• 3Gorillas.com

3Gorillas.com

Overview

3Gorillas.com has a rating of 4.9 stars from 1,604 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with 3Gorillas.com most frequently mention customer service, free shipping, and air conditioner. 3Gorillas.com ranks 13th among Home & Garden Other sites.

Positive reviews (last 12 months): 100%
Positive
1
Neutral
0
Negative
0

What reviewers want you to know

Positive highlights

  • I spoke with someone in customer service and she was really nice and helpful.

Critical highlights

No critical highlights yet

How would you rate 3Gorillas.com?
Top Positive Review

“Hassle Free”

Robert M.
8/3/22

Ordered a mini fridge when I got there they were sold out but offered me other similar choices with what was in stock. Very satisfied with product and customer service.

Top Critical Review

“Won't get what you ordered”

Justin H.
10/8/20

Its a long story but in short you will get something similar to what you ordered but probably more damaged than promised and missing, damaged, and incorrect parts. Just save yourself some time and buy new. It's not worth the hassel.

Reviews (1,604)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (20)
Thumbnail of user robertm6721
1 review
0 helpful votes
August 3rd, 2022
Verified purchase

Ordered a mini fridge when I got there they were sold out but offered me other similar choices with what was in stock. Very satisfied with product and customer service.

Service
Value
Shipping
Quality
Thumbnail of user susann1630
1 review
0 helpful votes
May 7th, 2023
Verified purchase

Chris was very helpful. He and his son were there on Saturday to help my husband load it.

Thumbnail of user dawnb155
Dawn B.
1 review
0 helpful votes
June 24th, 2020
Verified purchase

So far Soo Goood!
Does a great job cooling off all 5 small rooms in a two story dwelling. Very impressed!
Very Fast and efficient service!
My unit had some blemishes signs of actually being previously owned but still very happy with product and service!

Thumbnail of user sharonr161
Sharon R.
1 review
0 helpful votes
February 11th, 2015
Verified purchase

Besides having the best prices, even $10 less than ebay, the main reason I shopped here is because you accept paypal. Since I'm paying my credit cards down I can no longer use my cards. So I purchase things with cash or paypal only. I also love the free shipping and the 5% coupon code. If you get more of the Technique pressure cookers in the red color please let me know because I want to purchase another one in the red color. Thank so much!

Thumbnail of user toddg198
Todd G.
1 review
0 helpful votes
July 9th, 2020
Verified purchase

Picture of each item is nice to see with the information necessary to make an informed buying decision.

Thumbnail of user consuelon2
Consuelo N.
1 review
0 helpful votes
April 2nd, 2020
Verified purchase

I am very satisfied with this site and the customer service all my text messages and concerns were answered in a timely fashion very professional thank you so much

Thumbnail of user ebonyy2
Ebony Y.
1 review
0 helpful votes
April 11th, 2020
Verified purchase

im just happy you guys have deep freezers in stock during these times. ive searched EVERYWHERE i came accross your website looking on craiglist and i just want to say thank you.

Thumbnail of user rickiew6
Rickie w.
1 review
0 helpful votes
August 25th, 2019
Verified purchase

I love the fact that you have PayPal you do not have to go through all this stupid nonsense asking all this ridiculous information like some sites to how old are you what's your birthday what's your email just to get a price everything came up real quick and I got right into PayPal PayPal is the safe site I'm glad you use it thank you I have been pricing dishwashers when they asked me for a credit card that is a red flag thank you again that you have PayPal

Thumbnail of user leew102
Lee W.
3 reviews
0 helpful votes
December 10th, 2013
Verified purchase

Coming across 3Gorillas.com was like finding a $*** bill in a suit coat you haven't worn in a while....a great unexpected surprise. I got a great deal on a kegorator, and the whole experience from begining to end was top notch. I have added their website to my short list of favorite retail sites. I never buy anything without checking 3Gorillas.com first...and I recommend you do the same!

Thumbnail of user mountaing1
Mountain G.
1 review
0 helpful votes
December 6th, 2013
Verified purchase

I bought a Smart+ heater for our cabin and it works great. I had some questions about how much energy it would use and what model would be the best for my room. Their customer service team answered my questions thoroughly and suggested a unit to buy. I received my heater quickly and works great. I am very satisfied with my overall experience from 3gorillas.com and would recommend to friends.

Thumbnail of user tinar279
Tina R.
1 review
0 helpful votes
July 5th, 2020
Verified purchase

the overall process was easy but when it said about picking up in new holland there was no bypass for that I had to put a shipping address in and that didn't make sense since I was picking it up or hope to.

