• 42nd Street Photo

42nd Street Photo

Overview

42nd Street Photo has a rating of 4.67 stars from 409 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with 42nd Street Photo most frequently mention 42nd street, customer service, and best price. 42nd Street Photo ranks 5th among Photography Equipment sites.

  • Service
    120
  • Value
    122
  • Shipping
    118
  • Returns
    95
  • Quality
    115

This company does not typically respond to reviews

Positive reviews (last 12 months): 94.3%
Positive
50
Neutral
0
Negative
3
213
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What reviewers want you to know

Positive highlights

  • I had a great experience purchasing from 42nd Street Photo.
  • I'd definitely recommend them to others looking for excellent products, competitive pricing and great customer service.

Critical highlights

No critical highlights yet

How would you rate 42nd Street Photo?
Top Positive Review

“Outstanding Communication and Fast Delivery”

Hatfield W.
3/9/24

Completely happy with the whole experience from start to finish. Website was clearly laid out and easy to use, communication from the company once my order had been placed was excellent and regular, exactly as they had promised and the whole thing was well within the time frame that they specified for the order. When the camera arrived, the instructions were clear, easy to follow and very detailed. Can't recommend 42nd street photo highly enough.

Top Critical Review

“BUYER BEWARE!”

Marcus E.
11/24/23

Don't believe any positive reviews you see. They are all "planted" by 42 St Photo. They will rip you off! I ordered a Canon R6, one of their sales people called and told me the camera is an import and everything is written in a different language, which is totally false. Then they try to sell you a USA model for much more, which they don't have because they are not an authorized dealer!. Call Canon and they will tell you that they are not! YOU HAVE BEEN WARNED!

Reviews (409)

Rating

Timeframe

Other

Reviews that mention popular keywords

street photo (121) customer service (78)
Thumbnail of user hatfieldw
1 review
0 helpful votes
March 9th, 2024

Completely happy with the whole experience from start to finish. Website was clearly laid out and easy to use, communication from the company once my order had been placed was excellent and regular, exactly as they had promised and the whole thing was well within the time frame that they specified for the order. When the camera arrived, the instructions were clear, easy to follow and very detailed. Can't recommend 42nd street photo highly enough.

Tip for consumers:
Fast shipping, no taxes and easy checkout

Products used:
Canon 90D camera with a Canon EF-S 18–135mm lens

Service
Value
Shipping
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Thumbnail of user emmettb68
1 review
5 helpful votes
February 5th, 2024

While I was doing the research on which Point & shoot camera to buy, I found 42nd street photo to be the most professional and knowledgeable. They answered all of my questions and recommended the best options based on my needs. Order placement was simple. Finally, the customer service kept me updated while I waited for the delivery. Very impressive service. 42nd street photo is a company I would highly recommend for camera purchases.

Tip for consumers:
Very impressive service!

Products used:
Leica Q2 digital camera

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Value
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Thumbnail of user jonese32
1 review
0 helpful votes
March 22nd, 2024

Excellent customer service, I purchased a Canon ef 300mm lens that matches all my needs. The service was first-class, next day delivery was added because I wanted the lens ASAP. Best price on the internet for the product, ordered Saturday and arrived on Monday. Well packaged, factory smell and neat service. I can't think of anything negative about the experience other than when will the next stock be in?

Tip for consumers:
Painless delivery

Products used:
ef300mmf

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Value
Shipping
Quality
Thumbnail of user suzannenovak25
1 review
0 helpful votes
March 4th, 2024

I just bought a three piece JVC HM250 camcorder with everything but the kitchen sink! Package came in around 17 days. 42 St Photo surprised me in providing both superb service and competitive prices. Great service with 42Photo. 100% merchantable quality and authenticity. They are helpful, quick delivery and a great warranty.

Tip for consumers:
JVC GY-HM250 camcorder

Products used:
JVC GY-HM250 camcorder

Service
Value
Shipping
Quality
Thumbnail of user anthonyw1819
1 review
1 helpful vote
March 19th, 2024

I ordered a Fujifilm X-T30 camera from 42nd street photo, for the first time since no one else had stock and I was blown away by the service! I received an instant response, confirmation of dispatch, and the camera was delivered in 2 days & everything seems fine. I will definitely make 42nd street photo my first port of call when looking for any camera/lens online in the future. Thanks for an excellent buying experience

Tip for consumers:
Great customer service and easy ordering.

Products used:
Fujifilm X-T30 camera

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Value
Shipping
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Thumbnail of user fionaj76
1 review
0 helpful votes
January 16th, 2024

Fantastic as always with the Leica's premium quality DNA! It's a fantastic all-purpose and is quickly winning over my heart as a go-to lens as was recommended by the store owner at 42PHOTOs. I also spoke to a customer representative through a LIVE CHAT, I got a shoulder strap and a lens bag, which is A++++++++
Highly recommended for Leica!

