• 3Gorillas.com

3Gorillas.com

Overview

3Gorillas.com has a rating of 4.9 stars from 1,604 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with 3Gorillas.com most frequently mention customer service, free shipping, and air conditioner. 3Gorillas.com ranks 13th among Home & Garden Other sites.

Positive reviews (last 12 months): 100%
Positive
1
Neutral
0
Negative
0

What reviewers want you to know

Positive highlights

  • I spoke with someone in customer service and she was really nice and helpful.

Critical highlights

No critical highlights yet

How would you rate 3Gorillas.com?
Top Positive Review

“Hassle Free”

Robert M.
8/3/22

Ordered a mini fridge when I got there they were sold out but offered me other similar choices with what was in stock. Very satisfied with product and customer service.

Top Critical Review

“Won't get what you ordered”

Justin H.
10/8/20

Its a long story but in short you will get something similar to what you ordered but probably more damaged than promised and missing, damaged, and incorrect parts. Just save yourself some time and buy new. It's not worth the hassel.

Reviews (1,604)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (20)
Thumbnail of user justinh452
1 review
0 helpful votes
October 8th, 2020

Its a long story but in short you will get something similar to what you ordered but probably more damaged than promised and missing, damaged, and incorrect parts. Just save yourself some time and buy new. It's not worth the hassel.

Thumbnail of user matts304
Blue G. – 3Gorillas.com Rep

Hi Justin, sorry that you had any issues! Please reach out to our customer service team at 877-903-3257 and they should be able to resolve any issue you are having. Again, sorry if you are having any issues with your order!

Thumbnail of user dannye72
1 review
0 helpful votes
March 19th, 2021

I received the AC unit in three days which was fine but when I opened the box, that's where it all went down the drain. The drain spout on the back of the unit was broken off flush with the unit. Since the broken off spout was not in the box, I knew that this happened before it was boxed up. I had to use flex glue to install a metal tube into the open hole to make my own drain spout. The panel for my window to use to vent the exhaust from the unit out of the house was broken in half. Once again I had to rig something up to use the panel. The unit came with a remote control, but it wasn't the one for my unit. It was a completely different brand remote control than the unit. The unit is also very loud. Sounds like the fan is struggling. Oh well, you live and learn!

Tip for consumers:
Beware. Refurbished is a loose term

Products used:
Portable ac unit

Value
Shipping
Quality
1.4K additional ratings and reviews were submitted through Shopper Approved, but only the most recent reviews above 100 characters are displayed.

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From the business

We offer High Quality, Brand Name New, Scratch & Dent and Refurbished Products at the LOWEST prices on the Web! Shop our Major Appliances, Portable Air Conditioners, Heaters, Wine Coolers, Mini Refrigerators, Ice Makers and More. Check back often as our inventory changes all the time...

Business History

We started our business in 2003 and have been offering the Best Deals we can find still to this day.

Company Representative

Thumbnail of user matts304
Blue G.

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