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While, the wait was worth it, I feel that some of the information was kind of vague. I don't know if that's because of my particular DNA, or what. But, it's cool to see how it all works. I was, however, hoping to connect with more DNA relatives, but, I guess I have to give it some time. I'm glad this site exists.
The Family Tree algorithm is broken. I have been hung up on several times when calling, or left on hold for hours when asking to speak to a supervisor. When I ask for a refund I have been immediately hung up on. The customer service is terrible. The only reason I bought the product was for the Family Tree. It crashed and was down for weeks, and when it came back it was wrong.
This is a great company with reasonable prices for their services. They also do testing which you can qualify for at times. Right now I'm waiting on genetic testing results for a study I qualified for about Bi-polar. They are going to send me the results for what diseases I'm more likely to develop and my genetic make-up which is great because I'm adopted and have no family history to go on.
They use DNA to trace you back to where you ancestors come from this is very interesting. They will even till you how much you have Neanderthal blood you have,
I've been a member for about 3 years and was excited to find 900+ DNA relatives. Had my cousins and sons sign up to verify accuracy. The results are not always expected, but always interesting. I've met DNA relatives through 23andMe, and then visited them in the "old country", Finland. I recommend 23andME to everyone!
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