Tip for consumers:
lens good

Products used:
leica 50mm summicron lens

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Value
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Thumbnail of user danielablake00
1 review
0 helpful votes
March 9th, 2024

The OM1 system was a great addition to my arsenal. I have never been happier with a camera than with this OM1 system. Buying a pro-level camera seemed years away for me. Delivery to New Mexico was on next day for a mid-afternoon order. 42 street photo website was easy to use and made ordering quick and easy...all at a fair (or even fairer) price.

Tip for consumers:
OM-1

Products used:
om1

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Value
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Thumbnail of user brandonh1068
1 review
2 helpful votes
January 27th, 2024

I had an absolutely great experience with 42nd street photo. From start to finish, their service was simply flawless. The ordered Fujifilm X-T30 camera arrived extremely well-packaged and in pristine condition, ensuring the highest quality shots throughout the entire event. The camera itself was a game-changer, allowing me capture stunning, crisp images with unparalleled clarity and depth. I am extremely impressed with 42nd street photo, and will definitely be returning for my future photography needs

Tip for consumers:
Great camera and great value.

Products used:
Fujifilm X-T30 camera

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Value
Shipping
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Thumbnail of user davidb11483
2 reviews
2 helpful votes
January 30th, 2024

Best price anywhere for a brand new Canon EOS M50 camera kit! My order shipped free, arrived within 4 days in perfect condition, I am always coming back 42nd street photo for every camera I purchase because of the outstanding service. Highly knowledgeable staff. Always happy and thankful!

Tip for consumers:
Great service and fast delivery

Products used:
Camera

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Value
Shipping
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Thumbnail of user marcuse89
1 review
1 helpful vote
November 24th, 2023

Don't believe any positive reviews you see. They are all "planted" by 42 St Photo. They will rip you off! I ordered a Canon R6, one of their sales people called and told me the camera is an import and everything is written in a different language, which is totally false. Then they try to sell you a USA model for much more, which they don't have because they are not an authorized dealer!. Call Canon and they will tell you that they are not! YOU HAVE BEEN WARNED!

Service
Value
Shipping
Returns
Quality
Thumbnail of user brucea.c
1 review
2 helpful votes
January 30th, 2024

Everyone I interacted with was super-helpful, patient and light-hearted to my novice questions after getting rid of my SLR. They didn't push any items on me, I was given comprehensive pre-order advice and packing with extra foam that my contents could survive a Gaza missile strike! Highly recommend for photographic equipment and optical accessories.

Tip for consumers:
Ask for Silvio

Products used:
Z8
Rode mic
Lens

Service
Value
Shipping
Quality
Thumbnail of user billm2105
1 review
2 helpful votes
February 18th, 2024

Remained on backorder for two months, Kate emailed me on 29th January alerting me there were enough units released by the manufacturer. It was on my door step by 31st January. However, DHL driver abandoned the package without ringing the bell. I'm lucky my eye caught the delivery track as it vanished into the neighborhood before rain or someone took it!

Thumbnail of user jasonp2089
1 review
1 helpful vote
March 3rd, 2024

This was my first time ordering from 42nd street photo, but it won't be my last. I received updates at every stage of the process, from ordering to delivery, which was extremely useful. The Canon RF 24-105mm f/4 lens itself is excellent quality, set up was totally straightforward, and the customer service has been faultless. Thank you!

Tip for consumers:
Excellent experience

Products used:
Canon RF 24-105mm f/4 lens

Service
Value
Shipping
Returns
Quality
Thumbnail of user justinbarton00732
1 review
1 helpful vote
January 8th, 2024

📸 Friendly, courteous and proficient service...

Bought a Z6II in pristine condition at a great price during 42 St Photo sale.

I'll definitely use 42 St Photo again for other camera purchases. Highly recommend way of expanding your Camera/lenses collection. Thanks to John in New York!

Thumbnail of user adresbravos3578
1 review
0 helpful votes
March 6th, 2024

Order was processed astonishingly quickly, it arrived within 3 days of ordering (including weekend).
Only annoying issue was the need to attach the Four Thirds lens to an adapter to update firmware, and when it shipped it was up-to-date. But overall, wonderful experience

Tip for consumers:
Knowledgeable

Products used:
Lumix GH6
Fuji XT5

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Value
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Thumbnail of user tiffanydanford95
1 review
0 helpful votes
March 17th, 2024

I wanted a BMPCC6K kit and was referred via a link from the manufacturer to 42photo.com. I found that they have clear and honest descriptions with illustrations of all equipment with complete product information. Excellent customer service and securely packaged next day delivery are a game changer for me. 42Photo will be my first port of call when researching video equipment.

