• 24 Hour Fitness

24 Hour Fitness

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Overview

24 Hour Fitness has a rating of 3.71 stars from 7 reviews, indicating that most customers are generally satisfied with their purchases. 24 Hour Fitness ranks 30th among Gym sites.

  • Service
    2
  • Value
    2
  • Quality
    2
4
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How would you rate 24 Hour Fitness?
Top Positive Review

“My Skin Was Chemically Burned or Irritated In 24Hour Fitness Jacuzzi”

Kevin V.
9/28/22

September 27,2022 RE: My Skin Was Chemically Burned or Irritated In 24Hour Fitness Jacuzzi To Whom It May Concern: I visited Denver's 4120 East Alameda location on September 25,2022. After my workout at about 5pm, I got into the jacuzzi for about 15 minutes. Once I got out my entire body felt like pins were sticking me. The sting is still there today, 9/27/2022, but not as bad. There were too many chemicals in the jacuzzi that caused this irritation. The water was not very hot, so it wasn'tdue to heat. I was so upset when I looked at my body and noticed that it was fire red all over, that I went to the front desk to express my dissatisfaction, in my trunks. See pics. I spoke with Kory & Riley. They provided no guidance because management nor maintenance wasn't available. Later, Kory closed the jacuzzi and told me that the Ph was high when he tested it. He indicated that maintenance comes only 3 times a week. Maybe they over apply chemicals. He also took down my name and number for a follow up call. I received none, and I am pissed. My skin is still irritated! It is still red, dry and ashy, itches, and feels like pins sticking me If it persists, I will go to ER or Urgent care. I've given 24 Hour Fitness many opportunities to address this issue directly with me but received no material response: 1. Left contact info at the gym 2. Sent emails to Sales & General Manager - Megan Bartlett twice 3. Sent complaints on line (24 Hour Corporate) twice They seen evasive. I am very disappointed and do no recommend using their wet facilities

Top Critical Review

“Now it should be called 20 Hour Fitness”

Jack D.
12/11/19

I belonged to Anytime Fitness in Ventura, CA for years but when this new, much bigger, gym opened, I tried it then switched. However, since December 2,2019, when this gym cut their hours down to twenty hours a day (it is NOT 24 Hour Fitness anymore), I am looking to go back to Anytime Fitness because with them, anytime MEANS anytime. I used to go to 20 Hour Fitness around 3:30 or 4:00 AM every day because I hate working out in crowds, now that 20 Hour Fitness opens at 4 AM each day, there is already a crowd waiting.

Reviews (7)

Rating

Timeframe

Other

Thumbnail of user stephanies76
6 reviews
14 helpful votes
September 21st, 2015

Mesquite gym need to clean the lady's room showers. Mildew, drains stopped up.Its look so bad. They clean the floor but not the showers what sense does that make

Thumbnail of user stephanien3
91 reviews
225 helpful votes
April 21st, 2014

This is a gym that appeals to the masses. Its relatively cheap (especially if you buy the Costco deal for a prepaid 2 year membership). However, it can get very crowded, especially the classes. I did one free personal training session and it was a joke. I guess you get what you paid for.

Thumbnail of user shelld
1 review
2 helpful votes
September 5th, 2014

I have gone to Facebook /site jabber to Voice my complaints since I have called members services and received no response at all. I even called back to follow up and was told I would receive a call within 5 business days. Still No calls I was insulted by a club employee and another occasion told I could loss my membership for signing a petition that was being circulated over the changes of a class time that for many years has been the same classes still full.don't get me wrong I am all for positive change once again what happen to what is best for the members and their feedback before changes that could affect the members routine and workouts this class was always full most of all what about FREEDOM OF SPEECH. It really bothers me that the club seems it do not take members opinions into consideration before changes what happen to our members satisfaction. Communication with the members is key. People forget that if it had not been for the members there would be no 24 fitness. Corona 24 hour fitness sports

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About the business

24 Hour Fitness is the perfect gym for people who want it all: the best fitness classes, premium gym amenities and much more. Try a 24 Hour Fitness gym near you.

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