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1stFrame has a rating of 1.89 stars from 9 reviews, indicating that most customers are generally dissatisfied with their purchases. 1stFrame ranks 33rd among Picture Frames sites.
I can't thank you enough for the beautiful frame you created! It is a Gift for my employers who will be celebrating 15 years in business, I can't Think of a better way to commemorate the occasion than with one of your Frames. The craftsmanship is excellent, the frame is high quality and it is Just as ordered... I greatly appreciate your top notch service and will Highly recommend you to everyone! Thanks again :)
I had a very similar experience as the previous "jabber." I placed my order, a $70 photo album with 1stFrame in November, hoping to give it as a Christmas present, but never received it. There is no phone number listed on their Web site, so I have sent several e-mails, and contacted them via Facebook... Still nothing, and it's been two months - they pride themselves with a quick delivery. HA.
I've ordered baby frames from 1st Frame multiple times since 2003. The last time I ordered with no problem was in 2012. I placed an order this past December (2015) for some Christmas gifts and my order is still in *pending*. I was never charged. I thought maybe the CC I used was over the limit and it stalled the process, but I never received a response to my many emails. I gave it up as a mistake on my behalf and made a new order with a card that I knew had money on it. It's still in *pending*, and I haven't been charged, which is good, but I wish I had taken the time to look at reviews before re-placing the order.
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Personalized picture frames that you create, shipped to your door in just days. The entire picture frame is your canvas. Have fun and create your own personalized frame.
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