Thumbnail of user christopherjr
1 review
2 helpful votes
January 22nd, 2024

These folks went out of their way to help me find the correct Zhiyun gimbal stabilizer to work with my camera. I highly recommend 42nd street photo to anyone and will definitely be doing more business with them in the future! Easily one of the best online purchasing experiences I've had. Thanks again.

Tip for consumers:
Great equipment and company. I have no complaints and will order through them again!

Products used:
Gimbal Stabilizer

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Value
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Thumbnail of user photographerm
1 review
1 helpful vote
February 6th, 2024

The website was easy to navigate to the exact camera I wanted. The ordering process was easy and tracking the shipment was easy as well. The EOS 7D picture quality is outstanding and it has surpassed my expectations as a professional camera. 7D's camera operations are very user friendly and the custom functions are brilliant. I would definitely recommend this camera and 42nd street photo. Their service was top notch.

Tip for consumers:
Fast delivery of a quality product with no issues.

Products used:
Canon EOS 7D camera

Service
Value
Shipping
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Thumbnail of user barbaraslayton4
1 review
1 helpful vote
December 24th, 2023

In the shop, Jonathan was knowledgeable, helpful and patient and showed me the range of camera backpacks they had instock within $199price range. They allowed me to do a trial pack of all my gear to confirm it would fit. Subsequently, I called and asked them to save a backpack for me while I travelled to the shop to buy it and it all went smoothly.

Thumbnail of user dorothyb1269
1 review
1 helpful vote
February 21st, 2024

The delivery was extremely quick after talking to the team at 42nd street photo. They directed me to a camera that would match my need to capture youth sports such as soccer and basketball. I have been using the Canon 90D camera for several weeks now and the quality of the pictures and ease of use is fantastic. Thanks so much 42 street photo for pointing me in the right direction

Tip for consumers:
Quick and easy ordering.

Products used:
Canon 90d

Thumbnail of user colemanh24
1 review
0 helpful votes
January 3rd, 2024

Well packaged, prompt delivery of a superb canera-FujiXT4. I'm not sure how competitively priced it was as 42PHOTO-was the only place I could find one just at that time, but the price seemed about right. All good from 42PHOTO-I thought.

Tip for consumers:
ZERO

Products used:
XT4

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Value
Shipping
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Thumbnail of user darrelle.w
1 review
0 helpful votes
June 24th, 2023

Excellent price for quality extension tubes. Worked marvelously with my Sony a7iii, best for close-up scenarios. I also got a Wimberley bracket and macro ring-light, Jonathan and John were helpful, congenial and encyclopedic in all aspects of photography. Wonderful service and quick delivery. I can always call if I need more information 42PHOTO gives excellent service. I always choose them for my photography gear, lenses or accessories needs.

Thumbnail of user austincohen344
1 review
2 helpful votes
December 27th, 2023

Great service all round 42PHOTO-is my first port of call most of my cine-equipment purchases and will likely continue to be going forward. Stock items arrive promptly and I am kept informed on delivery times for out of stock items. The range of products is enormous and competitively priced and there is technical support and advice at hand. Well deserved five stars.

Tip for consumers:
null

Products used:
EOSR5C
Lens
Accessories

Service
Value
Shipping
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Quality
Thumbnail of user dawnc1122
1 review
3 helpful votes
February 18th, 2024

I've purchased quite a few things from 42 St. Photo including new and used cameras, lenses and accessories, the new stuff matches website description and merchantable quality, the used equipment are also perfectly fine, great company and their warranty on used cameras is 1 year unlike the 6months its rivals in New York offer 10/10

Tip for consumers:
camera lenses plenty collection under a single roof

Products used:
sony a7c
lenses

Service
Value
Shipping
Quality
Thumbnail of user christophercozq
1 review
0 helpful votes
March 18th, 2024

Ordering was straightforward and simple. From placing an order on Monday, the lens was delivered to me free of charge (to Long Island) on the Thursday. That's what I call excellent service. Very pleased with the service and based on this experience would be happy to recommend the company.

Tip for consumers:
Free shippin

Products used:
lenses 100-400mm Canon

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Value
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From the business

We sell digital cameras, camcorders, audio and video electronics. Located in the heart of New York City, we are the store you've known for over 40 years. Shop 42nd Street Photo online 24/7 or visit our store on 5th Avenue between 35th&36th street for d...

Company Representative

Thumbnail of user elliotb36
Jonathan D.
Manager
Typically does not respond to reviews

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