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1ST CHOICE has a rating of 1.65 stars from 20 reviews, indicating that most customers are generally dissatisfied with their purchases. 1ST CHOICE ranks 778th among Auto Parts sites.
I have an old Audi a6 1997, when my engine finally gave up the ghost. I was about to send the car to car heaven as my searches were fruitless on eBay. My wife used this company, within an hour they had found me the right engine at the right price. I was slightly apprehensive, after reading the reviews but they delivered when they said they would. They even called to check the delivery address, as it was going to garage where my car was towed. The engine was perfect
Today I followed up a Used Alternator quote sent via 1st CHOICE - The company were located in Birmingham & I went through the process of ordering & paying for the part; Including delivery & vat it came to £84.5-10 minutes after I received a phone call from the female phone operator " Your payment declined " - " Excuse me but my online account is clearly showing £84 has been taken" "Well your payment declined so we can't send the Alternator" - I then spent half an hour on the phone to my bank being grilled via varied security questions, only for them to confirm " YES the payment to the breakers went through" - I now have to fill out a form & wait 24 hours to be refunded - it's Friday tommorow & probably won't be resolved UNTILL Monday. I now have to find another used Alternator source & part will not be here in time for Wes morning Garage Appointment. Fuming to be honest & such an aggravation & waste of time. Out of principle now, I will not be sourcing anything from 1st Choice again - Muppet Operation
I have an old Audi a6 1997, when my engine finally gave up the ghost. I was about to send the car to car heaven as my searches were fruitless on eBay. My wife used this company, within an hour they had found me the right engine at the right price. I was slightly apprehensive, after reading the reviews but they delivered when they said they would. They even called to check the delivery address, as it was going to garage where my car was towed.
The engine was perfect
Tip for consumers:
Would definitely recommend this company , Very happy with engine. Waited for engine to be fitted before i could write the review. 1 Week later, it is working great !!!
Products used:
bought a second hand engine, With low mileage
Before I start No I don't work there or no anyone within these companies.
Exceptional service front start to delivery, orange perfect communication, thanks Matt, and delivery very quick well wrapped and secure to pallet when arrived. Checked shafts all fit so busy weekend coming to fit. Many thanks to all involved.
Tip for consumers:
Ask for Matt at orange autosalvage.
Products used:
Gearbox
Bought a replacement rear window from this company and was very impressed with the service I received. From their phone operators, who were extremely helpful, to the speed the part was delivered could not have been better. The way the glass was packaged was remarkable.
Mr W Duthie Dundee Scotland
Tip for consumers:
Go to 1st choice first
Products used:
Replacement rear window for a car
Ordered a hard to find part, a rear r/h passenger side window for a 2000 Chrysler Neon R/T. Got a message via 1st Choice and Orange Autosalvage, they had a window and called me later to confirm that it was correct and take payment. £42 delivered. Received the window very well packed a few days later, after cleaning it was like new and the correct part.
Thanks guys.
As a second hand parts virgin, this was for me a daunting task. However, after speaking to Tom after receiving his quote, this was one of the easiest things to buy. Even with an unforeseen problem the service we received was second to none.
Thank you Tom
I ordered a audi a4 gearbox which wasn't the right however I called them an they said they will have the part collected an reimbursed the company is called orange auto Salvage i would use them again in the future
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