1outlets.com has a rating of 3.26 stars from 578 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with 1outlets.com most frequently mention customer service, phone call, and full refund. 1outlets.com ranks 27th among Discount Shopping sites.
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1Outlets is very friendly act from this company. They are truly good to every person and and this really good. Best support is provide to this shop. Thanks for nice help.
The Overpriced Abyss: Picture this—I'm browsing their site, innocently adding items to my cart. Suddenly, the total cost defies the laws of physics. It's like they've discovered a new dimension where prices are arbitrary and sanity is optional. Shipping Limbo: I ordered a simple gadget. Weeks turned into months, and my patience dwindled faster than a melting ice cream cone on a scorching day. I half-expected a carrier pigeon to deliver it, but no luck. Refund Mirage Redux: Ah, the elusive refund. They dangled it like a carrot, and I chased it like a desperate squirrel. But guess what? The carrot was plastic, and I'm still hungry for justice. Customer Service Bermuda Triangle: Emails vanished into thin air. Their customer service hotline? A black hole that swallowed my complaints. I'd have better luck reaching Narnia through my closet. Credit Conundrum, Part Deux: They offered store credit. Fool me once, shame on you. Fool me twice, shame on me. I accepted, hoping for redemption. Instead, I got déjà vu—a loop of disappointment. The Grand Finale: My 110 EUR vanished into the abyss. It's like they pocketed it and laughed maniacally. I imagine their office as a den of villainous cats, stroking their whiskers and plotting world domination.
1Outlets is very friendly act from this company. They are truly good to every person and and this really good. Best support is provide to this shop. Thanks for nice help.
1outlets is a very trusted company from online and this give best service to every customer. I am a customer and I really satisfied with their service. I highly recommended everyone please come and purchase your goods.
They tried very hard to for-fill the order but circumstances beyond their control meant they were unable. The refund was prompt and given cheerfully.
I will shop again.
Kindest regards
Graeme Twentyman
The experience has been delightful - good and responsive customer support. And active support. Thanks
Easy access. Free delivery. I wrote an email about the product and I have prompt reply. Nice and helpful customer services.
Top seller this company every time they help me lot. And every time i will happy to take thier service.
I had ordered a Organization process related book from 1Outlets on 23rd jan 2020. The order went through and my card was billed. Next day I am informed that the order is cancelled, for a vague reason - "declarations system is unable to upload this product to the import/export Shipping Manifest." They were asked to source the book from another source, but they could not do so. The Shopping experience was very poor. Neverthless, The team ensured that the refund was speedily processed and the credit was received after 17 days on 10th Feb 2020.
Overall I'm very pleased with their product & service though they can improve on their delivery timeliness.
1Outlets is a very reliable website. The team dealing with orders and clients' queries are A1. They follow up very closely on all your queries, and ensure that they meet your expectations.
Service like super man which i buy from this company. I always come here and take service from this company.
Though they have not succeeded in arranging my approved article, yet they cooperate & succeeded in refunding my payment.
Jarah has been providing best service for us. Even the product couldnt be delivered, she was still helpful to follow up about the refund issue. Thank you
Thanks for the nice support. We like everything from here. We comeback here again. Wonderful service and support.
Bunch of proffesionals who know what they are doing. Responded to me whenever contacted, would recommend this to everyone to try it out urself..
My order was out of stock. They provided very good communication in helping to resolve the matter. I got my refund at last.
Thank you very much I received the bottles. Good product and It has been a pleasure to deal with you.
Yes, I got your confirmation email earlier. I really appreciate your effort to write me and make sure that I received it not everyone does that but you did and it made my day.
TI have an order with some toys. Very surprised that this shop can proceed with quite fast delivery and the price is reasonable as well.
Good experience!
Tip for consumers:
Highly recommend!
Products used:
Toys
Ordered a hard to find product. Received it in good condition with excellent service. They followed up to make sure I received my product
Pretty on time with follow up email and call. Follow up on the service was fast after your system trigger the Sales order closed.
I have ordered face mask on 10/2 but I have been told that the products cannot be export. The transaction closed. And I ask for the refunds. But it really took time to wait. And I phoned to 1outlet Hong Kong hotline. Orignally, I have been told that it may take 5 to 20days. At last, it is confirmed that I receive the refunds on 7/4. I am so glad to have the full pay refund. Thank you for the staff.
Extremely good customer service personnel who are very prompt and helpful in providing advises and updates. Would love to purchase from them again.
I was provided with good customer service on order tracking, providing detail status and prompt response.
I had just like to say that my package has arrived safe and sound. Thanks for the help. I'll be shopping with you guys again in the future. Take care.