, Do wish the chair was a little softer in back but good for posture and reclines nicely.

Thumbnail of user barryt23
1 review
0 helpful votes
October 3rd, 2017

The back brace is well made, but the Chinese have no idea of American sizes. This is not the first time that I have been burned by items from China that are too small. The
Item is worth the price if it fits. If you are considering this product buy one size larger than you normally would.

Thumbnail of user deniseh92
1 review
0 helpful votes
December 15th, 2017

Very pleased with my purchase. I was a little disappointed that it didn't come with any tubing... A mask I can understand... But no tubing? Otherwise... Great purchase and was delivered in good timing!

Thumbnail of user richards357
1 review
0 helpful votes
September 12th, 2017

Found my headrest to be perfect: Not too deep, and not too shallow. Works great for TV viewing and for sleeping.

Thumbnail of user larryw91
1 review
1 helpful vote
September 2nd, 2017

The product was was worth the money. Xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

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From the business

4MD Medical is a leading online medical supply store offering wholesale and individual medical supplies. Shop today and save with free shipping on many orders!

Company Representative

Thumbnail of user daves256
Customer S.

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