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247-Host has a rating of 4.44 stars from 36 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with 247-Host most frequently mention customer service. 247-Host ranks 338th among Web Hosting sites.
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Good service! Use about 2 years and I have no complaints about this company. I think that support department is the strongest part of this company.
There are no positive things I can think of. Just a nightmare of a company. No customer service, frequent downtime, they do not answer their phones, they do not return messages. When I tried to move my multiple websites, they took them down and actually deleted them even though I had paid for several months after I tried. Their is a manager whose name I do not know. But she is absolutely rude and worthless. Hard to believe anyone would want her working for them. STAY AS FAR AWAY AS YOU POSSIBLY CAN. I would not host with these people if they paid me.
There are no positive things I can think of. Just a nightmare of a company. No customer service, frequent downtime, they do not answer their phones, they do not return messages. When I tried to move my multiple websites, they took them down and actually deleted them even though I had paid for several months after I tried. Their is a manager whose name I do not know. But she is absolutely rude and worthless. Hard to believe anyone would want her working for them. STAY AS FAR AWAY AS YOU POSSIBLY CAN. I would not host with these people if they paid me.
I chose 247-Host after doing a lot research and saw it getting lots of good reviews. I signed up for shared hosting and proceeded to move several domains to my account.
Almost immediately I had a small issue where the system didn't respond for about 10 minutes every day from about 7am. I assume this is due to backups being performed. Bandwidth was ok, but other hosts have much faster page load times.
My trouble started when I woke up one morning with my entire account suspended. At 2am I had received an email from 247-Host informing me that one of my domains was causing too much load on their servers, CPU usage was 100% and I should sort it out. At 4am I got an email telling me that they had suspended my account due to the issue.
I also had irate people shouting at me because their emails (which are for business) were now not working. This is a big issue. Surely their tech's could have taken down the offending page without suspending everything?
They then accused me of violating their terms of service by running an IRC chat on their server. Their technical knowledge is obviously very limited because they can't tell the difference between running an IRC server and LINKING to an IRC CLIENT in an iframe. They tell me this script was causing the issue:
1. There is no way linking to a script that IS NOT on their server can cause the CPU to run at 100%
2. I moved the site to a new server and the CPU load sits at a constant 0%.
I deduce therefore that their server configuration is screwed up.
I subsequently cancelled my account and asked for a refund of the remaining term which they refused to do, because I violated their term of service.
The obviously have no clue what they are doing.
All I can say is, STAY AWAY FROM THIS HOST!
Tip for consumers:
STAY AWAY FROM THIS HOST!
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Specialize in web hosting, reseller hosting and dedicated servers. Over 100000 hosted domains. Fantastico, WHMCS included. 45 day money back guarantee
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