24HourWristbands

Waited over two weeks to be told they had not even began production on order. Rep had told me it would be here in time for event. Then when I called to get an update I was told it could be another week or so.
This has happened twice now with this company and they can't give you straight information. Do not risk using this company they will not follow through

I ordered some lanyards on 7/7 and 3 weeks later I am still waiting for them. I have called customer service 3 times. All you get is a call center and they can't really give you any information. I also put in a support center ticket, but it takes them between 24 and 48 hours to get back with you. I was given a tracking number for the shipment on 7/18 with a delivery date of 7/21. It's not 7/27 and they still can't find the order that was never shipped - they just created the label. Very poor and unresponsive customer service. I will not order from this company again.

I purchased this product because the manufacturer offered an option to receive quickly at a much greater price. I paid extra, then did NOT receive quickly, and was still charged full extra price.

Called in . Told wait time would be 23 minutes. My turn came and call was droped. Told it would cost $2.49 if I ordered 25. Then at checkout it was $2.89. Not happy with order service.

Yes I like these masks they are very comfortable and I would buy them again and The price was excellent.

Way too complicated completing the sale. Took me 20 minutes. I almost cancelled. Will not come back if it remains this confusing to simply order something.

Wanted to add another color to text but couldn't find a key or drop down to accept it. Need more options in standard art. Was very limited.

I contacted these guys on May 19,2023 to order drawstring bags for a family trip. I created a dispute with Amex because their billing comes as a different name that I didn't recognize. They contacted me to cancel the dispute, which I did and sent them confirmation. Since then I have have received multiple emails saying they have opened tickets to find out printing info which was selected at purchase and to say they never received the cancelation. The full payment has been paid to the since late May by AMEX. Still nothing has arrived so I called and again was told they don't have the dispute cancellation which is bull$#*! because they were paid. Now they won't refund my money or cancel the order without more documentation. DON'T order from these guys. They will give you the run around and attempt to keep your money. UPDATE: Filed another dispute with American Express. Why would it take anymore documentation to get your own money back when the order is canceled? Should be easy if they were customer oriented.

A little hard to figure out and navigate the design functions, but nice that coupon code popped up at checkout. Shipping charges are high. overall a good resource for mass gifts.

DISHONEST! I ordered 50 logo'd masks. We were happy with them so a few weeks later I placed an order for an additional 100 masks. The salesperson sent me a an order form where he correctly indicated that this was an exact re-order. When the masks arrived we saw that the logo was 1/3 smaller than what was on the original order. I immediately reached out to customer service with photos showing them their error. After days of them asking me to provide to them photos in different layouts, they tell me that there is no guarantee that re-ordering something will be the same as the first order. What?! Did they decide this when the multiple of pictures that I sent them showed their mistake? Why do they call it an 'exact re-order' if they will later claim that it is not possible for them to provide a re-order? This company is unethical and dishonest. Take your business elsewhere!

The company's response below is further evidence of their unscrupulous ways. I have no doubt that the small print of their conditions explain their policy of re-ordering. However, why didn't the sales agent mention this when a "re-order" was placed? Instead he sent me confirmation that this would be an "exact reorder." Why confirm "EXACT" if they have small print indicating that they do not do re-orders? Because they're dishonest and know that if a customer is told that they can't do re-orders that customers may take their business elsewhere. This company is either completely deceitful or they are unethical for refusing to take accountability for their deceptive sales tactics. Here's a tip - be honest with your customers so that they can make decisions accordingly. If I had been told when I placed my re-order, that it will not be the same (which is totally incongruent to a reorder) - I would have paid for and ordered a new proof to approve.

Thank you for having this message on Breathe Again America.
I am a teacher, and I have a message with this topic "Make America Breathe Again" and I would like to receive it by Thursday of 8/20/20 this Face Mask. Thank you.

Selected silver for imprint color but it showed black on my screen. And it was hard getting it to come up with shipping times.

Ordered and paid for rush order and delivery. The item did not arrive as promised and color was wrong. They offered a few pennies back but a full refund or order replacement should have happened. Would not buy from this company

I had approved a design and when I received the order the delivered product did not match the approved design. Customer service has been good so far, but have not received the correted sign so cannot comment on how satisfied I am at this point.

You had an offer for $50 off my order with sign up for mailing list - when entering the code, SAVE50. I signed up for the mailing list but you rejected this promo code saying it was an invalid code. We would like our $50 applied to this order!! What a crock!!

You site made me enter multiple times my info then at the end you said I had an account (even tho I signed in with one) and I had to start over with billing.

IT SAID NOT REQUIRED TO ENROLL IN MOBILE UPDATES, BUT THEN WOULDN'T LET ME SUBMIT ORDER UNLESS I ENROLLED

My experience was great. The koozies came fast, they were really affordable and the print was perfect. Will definitely use this site again.

I called my order by phone to make sure I was getting what I wanted and the representative was very friendly and helpful.

The delivery time from when order was placed, making the product and getting the product, was too long .

I can't even rate them, but I guess I will give it 1 star since it won't let me move forward, if I don't. They're the worst on delivery didn't receive my product on time which I needed for an event. I will receive after the fact. When I called they weren't very helpful regarding remedy it's like they have a robot behind the phone reading from a script. Will never order from this place again.

Check out was unnecessarily difficult could not retrieve password never recieved the retrieval email the chat opperator took so long to respond i had time to set up a new email address

I'm upset. all of my fans came to my house warped from moisture outside. I wish they were packed in a plastic bag. It was a complete waste of money.

I specifically asked for the words to be spaced evenly around the bracelet, even had them create a proof which was hard to tall if it actually was spaced correctly, so I called and was assured it would be correct.... it was not.