The company has garnered mixed feedback, with notable strengths in user-friendly app navigation and effective matching of freelancers with job opportunities, leading to positive experiences for many users. Customers appreciate the quality and professionalism of the services offered, particularly in the virtual assistant domain. However, significant concerns arise regarding transparency and payment practices, with multiple complaints about hidden fees and unresponsive customer support. Additionally, some users have reported issues with account management and app functionality. Overall, while the platform shows promise, addressing transparency and support issues is crucial for improving its reputation.
This summary is generated by AI, based on text from customer reviews
Love it quick and easy work from home for freelancers i certainly recommend it as am looking forward to making more money with small gig working from home jobs.
This is the best freelance site I've ever seen. It's not competitive as fiverr and so on. As far as you're willing to work you'll get someone who will give u a job. I recommend that you download it and try it out.
Hi, Ike N.! Thank you for trying out our app and recommending it to anyone who can work on any online freelance job effectively and excellently. We hope you also enjoy our added app features to make every transaction easy and smooth. Have a great day!
This application is the kind of platform I was looking for since the arrival of the Corona virus and without lying to you I found my account and since I am subscribed.
Hi, Bathazare P.! Thank you for trusting us to be your home as a freelancer, especially in this time of the pandemic. We hope we can continue to provide a platform where freelancers like you can earn safely at home. Have a great day!
Could use better descriptions for jobs but love the easy earn $ with reviews and short surveys. Could add more of that kind of content.
Hi, Mick P.! Thank you for this awesome feedback, and we greatly appreciate your suggestions. Please watch out for our added app features that we are sure will excite you more. Have a great day!
This literally the best website for freelancers and job providers. I heve worked as a freelancer and i get paid a good amount for my work.
Hi, Sing! Thank you for considering us the best website for freelancers and job providers exactly as how we want it to be. Enjoy using it. Have a great day!
Great aplicación to start earning money and requesting people to work for you, simple hands down and great service
Hi, Elvin A.! We're happy to know that our great app served you well, especially to earn money and request expert freelancers to work for you. Rest assured that we will maintain excellent services to satisfy every client who puts their trust in our humble platform. Thank you, and have a great day!
It's best app for freelancers. It's easier to use and their support is 24/7 online and they reply your messages under five minutes.
Hi, Felix M.! Thank you for choosing our app to pursue your career as a freelancer. We're also glad to hear that we have provided you excellent 24/7 support in the fastest possible time. We hope we can work on many projects in the future. Have a great day!
Am glad to find this app that provides online employment. Great place for a hard worker.
Keep it up!
Hi, Rose M.! It's our pleasure to provide online employment, especially for hard freelance workers like you. Rest assured, we will keep it this way. Thank you, and have a great day!
When I I put in my PayPal and credit card them try to deduct about $1,00 from my bank, is this NormaL?
Hi, Amanda N.! Yes, Paypal deducts a certain amount on the first transaction. But you don't need to worry since it is just a part of the verification process, and they will give it back later on. We hope we provided you with clarity regarding this matter. Should you need further assistance, feel free to contact us anytime at support@24task.com. Thank you, and have a great day!
It's really a great online working application for everyone, we can say its absolutely free!
Anyone can become a free lancer and earn points..
Hi, Arsalna S.! Thank you for choosing our app for your freelancing needs and recommending it to those who look for a great online working application. Have a great day!
This app literally loads, loads, and loads some more... then fails. I keep trying to submit bids but it fails to send. I have verified my account several times and an error happens each time. It freezes. Some jobs load while others won't. What gives?! I can't get anything done. This app has major issues. Will delete probably. Disappointed.
Hi, Kris A.! We're sorry that you experienced this inconvenience in using our app. Our technical team has its hands on this matter to avoid any problem in the future. For the faster resolution of any concerns in using our app or in availing of our services, kindly communicate to us at support@24task.com. And to express our sincere apologies, accept this discount coupon for a 15% discount on any of our services. Use this code STEJBBR15OFF upon checking out when you go to this link https://24taskpromo.page.link/STEJBBR15OFF. Thank you for your understanding.
You'll do everything as a freelancer to deliver top notch work. Client will release the money. They'll take ages to release the funds after taking you rounds. Enhance your payment systems.