Thumbnail of user michaele161
Michael E.
1 review
0 helpful votes
December 8th, 2013
Verified purchase

I recently purchased the NW700 Nightwatcher LED Security Motion Tracking Light with Camera. I had done some research and knew that this was the model I wanted. I called up 3gorillas.com to be sure they had it in stock and the lady in customer service was very helpful and pleasant and let me know that they would ship it out THAT DAY! It arrived quickly and I am very happy with the security light. I would definitely buy from them again...best deal around! Thanks!

Thumbnail of user unclej1
Uncle J.
1 review
0 helpful votes
March 31st, 2014
Verified purchase

I ordered a shredder with some hesitation. Got the product fast, but it was not the right product for me. Contacted three gorillas and was told to send an email. Got a response that a technician will call. Said "oh-oh, here comes the BS". No- I just got a return tag, and a few nice emails. They got the returned package this morning and informed me of the refund before noon

Customer services is impeccable. If they have the product I need, I will from them without hesitation.

Thumbnail of user alexandrac50
Alexandra C.
1 review
0 helpful votes
November 20th, 2016
Verified purchase

That was EASY & Your prices are great. I watched your video about HOW you Refurbish your items. I hope it's all true. I found you through the Sears website.. But trying to shop with the smaller, less corporate companies that have actual people & families they support. Thank you for doing business so well !

Thumbnail of user nathanj40
Nathan J.
5 reviews
0 helpful votes
August 14th, 2016
Verified purchase

Good price. Saved about $35 by buying from you instead of Walmart plus you ship right to my door (no in store pick up). AND you had the 5% off coupon code advertised online, so I was glad I got to use that

Thumbnail of user mn80
M N.
1 review
0 helpful votes
September 14th, 2016
Verified purchase

great price on item and free shipping is a big plus. i Will have a better formed opinion after my purchase arrives.

Thumbnail of user jeannez10
Jeanne Z.
1 review
0 helpful votes
August 7th, 2018
Verified purchase

Simple, easy ordering and checkout. Video helpful in deciding whether to purchase. Also, reviews noted great customer service. So, I'm hoping item is in great condition upon receipt.

Thumbnail of user jilla61
Jill A.
1 review
0 helpful votes
October 23rd, 2014
Verified purchase

After searching many sites for a kegerator , my husband found your site. Free shipping and faster delivery time than most stores when you have to pay for it. Cool products. For Christmas. I plan on getting my husband the tool/fridge; not that he needs another fridge.

Thumbnail of user willb85
Will B.
1 review
0 helpful votes
May 2nd, 2014
Verified purchase

First time buyer, pls send us the best quality unit, and we will recommend to all our friends and contractors if it is high quality !
Thanks,

Thumbnail of user barbarat127
Barbara T.
4 reviews
1 helpful vote
June 3rd, 2020
Verified purchase

Easy to navigate the site. Would have liked to see the bucket capacity on the dehumidifiers. But, there was enough information for me to decide.

Thumbnail of user jays212
Jay S.
1 review
0 helpful votes
June 6th, 2016
Verified purchase

Your prices are great! AND the unit came very quickly! I'm am extremely pleased with my experience overall!

Thumbnail of user robv25
Rob V.
1 review
0 helpful votes
September 23rd, 2015
Verified purchase

Quick and easy search. Hoping the delivery arrives safe and secure. Looking forward to cold beer from my new kegerator.

Thumbnail of user marieiac
Marieia C.
1 review
0 helpful votes
December 26th, 2013
Verified purchase

I was looking for a decent sized, high quality ice maker that wouldnt break the bank and was nice enough to sit on my counter every day. This one didnt disappoint! It arrived fast and in perfect shape and it looks sleek and cool. Works exactly as described too.

Thumbnail of user pamelab131
Pamela B.
1 review
0 helpful votes
December 29th, 2013
Verified purchase

great site. if the product works great then I will be pleased to have saved money and kept it from a land fill...if that's where it would have ended up!

Thumbnail of user davidb980
David B.
1 review
0 helpful votes
July 13th, 2017
Verified purchase

The refurbished de-humidifier had a very attractive price. What I especially wanted was memory, so the unit automatically turns back on after a power outage. It also has a built in pump. I only have it 3 days, but everything is working properly. The price included shipping. The unit arrived very quickly.
A very happy customer.

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From the business

We offer High Quality, Brand Name New, Scratch & Dent and Refurbished Products at the LOWEST prices on the Web! Shop our Major Appliances, Portable Air Conditioners, Heaters, Wine Coolers, Mini Refrigerators, Ice Makers and More. Check back often as our inventory changes all the time...

Business History

We started our business in 2003 and have been offering the Best Deals we can find still to this day.

Company Representative

Thumbnail of user matts304
Blue G.

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