Hello Alkhan! Our sincere apologies for this experience. We are saddened to hear this kind of feedback because we always value our freelancers as much as we value our clients. We will do our best to identify what caused this problem and to prevent this from happening again. Kindly email us the details at support@24task.com for the faster resolution of this problem. We are looking forward to seeing 5 stars review from you after this issue has been settled.
Our best regards!
My friend wanted to be a VA and I told her about 24Task. And she said why not so we tried to get her in. She got in with proper process and friendly staffs. Also, my uncle needed a VA for his business so my friend recommended him this site. So far, my uncle has been working with two VAs and the relationship is really helping the business.
Hi Katrina, thank you for your ratings. We appreciate all the feedback and we're constantly working to improve our services so that we provide our beloved patrons seamless experience. Should you need anything, we're always at your service 24/7. Feel free to contact us at support@24task.com. Have a great day!
I thank the team for providing me quality and excellent service, even it is just a short term project. I hope to be working with you again in the future.
Hello Carla, thank you for patronizing our services. We'd be happy to have you back! If you need assistance, please reach us at support@24task.com. Have a great day!
When I was starting to put up my small business someone recommend me this website. At first I'm hesitant because I don't want to waste money for someone I couldn't see in person. But I end up hiring virtual assistant from them. At first it was hard for me to adjust because I am not fond of hiring a person through online, and fortunately my experience with them was great because they really help my business grow because of their productive and skilled virtual assistant whom I can delegate different tasks so far I've never been encountered any problem with their service because they are professionally trained to give a good quality of services. Good job 24 task team. Keep up the good work! I am so happy to work with you guys. Hope to work with you again soon.
Hi Michelle, thank you so much for entrusting your business needs to us. We are happy to take part in your start-up. It's always a great pleasure for us to provide our utmost efforts to provide our beloved customers a seamless experience. We're grateful for your smart tips and rest assured that we'll continue doing the best we could to provide great satisfaction to you and your business patrons as well. We'll both grow together because your success is also our success. May you have a blessed day.
Answer: I'm being charged $90 for a company id necessary for payment.
Answer: They don't. They keep your money and you never hear from them again. Asking for $ to hire you is a joke. Don't do it.
Answer: This is how the scammers work. They conduct business outside of the app and then claim to charge an "insurance fee" to even give you a job. What a hoax! Do not do business outside the app. The app is the insurance that clients need as well as the freelancer. However, 24Task is full of scammers. Very full! I deleted the app and asked them to delete my account. In addition, that 4.5-star rating is paid for. They actually pay for reviews! Is that ethical?
Answer: Hi again, Whitney! Like our reply to your previous query, let us know the context and details of this concern to assist you accordingly. Kindly message us at support@24task.com. Thank you, and have a nice day!
Answer: Hi, Whitney! We apologize if you experienced a delay in payments even if you delivered satisfactory freelance services to customers. Kindly send us the details of this incident at support@24task.com, including the actions you already made to address such concern. As a legitimate and competitive freelancing platform, we will not tolerate unresponsiveness to any complaints arising from our promised quality services. Rest assured that we will bring this issue to the proper authority for its immediate resolution. We will wait for your detailed narrative about the issue you raised. Thank you for your understanding.
Answer: I'm one of their freelancers, I haven't got any payment over the past one year
24Task is a trusted remote staffing company that connects freelancers with businesses looking for top-rated professionals to collaborate remotely. It has a global network of experienced freelancers specialized in over 4000 skills for helping businesses with their project requirements in more than 350 categories. Through 24Task’s highest level of administration and support, companies can hire quality freelancers online to scale up their team for meeting the business needs.
HOW IT WORKS:
1- POST A JOB (Free)
Describe the project you’ve got in mind. The more detail you can give, the more relevant freelancers you’ll attract.
2- HIRE
You'll receive free bids from our talented freelancers within hours. Live chat with them, Compare bids, and hire the best fit, and deposit payment.
3- WORK
You can live chat with your freelancers to get constant updates on the progress of your work.
4- PAY
You only have to pay for work when it has been completed.
Follow 24Task on social media:
https://www.facebook.com/24Task/
https://twitter.com/24task/
https://www.instagram.com/24Task/
Hi, Lexie S.! Thank you for choosing and trusting our app to work as a freelancer. It's an honor to receive such a review, and this serves as a challenge to continue providing our clients and freelancers the best services they deserve. We hope you continue to get more gigs and earnings in the future thru our app. Have a great day!